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Fiserv and Microsoft Expand Collaboration to Accelerate AI-Driven Innovation
Fiserv has expanded its collaboration with Microsoft to accelerate AI-driven innovation across financial services, combining Fiserv’s payments and fintech platforms and embedding AI technologies. Microsoft 365 Copilot will be deployed across the workforce and an expansion of the Azure-powered AI platform MS Foundry will be designed to safely manage AI applications. The companies aim to focus on embedding generative AI into areas such as fraud detection, customer service, merchant insights and operational efficiency, while supporting regulatory and security requirements common in the financial sector. The collaboration builds on existing integrations and is intended to help financial institutions move AI capabilities from pilots into production environments.
The announcement reflects growing pressure on banks and payment providers to modernize customer experiences while managing risk and compliance. Fiserv's long-standing commitment to the responsible deployment of AI across enterprises is an ideal fit for a collaboration with Microsoft's deep industry experience and innovative technologies. For Fiserv clients, tighter integration with Microsoft’s AI stack signals a push toward standardized, cloud-based innovation that aligns with enterprise governance and regulatory expectations and further shows clients that Fiserv is moving towards a transformative decision with agentic AI use.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on January 08, 2026