Continuum Rolls Out New Menu of Services to MSPs
Continuum is opening up its network operations center to provide custom projects on behalf of its MSPs.
The Boston-based company announced the program, called Continuum Tech Advantage, this week as an addition to its SaaS-based managed services platform that currently serves 3,300 MSPs and around 500,000 endpoints. In short, Continuum MSPs can now take advantage of the expertise of 200 of Continuum's certified engineers and technicians who will offer a menu of about 80 server and desktop projects.
Examples of projects Continuum's NOC staff can carry out for customers on behalf of an MSP include Active Directory setup; installation and configuration of VMware vCenter, ESX and ESXi; Exchange Server migrations; and installation and configuration of Citrix XenApp.
In a statement, Rob Autor, senior vice president of global service delivery at Continuum, said the 24x7 service will be expanded in the coming months to cover more types of low-cost, high-value projects.
Posted by Scott Bekker on January 15, 2013