Microsoft on Tuesday went live with the Dynamics CRM November 2011 service update, which brings social technologies to the online and on-premise CRM platform that Microsoft released at the beginning of the year.
- By Scott Bekker
- October 25, 2011
Microsoft on Monday formally announced two of the three Microsoft Dynamics Master VARs for the United States: SBS Group and Socius1, LLC.
- By Scott Bekker
- October 24, 2011
By adding the element of planning with CRM applications, sales leadership will have a much-needed higher degree of implementation success.
- By Ken Thoreson
- October 01, 2011
Microsoft preps pilot of program for Dynamics partners as an alternative to its aborted franchise plan.
- By Jeffrey Schwartz
- September 26, 2011
A month after releasing its Dynamics AX 2012 ERP software, Microsoft on Thursday held a formal launch of the product in a virtual event headlined by CEO Steve Ballmer and Business Solutions President Kirill Tatarinov.
- By Jeffrey Schwartz
- September 08, 2011
Microsoft on Monday unveiled a promotion that pays back customers $150 per user seat for switching to Microsoft Dynamics CRM Online from CRM competitors.
- By Scott Bekker
- August 29, 2011
Many partner organizations implement a CRM system thinking it's going to be a silver bullet. That's their first mistake. Here are some guidelines to ensure the execution of your CRM system is as good as its promise.
- By Ken Thoreson
- August 10, 2011
Microsoft made its Dynamics AX 2012 product generally available in 25 countries on Monday.
- By Kurt Mackie
- August 01, 2011
With Microsoft rolling out more of its key business applications in the cloud, the channel must prepare. But in interviews at Microsoft Convergence, partners and customers are finding the cloud is just one more reason to re-emphasize good old-fashioned services.
- By Barb Levisay
- July 25, 2011
Putting the latest version of the Microsoft CRM tool through its paces, we found many worthwhile improvements among the 500 or so new features that give Microsoft partners an even more solid competitor to Salesforce.com and Oracle.
- By Paul Schnackenburg
- June 10, 2011
RCP's 5th annual Salary Survey finds partner salaries in 2011 are holding steady. That's a big improvement after the drop last year, and many partners see reasons for optimism about their personal fortunes as they look into their pipelines for the remainder of 2011.
- By Michael Domingo
- June 09, 2011
Microsoft Dynamics AX 2012 won't become available until August, but the city of Redmond, Wash. -- also home to Microsoft's headquarters -- will begin implementing the enterprise resource planning (ERP) system in July.
- By Kurt Mackie
- May 30, 2011
WEB EXCLUSIVE: From the early acquisitions of Great Plains and Navision, to the Burgum-Nadella-Tatarinov executive shakeup, to the company's tentative first steps toward an "all-in" cloud approach, we spotlight the top 10 milestones from Microsoft's decade of Dynamics.
- By Scott Bekker
- April 15, 2011
Microsoft intends to deliver its entire Dynamics portfolio as a cloud-based service, the company said on Monday.
- By Jeffrey Schwartz
- April 11, 2011
Microsoft's Dynamics SL 2011 enterprise resource planning (ERP) solution hit general availability late last week. For Microsoft partners, the product was made available for download on April 4.
- By Kurt Mackie
- April 06, 2011