News

Microsoft and Cisco Say: Make Mine on ICE

Microsoft and Cisco have announced they plan to support Interactive Connectivity Establishment (ICE), a method for delivering Voice over Internet Protocol (VoIP) and streaming media through Network Address Translation (NAT) filters on firewalls.

Using the Internet to make voice calls has finally begun to take off with companies like Skype and Vonage -- as has video streaming. However, because of issues caused by inherent characteristics of NATs, which randomly assign addresses to devices inside the firewall, it is difficult to reliably route those packets in real-time to the proper receivers.

ICE is an approach using existing protocols to verify actual versus assigned network addresses so that traffic can be routed efficiently in real-time. The approach uses protocols such as Simple Traversal of UDP Through NAT (STUN) and Traversal Using Relay NAT (TURN), working with Session Initiation Protocol (SIP).

“Finding a way for VoIP to work better across NATs and firewalls is a problem that is faced across the industry,” said Gurdeep Singh Pall, corporate vice president of the Office Real-Time Collaboration Group at Microsoft, in a statement regarding the announcement. “Microsoft and Cisco are encouraging our industry partners to utilize the ICE methodology to ensure more consistent, reliable experiences for our customers, and to improve SIP-based VoIP interoperability across networks.”

NATs are designed to enhance security for both home and enterprise users, but they also inherently create barriers to penetration of other packets that are not malicious. Thus, the same functionality that prevents network intrusion also often results in voice and video streams being blocked from outside the network, the statement adds.

Work on ICE is overseen by the Internet Engineering Task Force (IETF). The goal is to address the impact of NATs on peer-to-peer media connectivity. “Many proprietary media services traverse NATs by tunneling using HTTP or Port 80, but this approach is not as security-enhanced, robust or scalable as the ICE methodology,” according to the statement.

About the Author

Stuart J. Johnston has covered technology, especially Microsoft, since February 1988 for InfoWorld, Computerworld, Information Week, and PC World, as well as for Enterprise Developer, XML & Web Services, and .NET magazines.

Featured

  • Report: Cost, Sustainability Drive DaaS Adoption Beyond Remote Work

    Gartner's 2025 Magic Quadrant for Desktop as a Service reveals that while secure remote access remains a key driver of DaaS adoption, a growing number of deployments now focus on broader efficiency goals.

  • Windows 365 Reserve, Microsoft's Cloud PC Rental Service, Hits Preview

    Microsoft has launched a limited public preview of its new "Windows 365 Reserve" service, which lets organizations rent cloud PC instances in the event their Windows devices are stolen, lost or damaged.

  • Hands-On AI Skills Now Outshine Certs in Salary Stakes

    For AI-related roles, employers are prioritizing verifiable, hands-on abilities over framed certificates -- and they're paying a premium for it.

  • Roadblocks in Enterprise AI: Data and Skills Shortfalls Could Cost Millions

    Businesses risk losing up to $87 million a year if they fail to catch up with AI innovation, according to the Couchbase FY 2026 CIO AI Survey released this month.