Barney's Blog

Blog archive

Microsoft Licensing Purposely Hard

It's nice sometimes to be validated. After researching two cover stories about Microsoft licensing, I decided that Microsoft made licensing hard on purpose. The more confused customers are, the more power Redmond sales reps have.

Now the esteemed analyst firm Directions on Microsoft agrees. In a recent article, the group (made up largely of ex-Microsoft execs) clearly believes Microsoft builds in this complexity as a negotiating tactic. The idea is IT gets so frustrated; it just pays the bill rather than unravel the tangle of terms and conditions.

There's help, and my two articles are a good place to start. My research started with Microsoft's own materials, which are largely unfathomable. Then I went to customers. But I didn't really start to get it until I talked with Scott Braden, in my opinion the No. 1 expert on Redmond licensing.

Here are a few links that can hopefully help:

Do you have any tips for negotiating with Microsoft or cases where you've been burned? Send both or either to dbarney@redmondmag.com.

Posted by Doug Barney on September 11, 2009 at 11:53 AM


Featured

  • The 2019 Microsoft Product Roadmap

    From the next major update to Windows 10 to the next generation of HoloLens, here's what's on tap from Microsoft this year.

  • 2019 Microsoft Conference Calendar: For Partners, IT Pros and Developers

    Here's your guide to all the IT training sessions, partner meet-ups and annual Microsoft conferences you won't want to miss this year.

  • New Features Added to Microsoft 365 Business Subscriptions

    Microsoft's productivity and collaboration plan for businesses with fewer than 300 users is getting two new features: conditional access security and trouble-ticket tools for administrators.

  • Microsoft Details 'Wave 2' Release Roadmap for Dynamics 365

    Microsoft this week announced its "Wave 2" product release plans for its Dynamics 365 enterprise resource planning solutions, as well as its Power Platform.