Microsoft Offers SaaS Support to ISVs

Microsoft Corp. wants to provide support to independent software vendors (ISVs) that are plunging into the Software as a Service (SaaS) industry. It has extended a helping hand through its new Microsoft SaaS Incubation Center Program, which was announced yesterday. The program combines hosting services with advice for ISVs on SaaS technology.

Unlike the traditional software business, where applications are installed at the customer's premises, SaaS represents an alternative distribution model. Applications are accessed by clients over the Web via a browser interface. SaaS applications are typically offered on a recurring-fee basis.

The SaaS model may face scalability issues further down the line, according John Zanni, Microsoft's director of worldwide hosting, who stated that "The growth projections for software delivered as a service present ISVs with significant opportunities, as well as new challenges."

The SaaS Incubation Center Program was developed from two of Microsoft's ongoing efforts: Microsoft Solution for Windows-based Hosting for Applications and the SaaS On-Ramp Program.

Under the SaaS Incubation Center Program, Microsoft offers consulting sessions to ISVs, which are conducted at a number of facilities operated by Microsoft's partners. The partners use Microsoft's hosting solution to demonstrate sample scripts and monitor system performance, application usage and security.

This arrangement allows ISVs to offer "strong" service-level agreements to end users, according to Microsoft's announcement. Service level agreements are assurances to the customer that the service will perform at an agreed-upon level.

Microsoft's announcement also described changes to its SaaS On-Ramp Program, describing it as "Phase 2." This program requires ISVs to license their software through the Microsoft Services Provider Licensing Program but it gives them licensing rights to use Windows Server and Microsoft SQL Server. Details of the SaaS On-Ramp Program are described here.

About the Author

Kurt Mackie is senior news producer for 1105 Media's Converge360 group.


  • The 2020 Microsoft Product Roadmap

    From the next major update to Windows 10 to the next generations of .NET and PowerShell, here's what's on tap from Microsoft this year.

  • 2020 Microsoft Conference Calendar: For Partners, IT Pros and Developers

    Here's your guide to all the IT training sessions, partner meet-ups and annual Microsoft conferences you won't want to miss. (Now updated with COVID-19-related event changes.)

  • Microsoft Closing Most of Its Retail Stores

    Microsoft on Friday announced a major shift in its retail operations, with plans to close most of its physical Microsoft Store outlets in favor of online sales.

  • Matrix

    Microsoft, Harvard Describe Joint Privacy Initiative

    To facilitate data sharing while still preserving data privacy, Microsoft and Harvard have embarked on a set of open source tool called the "OpenDP Initiative."

RCP Update

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.