Two-and-a-half years ago, the board of directors of IT  distributor Tech Data issued a directive that software sales should account for  25 percent of the company's revenues, up from 17 percent at the time. The  reason was obvious: Tech Data wouldn't have to carry as much inventory which  was eating into its capital.
		To get there, Tech Data knew it had to revamp its supply  chain in order to connect software vendors and ISVs with implementation  partners. Last year, the company launched its Software License Selector, a  Web-based portal that allows systems integrators and VARs to locate correct  SKUs and place orders right away.
		"We  figured the only way to scale that business and drive net new incremental  revenue was to revolutionize the way software licensing is done in the channel,"  said Joe Quaglia, Tech Data's senior VP of U.S.  marketing. "It's is a  complex, tedious, slow and resource-intensive process requiring a lot of knowledge  in identifying the right products and getting the products to the right  customer."
		The  Software License Selector lets Tech Data manage orders for hundreds of  thousands of SKUs (taking into account the multiple permutations of SKUs) more  quickly, accurately and with a much higher level of automation. Since its  launch, 70 percent of orders are processed without human intervention, up from  30 percent, according to Quaglia. 
		While he wouldn't say whether Tech Data has reached that 25  percent threshold, Quaglia indicted the company has made meaningful progress. "We  are gaining market share. We have more resellers buying software than we did  previously," he said. "That tells us we have reduced that complexity  for them, and more resellers are coming back to buy software."
		This week, Tech Data is taking that effort to the next  level. The company has launched the StreamOne Solutions Store, aimed at letting  VARs procure cloud services and electronic software downloads (ESDs). StreamOne  is a single platform that emulates an application store not unlike the Apple  iTunes App Store.
		Once approved by Tech Data, cloud providers and ISVs can  market their offerings on the StreamOne Solutions Store and channel partners  can resell, provision and bill their customers in an integrated manner, company  officials said. Later this year, Tech Data will allow partners to run their own  rebranded white-labeled version of the store.
		Initial entrants to Tech Data's line card include smaller  players such as CloudBasic, HyperOffice, LeadMaster, Message Solutions, RazDog,  Retrieve Technologies, Reviora, SiteLock, Sonian and Storage Online. The only  big names on the list were Amazon Web Services and McAfee, though Quaglia said  the roster will become more comprehensive over time. "We are signing  vendors every day," Quaglia said. "There are a couple of big names  coming up."
		All of the major distributors, including Ingram Micro, Avnet  and Synnex, have launched programs to help connect solution providers (VARs,  systems integrators, ISVs and MSPs) with cloud providers. An IDC study last  summer found 28 percent of those solution providers surveyed have not reported  any revenue from cloud services and another 43 percent said less than 10  percent of their revenue came from cloud services.
		"Clearly the upside is great and solution providers are  looking to their distributors and vendors for assistance in capturing this  market," said Virginia Shepherd Agee, IDC's research director for  infrastructure channels and alliances. "With StreamOne, Tech Data is addressing  that need and offering its partners access to a variety of proven, integrated  cloud services for their end user clients. Tech Data's resellers will be able  to connect with suppliers of SaaS, PaaS and IaaS offerings which have been  vetted by Tech Data, and those suppliers, in turn, gain access to a vast  network of resellers."
		Tech Data says it has 60,000 active VARs that procure IT  products through its distribution channel. By using StreamOne, Tech Data  believes it will offer numerous benefits to procuring cloud services and ESDs.  It will offer a billing model to support monthly recurring revenue, a  consolidated monitoring dashboard, marketing, digital rights management,  returns management and vendor blogs. Partners can comment on their satisfaction  (or lack thereof) with the products and services they procure or evaluate.
		Existing partners can use their current lines of credit to  make purchases from StreamOne.
 
	Posted by Jeffrey Schwartz on January 25, 20120 comments
          
	
 
            
                
                
 
    
    
	
    
		The number of people who own tablet computers has doubled in  the past two months, according to a report  released Monday by the nonprofit Pew   Research Center's  Internet & American Life Project.
		Based on surveys of U.S. adults,   Pew   Research  found that 19 percent now own  tablet devices, up from 9 percent in November. Pew Research interviewed 2,986 people  prior to the holiday season in November and subsequently conducted two separate  surveys earlier this month in which it first interviewed 1,000 people followed  by 1,008 a week later.
		If you count both tablets and e-readers, 29 percent of survey participants said  they own at least one such device, up from 18 percent. For younger people, the  number of those who now own tablets (excluding e-readers) is even more  pronounced. The percentage of people aged between 30 and 49 who have tablets  nearly doubled, jumping from 14 percent to 27 percent, while the percentage of people aged between 18 and 29  who own tablets catapulted from 10 percent to 24 percent.
		
				
				If those figures reflect how many people bought tablets  during the holiday season, Apple should have good news when it reports its  first quarter 2012 earnings on Tuesday after the markets close. In just the previous quarter (ended October), the company sold more than 11 million iPads. Amazon.com, meanwhile, sold  an estimated 5.5 million Kindle Fire tablets in its last quarter, Barclays analyst Anthony  DiClemente projected earlier this month, according  to All Things D. 
		While tablets continue to sell like hotcakes, is it no  wonder that Microsoft is reporting that Windows revenues  were down 6 percent last quarter? The steady growth of tablets appears to  be cutting into sales of PCs by consumers, but it's not so clear that business  users are throwing away their desktops and notebooks in favor of tablets.  Rather, they are augmenting them.
		"What we're seeing is more a story about people's  expansion of their 'screen capacities' more than it's a case where people are  substituting small wireless screens for bigger wired screens," said Lee  Rainie, director of the  Internet & American Life Project at Pew Research, in an e-mail.
		Avanade, which has a large practice devoted to helping IT  organizations manage the influx of tablet devices, also doesn't see them displacing  PCs. "Our Windows 7 transitions are going gangbusters," said Ryan McCune,  Avanade's senior director of innovation and incubation.
		Are you deploying more apps on your customers' iPads or  other tablet devices, or are you being called upon to help secure and mange them?  If so, drop me a line at [email protected].
 
	Posted by Jeffrey Schwartz on January 23, 20120 comments
          
	
 
            
                
                
 
    
    
	
    		It's no secret Oracle is out for Hewlett-Packard's blood since bringing on deposed CEO Mark Hurd as president. Now it appears Oracle  wants to onboard as many HP partners as it can.
		Oracle has poached veteran HP channel exec Tom LaRocca, a  move that escalates an already heated battle in the partner ranks of the two  companies. The war ignited last year when Oracle hired onetime HP channel chief  Adrian Jones as a senior VP for systems sales in the Asia Pacific region, a  move that led to a lawsuit between the two companies (see "How  Adrian Jones' Superstar IT Career Went Sideways").
		LaRocca joined Oracle this week, he said in an e-mail to me.  At Oracle, LaRocca will be driving the go-to-market plans and strategy for the  Oracle PartnerNetwork (OPN), he explained. 
		With the hiring of LaRocca, Oracle has nabbed a key  architect of HP's PartnerOne program. LaRocca, who spent 12 years at HP, joined  its Solution Provider Organization in 2004 after serving as a director of  program and product management in the company's Enterprise Storage and Server  business, according to his bio. 
		LaRocca oversaw the development of HP's partner programs,  where he directed channel marketing, training and certification programs and  the PartnerOne channel program.  He  played a highly visible role in the HP partner community. 
		In one of his last efforts at HP, LaRocca was charged with  motivating HP's partners to sell the company's webOS-based TouchPad tablets, CRN  noted. That effort came to a screeching halt when former CEO Leo Apotheker killed  the webOS hardware business just six weeks after launching the TouchPad.
		An HP spokeswoman said LaRocca left at the end of December  but the company has not announced a replacement for him. 
		In an ironic development, SAP this week tapped onetime HP  channel chief Kevin Gilroy  to lead global indirect channels. Gilroy joined  SAP two years ago as VP of channel and business development for the SMB segment  in North America. 
		While HP looks to fill a key hole in its channel group,  arch rival IBM has named a new leader of its partner organization. IBM has  named Mark Hennessy general manager of its business partner organization.  Hennessy, a 32-year veteran of Big Blue, has served many key roles at IBM,  including CIO and VP of global strategy and sales transformation.
		In taking over its business partner organization, Hennessy  will oversee a group that services approximately 120,000 business partners.  Among his key initiatives will be to help partners gain footing in key growth  areas such as cloud computing and business intelligence.
		The move is part of an executive shuffle that kicked off  with the New Year, when Virginia Rometty succeeded longtime  IBM CEO Samuel Palmisano.
 
	Posted by Jeffrey Schwartz on January 12, 20120 comments
          
	
 
            
                
                
 
    
    
	
    
		Hewlett-Packard's decision to contribute its webOS mobile  operating system to the open source community potentially breathes new life into  the platform, but the prognosis that it will reemerge as a tangible threat to  Apple's iOS, Google's Android or Microsoft's Windows 8 looks like a long shot.
		The decision by HP to open source webOS and its ENYO  application framework, announced  late last week, was somewhat inevitable after months of trying to license  or sell it to third parties apparently fell flat. What is surprising, though, is  that HP isn't just cutting webOS loose but rather pledging to support the  effort as "an active participant and investor in the project."
		HP will retain a yet-to-be-determined number of employees on  the webOS team, which now amounts to 600 people, HP President and CEO Meg Whitman told  The Verge. Whitman also indicated that HP isn't done with webOS-based  tablets after all, saying the company might offer new hardware, though she  declined to say when, and she cautioned plans could change. 
		
				
				"As webOS gains traction as an open source alternative  in the marketplace, you could see webOS on several different types of devices by  any number of vendors," an HP spokesman said in an e-mail. "We will  explore the viability of putting webOS on devices, just as we do for other  leading operating systems."
		The notion that webOS will gain traction is difficult to  envision, considering HP's botched stewardship of the Palm platform to date,  along with the market dynamics that are now playing out. Perhaps HP is trying  to hedge its bets in case Windows 8 tablets aren't well-received or the Android  market becomes untenably fragmented. Either one or both of those events, far  from a sure thing, might create an opening for webOS if HP could create a  viable ecosystem. 
		While the $99 fire sale of TouchPads showed HP that it could  sell boatloads of tablets running webOS, unless the company can determine a way  to defy existing economics and deliver them at that price-point profitably, it  faces an uphill battle. 
		Besides the Apple iPad, though, no other tablet platform is a  sure thing. It remains to be seen how customers will react to Windows 8 tablets,  and while the $199 Kindle Fire appears to be the first credible threat to the  iPad, today The New York Times is  reporting that many people are returning them due to disappointing  performance in those devices. Research In Motion's PlayBook has failed to gain  critical mass, while Google Android devices have enjoyed  limited success.  As a user of a webOS-based smartphone myself, even though it lacks  applications, I can say it's an appealing platform.
		Nevertheless, when it comes to tablets, there is nothing to  suggest that HP will create a market mover with webOS just because the company  has decided to contribute it to the open source community. HP hasn't even  determined an open source licensing model. 
		That's not to say that no good will come from HP's decision  to open source webOS. Never underestimate the creativity of the open source  community. But if HP is serious about investing in webOS, the company will need  to flesh out this strategy sooner rather than later. Even so, the prospects that  webOS will emerge as a spoiler in the tablet market remain slim.
 
	Posted by Jeffrey Schwartz on December 12, 20110 comments
          
	
 
            
                
                
 
    
    
	
    
		After eight years as Citrix Americas Channel Chief, Craig  Stilwell has stepped aside from the position to become VP of sales in the  Southeast United States.  Taking Stilwell's place is Mike Fouts, who actually was a director of sales in  the territory Stilwell is moving into.
		The move  took place Oct. 1 but Fouts made it  official in his inaugural  blog post today, where he outlined his priorities. Fouts, whose actual  title now is senior director of Americas channels and field operations, assured  partners that Citrix will continue its model of offering programs, solutions and  resources aimed at helping both the company and the channel remain profitable.
		
				
				In his role as channel chief, Fouts also leads the company's marketing  efforts. He signaled plans to help the channel monetize opportunities in  virtualization and the growing field of cloud computing. "The primary  objective of the Citrix channel program will continue to center on offering  innovative programs, solutions and resources that make Citrix the most  profitable business for the channel community," he wrote.
		Fouts outlined three areas he will concentrate on in the  upcoming calendar year:
		  - Provide       new tools and information geared toward helping partners take advantage of       customer interest in virtualization.
 
 
- Facilitate       collaboration between partners and Citrix sales organization. "It's       important to me that we increase our focus on identifying and implementing       strategies to improve that alignment between our partners and internal       sales teams," he noted.
 
 
- Increased       emphasis on small and medium businesses. This year's acquisition of       Kaviza, enabled       the introduction of Citrix's VDI-in-a-Box 5, a virtual appliance that       uses the company's HDX technology and supports three hypervisors: Citrix's       XenServer, Microsoft's Hyper-V and VMware's vSphere, ESX and ESXi. Fouts       said Citrix will extend its sales efforts through the channel targeting       SMBs. Enabling that emphasis is the company's newly launched SMB       certification program.
Fouts takes over at a challenging time for the channel  community. Citrix is a company with a growing number of cloud computing  products, many of which are just now coming to market. It also is absorbing a  number of relatively small but strategic acquisitions. Meanwhile, many partners  are still trying to determine the right revenue model to profitably offer cloud  products and services. 
		If you're a Citrix channel partner in the Americas, what would you like to  see from the company's new channel chief? Feel free to comment below, or drop  me a line at [email protected].
 
	Posted by Jeffrey Schwartz on November 28, 20110 comments
          
	
 
            
                
                
 
    
    
	
    		After six years as president of the New York chapter of the International  Association of Microsoft Channel Partners (IAMCP), Howard Cohen has stepped  down, citing term limits. Taking his place is Debra Pfundstein, a former  Microsoft partner account manager and now a business development manager at  Software One. 
		At last week's New    York chapter meeting, Cohen received a sendoff  celebration, where various members honored him for his role in boosting the profile  of IAMCP. One of Cohen's contributions and rallying cries was that partners should  team up with other partners, either formally or by referral.
		Relationships made through IAMCP should be a key enabler of  partnering opportunities, Cohen has often asserted. "Partners partnering with Microsoft,  partners partnering with other vendors, partners partnering with business  resources that help them run better business -- that's our agenda, and that's  what our members told us was valuable to them," Cohen said in a speech  after receiving several plaques.
		At his first meeting back in 2005, only 12 people were in  attendance, Cohen recalled. His first order of business was to make the  meetings more relevant to partners. For example, he brought in a human resources  attorney, a benefits consultant and a financial counselor to discuss topics  relevant to partners. He also brought in key Microsoft execs to discuss partner  programs and other issues. 
		"It wasn't death by PowerPoint. It was real people  talking about real ways to get something done," Cohen told me. "We  all go to a lot of meetings that are just a pitch or many pitches, and there  was no pitching going on."
		Cohen is well-known for his connections within the partner  community and within Microsoft itself. He often helps partners find other  partners to work together. Shawn Ezhaghi of Prime Retail Solutions in New York recalls a case  when he needed a partner with SQL Server and Access expertise and Cohen  connected him with several potential candidates.
		"Howard has been very influential in putting partners  in touch with other partners for any kind of resources they need," Ezhaghi  said. "I've reached out to him a couple of times and he was very fast and  efficient in getting back to me and I've seen him do the same for others, where  he would put out notices when a partner is looking for a skill set that another  partner might have."
		Among numerous noteworthy events during his tenure, Cohen  recalled an appearance two years ago by Microsoft Chief Operating Officer Kevin  Turner, who gave a brief presentation and took questions from members. One  member asked about the cloud. Cohen said Turner's response was ironic.
		"He said, 'Look, we're no happier about this cloud thing  than you are. What do you think we prefer to do, sell shrink-wrapped software for a  nice hefty price or charge a couple of bucks a month for a subscription?'  Looking back a few years later, I think his perspective has changed an awful  lot. Microsoft is nothing but the cloud. That early presentation was very interesting," Cohen said.
		In a more recent appearance by Vahé Torossian, corporate  vice president of Microsoft's Worldwide Small and Midmarket Solutions and  Partners (SMS&P) group, Cohen remembered the executive warning partners the  risk of ignoring the cloud.
		"Someone said, 'Why should I be motivated to sell one of  your cloud services?' And Torossian said to him, 'Because if you don't, within  four years you will become irrelevant.' I remember the reaction in the room.  Everyone just stopped breathing. It sounded like the nastiest, toughest thing  from a very gentle man," Cohen said. 
		"He then said, 'Don't think I'm trying to be a tough  guy, I'm not. That's the reason Microsoft is going all in with the cloud,  because we know the value proposition is undeniable. And if we don't do it,  someone else will and we will become irrelevant. So I recommend to you that you  think the right way.'"
		Cohen is known to speak loudly on behalf of the partner  community and he has done so on numerous occasions, leading up to the rollout to  the Microsoft Partner Network (MPN), which put some onerous requirements on  smaller partners. Cohen believes the IAMCP played a key role in convincing  Microsoft to give partners an extra year to fulfill their MPN requirements.
		Though a key advocate of Microsoft's partner community,  Cohen also will be remembered for his efforts with the annual Toys for Tots  campaign, where every year he would rally members to attend a morning meeting  at Microsoft's New York office and then march to Toys "R" Us in Times Square to  donate toys for families who can't afford them. 
		"I think sometimes you need to stop and remember that  there are those that are less fortunate and you need to take care of them,"  Cohen said. "I am proud to be part of a community that does that. It's the  most rewarding way I ever started my holiday season, and I look forward to it  this year."
		Pfundstein, Cohen's successor, said she hopes to follow in  his footsteps and work with other local chapters in the northeast region. "I  have big shoes to fill," she said. "He may be retiring but if he  thinks he's out of this, he's out of his bloody mind." 
		Cohen said he will  continue to attend IAMCP meetings and advise the organization. "I'll still  be here participating," he said.
 
	Posted by Jeffrey Schwartz on October 26, 20110 comments
          
	
 
            
                
                
 
    
    
	
    		Those who thought the spinoff of Hewlett-Packard's PC  business was all but certain will be surprised to learn that the company may  opt to hold on to its Personal Systems Group. 
		HP's analysis is showing that it might be more beneficial to  keep the PC business, according  to a report published Tuesday in The Wall  Street Journal. Looking to stem the uncertainty that resulted from its Aug. 18 announcement that HP was considering the divesture of its PC business, new CEO Meg Whitman last  week said that the company is aiming to announce a decision by the end of  October.
		PCs count for more than $40 billion of HP's revenues and,  while only marginally profitable,  give the company huge buying power in  the form of components for its servers, storage and networking gear. 
		According to the WSJ report, divesting PCs would  substantially diminish HP's buying clout with suppliers, impact its supply  chain and cut into profit margins on other products.
		I started to suspect that HP might be having second thoughts  about divesting its PC business -- not based on what the company has said,  but more on what it wasn't saying. There was just something about the tone  coming out of Palo Alto  since HP appointed  Whitman as CEO last month. 
		Of course, the company hasn't made a final decision and it  could still go either way. Would you like to see HP keep its PC business, or do  you think the company would be better spinning it off? Leave a comment below or drop me a line at [email protected].
		
				
						Related:	
				
		
		
 
	Posted by Jeffrey Schwartz on October 12, 20111 comments
          
	
 
            
                
                
 
    
    
	
    		
  - Read our in-depth article on the Master VAR pilot program here.
  
Microsoft has announced its Master VAR program in an effort  to enable smaller Dynamics partners to latch on to larger ones. 
Jeff Edwards, director of channel strategy for Microsoft  Business Solutions first  revealed plans to offer the program this summer during an interview at the  Microsoft Worldwide Partner Conference in Los    Angeles.
The Master VAR program aims to aid smaller partners that don't  have the resources to gain the certifications needed under the new Microsoft  Partner Network (MPN). Because of the new MPN requirements, those VARs are  faced with either having to merge or forgoing the gold competency under the  MPN. 
Those VARs can sign on as what Microsoft calls Sales  Affiliates of the Master VARs, though they can remain independent businesses. 
"Partners that choose to work with a Master VAR will be  able to leverage centralized marketing, support, operations and training at the  Master VAR level thereby reducing costs and accelerating sales," Edwards  said in  a blog post Friday. "This program is the only channel collaboration  model that is officially endorsed by Microsoft and it is currently only available  in the United States."
Conspicuously absent in last week's announcement were the  identities of the Master VARs. Edwards said Microsoft is still evaluating  candidates and that they would be announced shortly. In order to become a  Master VAR, the partner must have $1 million in operating capital and $500,000  in gross license revenue over the past year. 
It remains to be seen whether partners will sign on for this  program. Many partners have spent years or decades building their practices and  feel they are being squeezed by the new MPN requirements. Dynamics VARs have  told Redmond Channel Partner that  their most valuable assets are their customer relationships and they don't want  to hand those over.
Edwards argued they wouldn't have to hand them over under  the Master VAR model. "Since Sales Affiliates remain independent  businesses, they can retain their entrepreneurial spirit, their leadership and  the customer relationships that are the cornerstone of their success," he  said.
 
 
	
Posted by Jeffrey Schwartz on October 03, 20110 comments
          
	
 
            
                
                
 
    
    
	
    		It's no secret that small and medium businesses are the key  engine to economic growth and job creation. 
		IBM on Thursday said it will pony up $1 billion in credit to  provide financing to SMBs looking to purchase its software, hardware and cloud  services through its network of partners over the next 18 months.
		The credit will be offered through IBM Global Financing,  where partners can create price proposals and file credit applications for  their SMB clients online. Big Blue said it will offer lease and loan packages  with some starting as low as 0 percent over 12 months with no money down.
		In many cases, partners will be able to apply online for the  financing on behalf of their customers and receive approvals within minutes,  IBM said. The company identifies SMBs as  companies employing fewer than  1,000 people. 
		"SMBs are the engines of new ideas for our economy and  for economic growth," said Andy Monshaw,  general manager of IBM Midmarket Business, in a statement. "As information  has become the new currency, the ability of SMBs to survive in an increasingly  competitive and global environment is largely determined by their use of new  technologies such as cloud and analytics to quickly access the right  information and use it as a competitive advantage."
		Supporting the financing plan, IBM said it is launching a  set of solutions which include bundled hardware, software and service  offerings. Areas of focus include cloud, analytics, collaboration and security,  IBM said. The company is looking to emphasize offerings on some of its  acquisitions that include BigFix, Cast Iron, Cognos, Netezza and SPSS. 
		IBM said minimum deal sizes are $5,000. Many of the  offerings start at $5 for each user per month for 100 users over a period of 36  months.
 
	Posted by Jeffrey Schwartz on September 08, 20110 comments
          
	
 
            
                
                
 
    
    
	
    		Samsung Electronics denied a published report that it plans  to acquire Hewlett-Packard's PC business. 
		The Web site Digitimes earlier this week reported that  Samsung was preparing to take over HP's PC business, citing unnamed sources.
		"The recent rumors that Samsung Electronics will be  taking over Hewlett-Packard Co.'s personal computer business are not true,"  Samsung said in a two-sentence blog post today. "We hope  this clarifies any confusion that may have occurred."
		The future of HP's PC business is very much up in the air,  following last week's bombshell  announcement that the company was exploring various options for the $41  billion unit, including a possible spinoff or sale. 
		HP initially said the process could take 12 to 18 months, but  Todd Bradley, executive VP of the company's Personal Systems Group, told CNBC,  Bloomberg and others that the company hopes to resolve the matter within 8 to  12 weeks. 
		Meanwhile, it seems HP's PC unit has suddenly become a lame  duck business. Rivals including Acer, Dell and Lenovo are already anticipating  that they will gain share from HP.
		Partners, meanwhile, are left holding the bag. HP's value  proposition was its ability to bundle PCs, printers, servers, storage and  networking gear for small and medium businesses. But with the current  uncertainty surrounding HP's PC business, that advantage is suddenly in limbo,  especially considering Dell can also bundle the same gear. 
		If you're a partner that sells HP PCs, what impact is the  company's announcement having on your business plans? Is it business as usual  or are you moving toward other vendors? Drop me a line at [email protected].
 
	Posted by Jeffrey Schwartz on August 24, 20110 comments
          
	
 
            
                
                
 
    
    
	
    		As more companies look toward virtualization and cloud  computing, solution providers are faced with the opportunity to offer more  services than they ever have before. The problem is that many solution providers  are still coming up to speed on the cloud themselves. To that end,  Hewlett-Packard is looking to make it easier for partners to offer its  portfolio of services to customers.
		HP last week announced a new specialization to its  PartnerOne network called ServiceOne, a designation that will officially go  online Nov. 1 at the beginning of the company's 2012 fiscal year. Looking  to ramp it up, though, HP is phasing ServiceOne in now for partners.
		"This is around a strategy and program that gives the  partners access to the broad spectrum of technology services to satisfy their  customers' growing requirements for innovative technology solutions," said  Ken Archer, vice president of channels and alliances for HP Technology Solutions  in the Americas.
		"We want to give partners the opportunity to boost  their bottom line by delivering innovative services that address every customer  need, whether it's datacenter design or everyday support." he said.
		Archer said HP offers a wide range of technology services,  including professional services, contractual services and CarePack  services, which are aimed at providing extended support for enterprise hardware  and software offered by HP. Partners can also offer HP's Insight Remote  Support. 
		There are two levels to the new program: ServiceOne  Specialist and the premier ServiceOne Expert. The latter  comes with  rebates, discounts and management tools. While HP will map two-thirds of  partners into the entry-level Specialist tier, Archer believes many will aspire  to the Expert level.
		"As a reselling partner of HP's remarketed services, we  will not only be able to resell the HP service, so it's sold as an HP SKU, but  we will also be able to deliver on that service," said Pat O'Connor, director  of business development for remarketed services at Solon, Ohio-based Agilysys  Technology Solutions Group.
		ServiceOne offers a much tighter connection together at the  customer level, as well, O'Connor said, adding the program offers a close coupling  between HP and the partner to give the customer a better experience. It also  provides access to many of the capabilities that HP has internally. 
		"We'll have enhanced tools, we'll have enhanced  resources and enhanced functionality as a channel partner if we choose to do  that at the elite level," O'Connor said. For HP's Cloud  Discovery Workshop, he said the new program is an optimal way to deliver  those services, jointly with HP. 
		Initially, it may be two people from HP's bench and one from Agilysys  delivering the Cloud Discovery Workshop, but as time goes by, Agilysys sees  delivering the service on its own as an HP-branded SKU.
		Indeed, if the partner is being asked by the customer to help  them get to the cloud, and they don't have any or sufficient cloud expertise,  they now can access Cloud Discovery Workshop, which is the first of the  consulting offers HP started rolling out to the channel.
		In the end, Archer said, "they might start out in the  consulting engagement Cloud Discovery Workshop, move to a network assessment,  and then we need to look at what the cloud design is going to be." 
 
	Posted by Jeffrey Schwartz on July 21, 20110 comments
          
	
 
            
                
                
 
    
    
	
    
		Microsoft on Wedneday announced its 2011 Partner of the Year award  winners and finalists.
		The annual awards are intended to recognize solutions that  solved customer problems. Microsoft said it received 3,000 entries from over  100 countries. In all, there were 68 categories.
		"Each of these partners has demonstrated a unique  approach and exceptional dedication in addressing the technology and business  challenges of its customers," said Jon Roskill, corporate vice president  of Microsoft's Worldwide Partner Group, in a statement. "The efforts and  expertise of these outstanding partners continue to bring incredible value to  the companies they serve and the marketplace as a whole. We are honored to  recognize their success."
		
				
				Below are the award winners:
		
				Alliance ISV Industry Partner of the Year
				
  Winner: Invensys, United States 
  Finalist: Retalix Ltd., Israel 
Finalist: Temenos, United Kingdom
		
				Alliance Partner of the Year -- Advanced Infrastructure
				
 Winner: Citrix Systems Inc., United States
		
				Alliance Partner of the Year -- Application Platform
				
  Winner: Accenture/Avanade, United States
		
				Alliance Partner of the Year -- Innovation
				
				
						
								Winner:
						 
				Logica, Netherlands
		
				Application  Integration Partner of the Year
				
  Winner: Solidsoft, United Kingdom
  Finalist: MPS Partners, United States
  Finalist: QLogitek, Canada
		
				Application  Lifecycle Management Partner of the Year
				
				
						
								
										Winner:
								
						
				 Imaginet, Canada
Finalist: Centare Group Ltd., United States
Finalist: Computer Enterprises Inc., United States
		
				Authorized  Distributor Partner of the Year
				
  Winner: Ingram Micro India Ltd., India
  Finalist: ASBIS, Russia
Finalist: M:Portal Ltd., Kazakhstan
		
				BizSpark Partner  of the Year
				
  Winner: StorSimple, United States
  Finalist: Artesian Solutions Ltd., United Kingdom
Finalist: GreenButton, New Zealand
		
				Business  Intelligence Partner of the Year
				
  Winner: Nagnoi Inc., Puerto     Rico
  Finalist: GNet Group, United States
Finalist: Slalom Consulting, United States
		
				Communications  Sector Partner of the Year
				
  Winner: Tech Mahindra Ltd., United States
  Finalist: Decentrix Inc., United States
Finalist: Extended Results Inc., United States
		
				Content Management  Partner of the Year
				
  Winner: KnowledgeLake, United      States
  Finalist: Content and Code, United Kingdom
Finalist: Knowledgetech Consulting Inc., Canada
		
				Data Platform  Partner of the Year
				
  Winner: HP, United States
  Finalist: Fujitsu Ltd., Japan
Finalist: Scalability Experts, United States
		
				Desktop Partner of  the Year
				
				
						Winner:
				 Accenture/Avanade, United States
Finalist: CDW, United States
Finalist: Insight, United States
		
				Digital Marketing  Partner of the Year
				
				
						Winner:
				 Catapult Systems, United States
Finalist: RDA Corp., United States
Finalist: Slalom Consulting, United States
		
				Exceptional Sales  Management Partner of the Year
				
				
						Winner:
				 BlueGranite, United      States
Finalist: Quadrasystems.net (I) P Ltd., India
Finalist: Quest Software, Canada
		
				Hosting Partner of  the Year
				
				
						Winner:
				 Rise, United Kingdom
Finalist: Mamut, Norway
Finalist: Nervogrid, Finland
		
				Identify and  Security Partner of the Year
				
				
						Winner:
				 Omada, Denmark
Finalist: Edgile Inc., United States
Finalist: Oxford Computer Group, United Kingdom
		
				Innovative  Customer Advocacy Partner of the Year
				
				
						Winner:
				 PERIFEL, Mexico
Finalist: Mimecast, United Kingdom
Finalist: Quadrasystems.net (I) P Ltd., India
		
				ISV/Software  Industry Partner of the Year
				
				
						Winner:
				 Global 360, United States
Finalist: MOTEX Inc., Japan
Finalist: proMX GmbH, Germany
		
				ISV/Software Line  of Business Partner of the Year
				
				
						Winner:
				 Tagetik, Italy
Finalist: NewsGator, United States
Finalist: OpenText Corp., Canada
		
				Learning  Competency Innovation Partner of the Year
				
				
						Winner:
				 Buffa Sistemas, Argentina
Finalist: Everonn Education Ltd., India
Finalist: Sela, Israel
		
				Learning  Competency Marketing Acceleration Partner of the Year
				
				
						Winner:
				 Global Knowledge, United States
Finalist: QuickStart Intelligence, United States
Finalist: the campus GmbH, Germany
		
				Microsoft Dynamics  Cloud Business Excellence Partner of the Year
				
				
						Winner:
				 Zero2Ten Inc., United States
Finalist: Pareto Platform Inc., United States
Finalist: Rose Business Solutions/RoseASP    Inc., United States
		
				Microsoft Dynamics  CRM 2011 Solution of the Year
				
				
						Winner:
				 proMX GmbH, Germany
Finalist: ClickDimensions, United      States
Finalist: CWR Mobility, Netherlands
		
				Microsoft Dynamics  CRM Partner of the Year
				
				
						Winner:
				 Hitachi Consulting, United States
Finalist: Accenture/Avanade, United States
Finalist: Outsourcery, United Kingdom
		
				Microsoft Dynamics  Distribution Partner of the Year
				
				
						Winner:
				 Accenture/Avanade, United States
Finalist: Columbus, Denmark
Finalist: KORUS Consulting, Russia
		
				Microsoft Dynamics  ERP ISV Solution of the Year
				
				
						Winner:
				 Schouw Informatisering BV, Netherlands
Finalist: NovaVision Software, Denmark
Finalist: To-Increase, Netherlands
		
				Microsoft Dynamics  ERP Partner of the Year
				
				
						Winner:
				 XAPT, United States
Finalist: InterDyn AKA, United States
Finalist: KCS.net Holding AG, Switzerland
		
				Microsoft Dynamics  Financial Services Partner of the Year
				
				
						Winner:
				 VeriPark, Turkey
Finalist: NAVAX Consulting GmbH, Austria
Finalist: TRAVIATA, Belgium
		
				Microsoft Dynamics  Manufacturing Partner of the Year
				
				
						Winner:
				 Scalable Data Systems Pty Ltd., Australia
Finalist: KCS.net Holding AG, Switzerland
Finalist: TDCI Inc., United States
		
				Microsoft Dynamics  Marketplace Solution Excellence Partner of the Year
				
				
						Winner:
				 InsideView, United States
Finalist: proMX GmbH, Germany
Finalist: Sonoma    Partners, United States
		
				Microsoft Dynamics  Professional Services Partner of the Year
				
				
						Winner:
				 Client Profiles, United States
Finalist: Singhammer IT Consulting AG, Germany
Finalist: To-Increase, Netherlands
		
				Microsoft Dynamics  Public Sector Partner of the Year
				
				
						Winner:
				 Rock Solid Technologies Inc., Puerto Rico
Finalist: Hitachi Consulting, United Kingdom
Finalist: Tribridge, United States
		
				Microsoft Dynamics  Retail Partner of the Year
				
				
						Winner:
				 IGNIFY, United States
Finalist: Ideaca Knowledge Services, Canada
Finalist: New West Technologies Inc., United States
		
				Mid-Market  Solution Provider Partner of the Year
				
				
						Winner:
				 Conzultek, Costa Rica
Finalist: Hyland Software, United      States
Finalist: NCI Technologies, United Kingdom
		
				Mobility  Business-to-Business Application Partner of the Year
				
				
						Winner:
				 CWR Mobility, Netherlands
Finalist: PreEmptive Solutions LLC, United States
Finalist: Resco, Slovakia
		
				Mobility  Business-to-Consumer Application Partner of the Year
				
				
						Winner:
				 Neudesic, United States
Finalist: Blue Dot Solutions, United States
		
				Mobility Partner  of the Year
				
				
						Winner:
				 iLink Systems, United States
Finalist: CWR Mobility, Netherlands
Finalist: Telerik Corp., United Sates
		
				OEM Hardware  Reseller Partner of the Year
				
				
						Winner:
				 NCI Technologies, United Kingdom
Finalist: CARTIMEX S.A., Ecuador
Finalist: Motion Computing, United States
		
				OEM Hardware System Building Partner of the Year
				
				
						Winner:
				 THIRDWAVE CORP., Japan
Finalist: Fujitsu Technology Solutions GmbH, Germany
Finalist: MouseComputer Co. Ltd., Japan
		
				Online Services  Commercial Partner of the Year
				
				
						Winner:
				 Kyoritsu Computer &    Communication Co. Ltd., Japan
Finalist: CDW, United States
Finalist: InfinIT Consulting Inc., United States
		
				Online Services  Solution Partner of the Year
				
				
						Winner:
				 Slalom Consulting, United States
Finalist: Accenture/Avanade, United States
Finalist: ProActive, Denmark
		
				Outstanding Sales  Operations Partner of the Year
				
				
						Winner:
				 Eurodata Systems plc, United Kingdom
Finalist: Quadrasystems.net (I) P Ltd., India
Finalist: Trustmarque Solutions, United Kingdom
		
				Portals and  Collaboration Partner of the Year
				
				
						Winner:
				 Unique World, Australia
Finalist: e-office, Netherlands
Finalist: Synteractive, United      States
		
				Private Cloud  Partner of the Year
				
				
						Winner:
				 Convergent Computing (CCO), United States
Finalist: Dell Services, United States
Finalist: NetApp, United States
		
				Project and Portfolio  Management Partner of the Year
				
				
						Winner:
				 PTC, United States
Finalist: SharkPro Software Corp., United States
Finalist: TPG The Project Group, Germany
		
				Public Sector,  Education Partner of the Year
				
				
						Winner:
				 Desire2Learn, Canada
Finalist: Cornelsen Verlag GmbH, Germany
Finalist: Janison, Australia
		
				Public Sector,  Government Partner of the Year
				
				
						Winner:
				 Software Innovation, Norway
Finalist: Spenta, Spain
Finalist: TI-M, Mexico
		
				Public Sector,  Health Partner of the Year
				
				
						Winner:
				 Orangutech Inc., Canada
Finalist: Ascribe, United Kingdom
Finalist: PointBridge, United      States
		
				Public Sector,  Public Safety and National Security Partner of the Year
				
				
						Winner:
				 GreenLine Systems Inc., United States
Finalist: Modularis, United States
Finalist: TITUS Inc., Canada
		
				Sales Specialist  of the Year
				
				
						Winner:
				 Prashanth Subramanian -- Quadrasystems.net (I)    P Ltd., India
Finalist: PERIFEL, Mexico
Finalist: Trustmarque Solutions, United Kingdom
		
				Search Partner of  the Year
				
				
						Winner:
				 Comperio, Norway
Finalist: Hitachi Consulting, United States
Finalist: RDA Corp., United States
		
				Server Platform  Partner of the Year
				
				
						Winner:
				 CommVault, United States
Finalist: Advanced 365 Ltd., United Kingdom
Finalist: ITQAN Al-Bawardi Computers, United Arab Emirates
		
				Small Business  Specialist Partner of the Year
				
				
						Winner:
				 TechGyan, India
Finalist: Conamex International Software    Corp., Canada
Finalist: Syndeo, Mexico
		
				Software Asset  Management Innovation Partner of the Year
				
				
						Winner:
				 Civica, United Kingdom
Finalist: iQuate, Ireland
Finalist: Provance, Canada
		
				Software Asset  Management Marketing Acceleration Partner of the Year
				
				
						Winner:
				 Softline Trade, Russia
Finalist: IQ GmbH, Germany
Finalist: SoftwareONE, Switzerland
		
				Software Development  Partner of the Year
				
				
						Winner:
				 Wipro Technologies, India
Finalist: NetDirect s.r.o., Czech Republic
Finalist: Sogeti, United States
		
				Sustainability  Partner of the Year
				
				
						Winner:
				 OSIsoft LLC, United States
Finalist: Alstom & Infosys,    France & India
Finalist: Johnson Controls, United States
		
				Systems Management  Partner of the Year
				
				
						Winner:
				 Dimension Data, South Africa
Finalist: Data#3 Ltd., Australia
Finalist: Hitachi Consulting, United States
		
				Technical and High  Performance Computing Innovation Partner of the Year
				
				
						Winner:
				 Milliman MG-ALFA, United States
Finalist: GreenButton, New Zealand
Finalist: Symscape, United States
		
				Unified  Communication Innovation Partner of the Year
				
				
						Winner:
				 Polycom Inc., United States
Finalist: Jasco, Australia
Finalist: ProtonMedia Inc., United States
		
				Unified  Communications Market Acceleration Partner of the Year
				
				
						Winner:
				 infoWAN Datenkommunikation GmbH, Germany
Finalist: CDW, United States
Finalist: Dimension Data, South Africa
		
				Virtualization  Partner of the Year
				
				
						Winner:
				 M7 Global Partners, United States
Finalist: Bechtle AG, Germany
Finalist: Citrix Systems Inc., United States
		
				Visio Partner of  the Year
				
				
						Winner:
				 Global 360, United States
Finalist: ProModel Corp., United States
Finalist: X-Visual Technologies GmbH, Germany
		
				Volume Licensing  Partner of the Year
				
				
						Winner:
				 CDW, United States
Finalist: Insight, United Kingdom
Finalist: SoftwareONE Comércio e Serviços de    Informática LTDA, Brazil
		
				Web Development  Partner of the Year
				
				
						Winner:
				 Infusion, Canada
Finalist: Extend Solutions, Mexico
Finalist: NV Interactive, New Zealand
		
				Windows Azure  Platform ISV Partner of the Year
				
				
						Winner:
				 GreenButton, New Zealand
Finalist: SOFT ONE TECHNOLOGIES S.A., Greece
Finalist: T-Systems Multimedia Solutions, Germany
		
				Windows Azure  Platform SI Partner of the Year
				
				
						Winner:
				 Logica Business Consulting, France
Finalist: Cumulux, United States
Finalist: INFOSYS LTD., United States
 
	Posted by Jeffrey Schwartz on June 23, 20110 comments