Bekker's Blog

Blog archive

Microsoft Recalls 2 Million Surface Power Cords

Microsoft is recalling 2.44 million AC power cords for Surface devices sold in the U.S. and Canada due to fire and shock risks.

According to a recall statement published Tuesday by the U.S. Consumer Product Safety Commission, "Microsoft has received 56 reports of the AC cords overheating and emitting flames and five reports of electrical shocks to consumers."

Affected Surface power cords include ones sold separately (left) and do not have a 1/8-inch sleeve on the end that connects to the power supply (right). Source: Consumer Product Safety Commission.

The affected power cords were manufactured in China, Taiwan and the United Kingdom, and were sold either standalone or bundled with a Microsoft Surface Pro, Surface Pro 2 or Surface Pro 3 computers before March 15, 2015.

The recall affects 2.25 million units in the United States and 190,000 in Canada. In the United States, the products were sold online at Microsoft.com or at Microsoft Stores, Best Buy, Costco and other stores between February 2013 and March 2015.

Posted by Scott Bekker on February 02, 2016 at 1:31 PM


Featured

  • 2020 Microsoft Conference Calendar: For Partners, IT Pros and Developers

    Here's your guide to all the IT training sessions, partner meet-ups and annual Microsoft conferences you won't want to miss. (Now updated with COVID-19-related event changes.)

  • The 2020 Microsoft Product Roadmap

    From the next major update to Windows 10 to the next generations of .NET and PowerShell, here's what's on tap from Microsoft this year.

  • Curvey Stone Steps Graphic

    Microsoft Makes Run at 5G, Edge Computing with Azure Edge Zones

    Microsoft is promising to enable new edge computing scenarios for partners and developers with Azure Edge Zones, which became available as a preview this week.

  • Microsoft's Entire 2020 Event Lineup Going 'Digital-First'

    In response to concerns about the ongoing coronavirus (COVID-19) pandemic, Microsoft is transitioning all of its big conferences in 2020 to be online only.

RCP Update

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.