WatchGuard Expands PSA Integrations and Launches Unified Agent for MSP Automation -- Redmond Channel Partner

RCP Channel BriefingShort Takes from Microsoft’s Channel Community

WatchGuard Expands PSA Integrations and Launches Unified Agent for MSP Automation

WatchGuard Technologies has expanded its Professional Services Automation (PSA) integrations and introduced a Unified Agent for centralized management across its security portfolio. The new integrations support ConnectWise Manage, Autotask PSA and HaloPSA, allowing managed service providers (MSPs) to automate ticketing, billing and service deployment workflows within WatchGuard Cloud. The integration consolidates endpoint, identity and network security management, simplifying visibility across customer environments.

The update reflects broader MSP trends toward service unification and automation. WatchGuard’s native PSA alignment positions it as a strong player in the managed cybersecurity ecosystem. Managed through WatchGuard Cloud, the update accelerates onboarding, reduces maintenance and simplifies upgrading, enabling MSPs with one platform towards an ultimate goal of total security. By embedding automation into PSA workflows, WatchGuard is targeting operational efficiency and scalability for MSPs managing multi-tenant security portfolios.

The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.

Posted by Redmond Channel Partner magazine staff on November 04, 2025

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