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Microsoft Pulls Vista Update Causing Reboot Problems

Microsoft is stopping automatic distribution of an update required to install Vista SP1 following reports of faulty reboots on some machines.

Late Tuesday, Microsoft Corp. announced it is stopping automatic distribution of an update required to install Vista SP1, KB937287, following reports that it put Vista's automatic update to cycle into an "endless loop" of reboots on some machines.

Windows Vista SP1 is being rolled out this month, and the KB item above is one of two that must be installed before installing Vista SP1.

Reports of the problem began surfacing last week.

"Immediately after receiving reports of this error, we made the decision to temporarily suspend automatic distribution of the update to avoid further customer impact while we're investigating the problem," wrote Nick White on Microsoft's Windows Vista Blog on Tuesday. "We are working to identify possible solutions and will make the update available again shortly after we address the issue."

White encouraged those suffering from the issue to use system restore to correct it or call call tech support at (866) PC-Safety.

About the Author

Becky Nagel serves as vice president of AI for 1105 Media specializing in developing media, events and training for companies around AI and generative AI technology. She also regularly writes and reports on AI news, and is the founding editor of PureAI.com. She's the author of "ChatGPT Prompt 101 Guide for Business Users" and other popular AI resources with a real-world business perspective. She regularly speaks, writes and develops content around AI, generative AI and other business tech. She has a background in Web technology and B2B enterprise technology journalism.

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