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Continuum Adds IaaS Management to RMM Tool

A prominent remote monitoring and management (RMM) provider is taking a first step toward packaging Infrastructure as a Service to make IaaS friendlier for SMB customers and easier for MSPs to deploy and manage.

Continuum this week launched Continuum Cloud Console, or C3. Billed as an IaaS management platform, C3 is delivered as a tab in Boston-based Continuum's SaaS-based RMM system.

CEO Michael George positioned the offering as a way for Continuum's 3,300 MSP partners to remain relevant despite cloud's disruptions to the IT services industry. "With the launch of C3, Continuum is making it possible for MSPs to deliver cloud technology very efficiently to its clients and at the client's pace and readiness, making them relevant in today's cloud economy and solidifying the future of the channel," George said in a statement.

While Continuum recently unveiled a major upgrade to its datacenter capacity, the new offering does not represent an attempt to create a new IaaS offering from scratch for MSPs to offer. Instead, the company is focused on managing existing IaaS offerings, with tools to help MSPs launch virtual machines for customers on those services using only the components SMBs would typically need.

"We're initially launching using Amazon Web Services but we do plan on adding other vendors soon," said Sarah Galler, C3 product manager, in a video demo on the Continuum site.

In her demo, Galler walked through the process of creating a new virtual cloud and virtual machine on the Amazon service, complete with configuring the virtual servers and entering credit card information.

Posted by Scott Bekker on May 01, 2014 at 12:53 PM


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