Business Management


Microsoft Bakes Yammer into Office 365 Enterprise, Launches Partner Effort

Microsoft this week described some of its recent progress with Yammer, the enterprise social networking technology it acquired in mid-2012 for $1.2 billion.

One-on-One with Microsoft's New U.S. SMS&P Chief

Meet David Willis, who in the wake of the recent partner executive reshuffling now runs Microsoft's U.S. Small and Midmarket Solutions & Partners organization.

2013 RCP Rocket Awards: Meet the Winners

Three companies earned our inaugural award for sustainable business growth. See how winners Axis Group LLC, Envision LLC and Intellinet Corp. planned and executed their way to success.

Sorgen Outlines Top 3 Priorities as Microsoft Channel Chief

Phil Sorgen this week gave an overview of his goals as the new leader of Microsoft's Worldwide Partner Group (WPG).

Q&A: Microsoft's Martorano on His Expanded U.S. Channel Role

Exec will manage National Systems Integrators, Licensing Solution Providers and Microsoft Surface sales.

Microsoft's New Channel Chief on 'Devices + Services' and the Changing Channel

Phil Sorgen, a veteran of many senior roles in the Microsoft field, was named corporate vice president for the Worldwide Partner Group, replacing Jon Roskill.

How To Get Customer Leads from Microsoft

According to this former Microsoft field rep, there is no magical lead fountain -- getting leads from Microsoft is a multi-step process.

MPN 2.0: Behind the Microsoft Partner Network Overhaul

At the Worldwide Partner Conference, Microsoft laid out a major overhaul of the 3-year-old Microsoft Partner Network. The changes send several important messages about how the software giant is thinking about its partners and their role.

IT Services and the Lie of 'Customer Satisfaction'

How do you differentiate yourself from the competition? If the answer is your "commitment to customer satisfaction," you'd better examine how truthful that is.

Martorano: Expect 'Measured' Rollout of Microsoft Surface to Channel

Eric Martorano holds a new and important responsibility in Microsoft's U.S. partner organization: selling Microsoft Surface devices through the U.S. channel.

Who Is the 'One Great Salesperson'?

The new channel business model has little room for salespeople who are not also technology pros.

Microsoft Surface Sales Expanded to Channel in 17 Countries

Microsoft on Thursday pressed ahead with efforts to expand sales of its struggling Microsoft Surface PC hardware line through the channel.

The Ultimate Sales Strategy

The sales techniques that worked five or 10 years ago won't work as well today. What modern prospects are looking for is a partner that can deliver Business Guidance Value.

Finding Your Company's Growth-Rate Sweet Spot

For IT companies, what's the ideal rate between growing too fast and not being able to keep up with demand, or growing too slowly and not having the resources to create demand?

Why the IAMCP Is Critical to Future Success in the Channel

The International Association of Microsoft Channel Partners has always been a useful resource, but it became invaluable after Microsoft flipped the switch on the Microsoft Partner Network. Howard explains how.