News

HP to Replace Memory Modules in Laptops

HP disclosed that flawed memory modules in 14 models of HP and Compaq laptops could produce blue screens, intermittent lock-ups or memory corruption.

The computermaker announced a replacement program for the third-party memory modules that runs through Dec. 31. HP did not disclose who manufactured the memory modules.

"HP is the first technology company to publicly announce the existence of this problem -- which we discovered by conducting our own ongoing and routine testing of our notebook products," Ronald Kasik, a director in HP's Personal Systems Group, said in a statement.

Affected notebooks include eight models of Compaq Evo, four models of Compaq Presario, the HP Compaq Business Notebook nx7000 and the HP Pavilion zt3000. According to the company, no shipping models of HP notebooks are affected.

More information about the recall is available at www.hp.com/support/memoryreplacement/.

About the Author

Scott Bekker is editor in chief of Redmond Channel Partner magazine.

Featured

  • Microsoft Appoints Althoff as New CEO for Commercial Business

    Microsoft CEO and chairman Satya Nadella on Wednesday announced the promotion of Judson Althoff to CEO of the company's commercial business, presenting the move as a response to the dramatic industrywide shifts caused by AI.

  • Broadcom Revamps VMware Partner Program Again

    Broadcom recently announced a significant update regarding its VMware Cloud Service Provider (VCSP) program, coinciding with the release of VMware Cloud Foundation (VCF) 9.0, a key component in Broadcom’s private cloud strategy.

  • Closeup of the new Copilot keyboard key

    Microsoft Updates Copilot To Add Context-Sensitive Agents to Teams, SharePoint

    Microsoft has rolled out a new public preview for collaborative "always on" agents in Microsoft 365 Copilot, bringing enhanced, context-aware tools into Teams channels, meetings, SharePoint sites, Planner workstreams and Viva Engage communities.

  • Windows 365 Cloud Apps Now Available for Public Preview

    Microsoft announced this week that Windows 365 Cloud Apps are now available for public preview. This aims to allow IT administrators to stream individual Windows applications from the cloud, removing the need to assign Cloud PCs to every user.