Type Casting
        How useful are personality assessment tests—really? Steve shares his thoughts.
        
        
			- By Steve Crandall
 - June 01, 2002
 
		
        Personalities, huh? When I first heard the topic for this column, I thought, 
        “Oh, good! We’re going to get to talk about some industry personalities—you 
        know, celebrities like Bill and Larry and Mark Minasi.” Nope, sorry. No 
        dirt to dish. Instead, 
Greg 
        has led us into the murky world of personality types. And when we get 
        into personality types, we’ve walked right through the mirror into the 
        world of psychology. I really don’t want to go there, but as long as I’m 
        at the keyboard…
      
      
If you’re dying to know your personality type, there are a number of 
        places to go. I’m not aware of anyone who does the full Myers-Briggs assessment 
        free for individuals, but you might want to check with your local college 
        guidance or career office—this may be a service offered to students or 
        alumni. There are Web sites that provide the MBTI for a fee. One I’ve 
        found is www.personality now.com. It sends you a kit with the written 
        questionnaire, which you fill out and mail back. As of this writing, it 
        costs $89 for individuals.
      There’s a similar type of assessment called the Keirsey Temperament Sorter, 
        available at www.advisorteam.com. 
        It’s available for free at the Web site, although it’ll push you to purchase 
        the full, 10-page Temperament Report. I’ve known large organizations that 
        have used this evaluation instead of the MBTI, so I don’t think there’s 
        a quality question here. (If you’re interested in evaluating your learning 
        style, you can go to www.oswego.edu/~shindler/plsi/index.html— 
        which is the Paragon Learning Styles Index, a free assessment.)
      OK, once you know that you’re an introvert/artisan who intuitively judges 
        or some other such combination of traits, what next? Well, one way of 
        using the information is to find out what fields successful individuals 
        with personality types like yours are in. I’m not saying that you should 
        direct your life according to the test results. After all, these tests 
        are trying to fit billions of people into just a few categories. But, 
        because personality plays a major role in people’s success, you might 
        want to investigate where other “left-handed, anti-progressive, highly 
        opinionated artisan-extroverts” have found a home. I think most of the 
        testing organizations have this sort of personality/occupation match up; 
        if not, again, a local guidance or counseling office may be able to help.
      One of the dangers of such testing and, in my opinion, a danger with 
        psychology majors is that if you know someone else’s personality type, 
        there’s the possibility that that person could be manipulated. (Hint: 
        Ask a salesperson that you’re dealing with what his or her major was in 
        college. If the answer is “psychology,” leave your wallet at home and 
        don’t sign anything!) One of the paid testing sites I saw offers a discount 
        for “romantic couples.” You know, I thought one of the joys of a relationship 
        was discovering each other’s personalities, not getting tested for it. 
        Whether valid or not, this type of information is a fuse for abuse.
      I was surprised to hear from Greg that some organizations use these personality 
        tests for candidate screening. The last time I went through “hiring manager” 
        training, I was taught that testing could only be used to screen applicants 
        if it tested performance directly related to the specific job. I haven’t 
        done the research to know whether “personality-type” testing has been 
        challenged in court, but if it hasn’t, I’m sure it soon will be. I’m not 
        a lawyer, nor do I play one on TV, so I’m not trying to drum up business, 
        but I would be interested to hear from any readers who had to undergo 
        MBTI or similar testing before hiring. I really would like to understand 
        the company’s rationale.
      All of us carry too many labels these days. Are you a “techie?” Are you 
        a “yuppie?” Are you a “Rosicrucian”? Our personalities are about the most 
        defining aspects of us as individuals. Although self-discovery and a deeper 
        understanding of your own uniqueness can be valuable exercises, I caution 
        you against letting yourself be filed into a box, whether it’s a career 
        box or a personality box. It’s your life—do what you want with it.
        
        
        
        
        
        
        
        
        
        
        
        
            
        
        
                
                    About the Author
                    
                
                    
                    Steve Crandall, MCSE, is a principal of ChangeOverTime, a technology consulting firm in Cleveland, Ohio, that specializes in small business and non-profit organizations. He's also assistant professor of Information Technology 
at Myers College and a contributing writer for Microsoft Certified Professional Magazine.