In-Depth Features


Security Lockdown Guide: How To Fight the Next Generation of Black Hats

The proliferation of cloud services, mobile devices and Big Data presents a radically altered attack surface for customer IT assets. The Black Hats have adapted. Have you?

Change Management Advice for Microsoft Partners

Changes are coming at end users faster than ever. Microsoft channel veteran Bob Marsh makes the case that now is a good time for channel partners to consider creating an adoption and change management practice.

AVG Lays Out Roadmap for MSP Products, Intros IDaaS Offering

WEB EXCLUSIVE: Plans emerge during the security software firm's first partner event since acquiring RMM leader Level Platforms.

How Microsoft Partners Can Master the 'Internet of Things'

IoT is often mentioned as the next great market opportunity. It also happens that Microsoft partners are uniquely positioned to help their customers embrace IoT. The challenge is getting customers to understand that they've got an IoT problem.

A Non-Developer's Guide to Upgrading to Windows Phone 8.1

WEB EXCLUSIVE: It's been nearly three months since Microsoft signaled the start of the Windows Phone 8.1 rollout, but many users -- including RCP Editor in Chief Scott Bekker -- still haven't received it. Time to change that.

2014 RCP Rocket Award Winners: Profiles in Business Courage

Three companies earned our second annual award for sustainable business growth, the RCP Rocket Award. For PowerObjects, HMB Inc. and Concurrency Inc., common business problems were the cauldron from which stronger companies emerged.

Next-Gen Microsoft SIs on Profitability in a Changing IT World

Revenue Rocket Consulting Group CEO Mike Harvath moderated a panel at the 2014 Microsoft Worldwide Partner Conference that included RCP Rocket Award winner Mark Seeley and CEOs of three other cutting-edge systems integration firms talking about how they're transforming their businesses.

With New Cloud Competencies, Microsoft Gives and Takes Away

The addition, at last, of cloud competencies gives partners a clear place in the Microsoft Partner Network to establish expertise and build a practice. Yet, some other Microsoft moves regarding cloud are causing partners serious concern.

Partner Beware: 6 Pieces of Bad Cloud Advice

The transition to cloud is tough for the Microsoft channel. Some cloud 1.0 pioneers who survived to be cloud 2.0 veterans share their tales from the trenches about strategies that sounded smart at the time, but could have cost them their businesses if they hadn't been nimble.

WPC 2014 in Quotes: 12 Key Themes

WEB EXCLUSIVE: A recap of some of the important themes Microsoft executives spotlighted at the 2014 Worldwide Partner Conference keynotes.

One Year in the Microsoft Channel

For the Microsoft channel, it's July -- not the start of the calendar year -- that provides the best point for looking back on what's changed over the last 12 months.

Surface Pro 3: Microsoft's Tablet Gets (Even) More Business-Ready

The Microsoft Surface was already the tablet for users looking to combine serious business and serious fun. With the Surface Pro 3, Microsoft is trying even harder to replace your tablet and PC at one stroke. Here's a first look.

What's the True Price of a Microsoft Competency?

Between exam costs, training costs and the cost of lost billable hours, the price of a gold Microsoft competency can far exceed Microsoft's base fee. Using the Gold Server Platform competency as a baseline, we look at how two partners have invested in the competency program, and what that investment has gotten them in return.

Third-Party Tools for Office 365 Migration and Management

Setting up and managing Office 365 for customers doesn't have to be a manual, poorly documented job for partners. As the market for the SaaS product booms, so does the ecosystem of powerful tools from third parties.

Office in the iPad Era: 25 Things Microsoft Partners Should Know

From licensing issues to potential problem points, here's what partners should know about positioning and selling the Microsoft flagship productivity suite to businesses on the world's most popular tablet.

The Cloud Boom and the Rise of Hybrid Solution Providers

As megavendors build datacenters to support their cloud visions, they're wooing solution providers that can connect customers' on-premises systems to the new cloud platforms.

GALLERY: Partners Unveil Fresh Crop of Lync Hardware

Enterprise interest in Lync is surging, and Microsoft's partners are taking advantage by freshening up their UC hardware offerings. Check out some of the highlights from this year's Lync Conference.

Lync Finds Its Groove in 'Universal Communications' Era

Partners are seeing a massive upswing in business for the Microsoft software-based unified communications platform. Will upcoming enhancements keep the party going?

Microsoft Partner Network Cost: How Much To Join the MPN? (Updated)

WEB EXCLUSIVE: The short answer? It depends. For most U.S. solution providers, the MPN costs between $0 and $5,260. We break down the perks of six cost levels so you can determine where your firm will get the most bang for its buck.

Microsoft Action Pack Overhaul: Q&A

Bob Marsh, an original architect of the Microsoft Action Pack, talks about the origins of the channel's most popular subscription program and the best and worst parts of the controversial recent revamp.