News

Meet Agent 365, Microsoft's Solution for Enterprise AI Orchestration

• By Chris Paoli
• November 18, 2025

At Ignite 2025 in San Francisco, Microsoft unveiled Agent 365, a new enterprise-grade platform designed to manage the growing population of AI agents in the workplace. The move marks a strategic shift toward making autonomous and semi-autonomous agents first-class citizens within Microsoft’s enterprise ecosystem.

Agent 365 acts as a centralized "control plane" for deploying, organizing and governing AI agents at scale—ensuring they integrate securely with existing IT systems. With identity, access control, security and policy enforcement built in, the platform allows IT and DevOps teams to treat AI agents with the same rigor and oversight as they do human users or apps.

"As agents multiply in numbers and sophistication, companies face a new kind of challenge: how to manage and govern agents responsibly and at scale, without rebuilding the trusted systems they rely on," Microsoft said in an accompanying blog post.

Agent 365 brings together key tools like identity management, access control, monitoring, and security, so IT and DevOps teams can manage AI agents just like they manage users or apps. That means they can track what each agent is doing, control what it can access, and make sure it follows company policies. It also supports agents built on Microsoft tech, open-source platforms or other cloud services so they all work under the same set of rules, no matter where they come from.

Microsoft's new agent control central is available through Frontier, the company's preview program for AI features and tools.

Beyond the control plane, Microsoft announced multiple agent-led applications:

• The Sales Development Agent, now in the Frontier preview, aims to free up human sales reps by researching prospects, generating personalized outreach and following up autonomously, while handing off leads to humans when needed. It's built on the Agent 365 platform and tied into Microsoft's security and productivity foundation.
  
• Agents within Microsoft Teams channels can now collaborate with other agents and apps via the Model Context Protocol (MCP), enabling workflows such as pulling risk items from Jira or Asana, scheduling meetings and working cross-tool.
  
• Three new agents powered by Work IQ (the Workforce Insights Agent, People Agent and Learning Agent) are now available in preview. They provide managers real-time workforce analytics, help users discover colleagues and skills and deliver microlearning experiences tailored to roles and organizational goals.
  
• The Teams Admin Agent, available in the Teams admin center preview, enables IT administrators to automate tasks such as user provisioning and meeting monitoring through an autonomous agent, thereby reducing manual burden and enhancing policy uniformity.
  
• The SharePoint Admin Agent, now in preview in the SharePoint admin center, uses AI to identify inactive or ownerless sites, overshared content and permissions sprawl, then applies automated actions to archive or adjust access, helping governance scale with growing Copilot and agent adoption.