News

Salesforce.com Plugs into Microsoft Office

Salesforce.com last week announced a new plug-in designed for Microsoft’s Office that lets users import data from its Salesforce.com hosted CRM services into Excel, Outlook, and Word.

Although most business intelligence (BI) vendors have developed client-side tools for use with their products, Microsoft Office—and the Excel spreadsheet in particular—remain important tools for many users. “Recent research suggests that end users continue to look to spreadsheets as the one key analysis tools to supplement their other BI tools,” writes Dan Vesset, a senior analyst for information access tools with IDC. “The familiarity with spreadsheet functionality and their inherent flexibility continues to make tools such as Microsoft Excel an integral part of most Business Analytics implementations.”

Salesforce.com says that the Office Edition plug-in is available to all its customers at no charge. Officials say that the plug-in installs seamlessly into any of several versions of Office—Office 2000, Office XP, and Office 2003—and creates new pull-down menus that allow users to sign into Salesforce.com and pull data from the CRM system.

Salesforce.com says the Office Edition plug-in lets users create tools such as automatic proposal generators and custom analytics within Excel and Word. Unlike some Excel integration technologies from BI vendors—Applix Inc. and Actuate Corp. (among others) support read/write support for Excel in their products—the new Salesforce.com plug-in provides read-only functionality, such that users can view CRM information in Office but cannot make changes to it.

Salesforce.com officials say the Office Edition plug-in is based on its sforce 2.0 application server and builds on top of the Microsoft Outlook integration that the hosted CRM provider announced in November with the Winter ’04 release of its Salesforce.com CRM stack.

About the Author

Stephen Swoyer is a Nashville, TN-based freelance journalist who writes about technology.

Featured

  • Microsoft Offers Support Extensions for Exchange 2016 and 2019

    Microsoft has introduced a paid Extended Security Update (ESU) program for on-premises Exchange Server 2016 and 2019, offering a crucial safety cushion as both versions near their Oct. 14, 2025 end-of-support date.

  • An image of planes flying around a globe

    2025 Microsoft Conference Calendar: For Partners, IT Pros and Developers

    Here's your guide to all the IT training sessions, partner meet-ups and annual Microsoft conferences you won't want to miss.

  • Notebook

    Microsoft Centers AI, Security and Partner Dogfooding at MCAPS

    Microsoft's second annual MCAPS for Partners event took place Tuesday, delivering a volley of updates and directives for its partners for fiscal 2026.

  • Microsoft Layoffs: AI Is the Obvious Elephant in the Room

    As Microsoft doubles down on an $80 billion bet on AI this fiscal year, its workforce reductions are drawing scrutiny over whether AI's ascent is quietly reshaping its human capital strategy, even as official messaging avoids drawing a direct line.

Most   Popular