News

Microsoft Outlines New Retail Features in Dynamics AX 2012 R3

Microsoft outlined several new features coming in Dynamics for Retail on Monday at the National Retail Federation's Annual Convention & Expo, taking place this week in New York.

Dynamics for Retail is a set of functionalities aimed at supporting point-of-sale (POS), supply chain, channel management, merchandising and other sales-oriented tasks. First launched in 2010, Dynamics for Retail is a component of Microsoft's Dynamics AX enterprise resource planning (ERP) offering.

The updated Dynamics for Retail will include improvements to call center functions, transportation and delivery capabilities, and POS functions, according to Microsoft's announcement. It will arrive in April, to coincide with the release of Dynamics AX 2012 R3.

"All these new capabilities will be provided in a fully unified, end-to-end platform. For retailers, this means superior customer engagement, better understanding of your supply chain, better customer insight/visibility and accurate, timely, consistent operations," according to Tracy Issel, general manager of Worldwide Retail Sector at Microsoft, in a blog post Monday.

Microsoft also announced that it was collaborating with several partners -- including Sitecore, a provider of online content management software, and Vantiv, a provider of payment processing solutions -- to develop third-party solutions that work with Dynamics for Retail.

Another company Microsoft said it is partnering with is IBM. The two companies are collaborating on the development of new enterprise-grade, integrated retail solutions, though Microsoft's announcement did not get into any specifics. The partnership will also entail IBM creating "differentiated intellectual property" related to Dynamics for Retail.

About the Author

Gladys Rama (@GladysRama3) is the editorial director of Converge360.

Featured

  • Microsoft Appoints Althoff as New CEO for Commercial Business

    Microsoft CEO and chairman Satya Nadella on Wednesday announced the promotion of Judson Althoff to CEO of the company's commercial business, presenting the move as a response to the dramatic industrywide shifts caused by AI.

  • Broadcom Revamps VMware Partner Program Again

    Broadcom recently announced a significant update regarding its VMware Cloud Service Provider (VCSP) program, coinciding with the release of VMware Cloud Foundation (VCF) 9.0, a key component in Broadcom’s private cloud strategy.

  • Closeup of the new Copilot keyboard key

    Microsoft Updates Copilot To Add Context-Sensitive Agents to Teams, SharePoint

    Microsoft has rolled out a new public preview for collaborative "always on" agents in Microsoft 365 Copilot, bringing enhanced, context-aware tools into Teams channels, meetings, SharePoint sites, Planner workstreams and Viva Engage communities.

  • Windows 365 Cloud Apps Now Available for Public Preview

    Microsoft announced this week that Windows 365 Cloud Apps are now available for public preview. This aims to allow IT administrators to stream individual Windows applications from the cloud, removing the need to assign Cloud PCs to every user.