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Managed Service Providers


Dispatch from ChannelCon: ChannelCon-fused

As Howard finds at this year's CompTIA partner convention, yes, there's still a channel. But there's also something else.

N-Able and LPI Deals Signal an MSP Milestone

Besides shaking up the RMM landscape, the acquisitions -- just weeks apart -- are a sign that IT heavyweights are starting to pay closer attention to the MSP market.

Parallels Overhauls Platform, Launches APS 2.0 and Cloud Storage

Parallels on Tuesday unveiled an overhaul of its channel-focused platform for delivering cloud-based services to SMB customers.

Introducing the RCP/Rocket Award for IT Services Companies

Is your IT services firm's recent history a great growth story? Redmond Channel Partner and consultancy Revenue Rocket want to hear about it for the first-ever Excellence in Growth Award.

For Windows Server 2012, Microsoft Puts Hosting Partners First

Hosting services providers have always been important stakeholders in Windows Server development. With the 2012 version and its Cloud OS emphasis, Microsoft hosters' needs come to the fore.

A Microsoft Partner's Guide to Managed Services, Part 3: Microsoft Product Shakeup

Big changes, opportunities and challenges lie ahead with Small Business Server, Office 365 and Windows 8.

A Microsoft Partner's Guide to Managed Services, Part 2: 9 Add-On Opportunities for MSPs

Top ways for MSPs to add value and revenues range from standards such as business continuity and security, to newer approaches like mobile-device management and bundled consulting.

A Microsoft Partner's Guide to Managed Services, Part 1: Success in a 'Nested Doll' Environment

There are so many trends providing headwinds, tailwinds and crosswinds to MSPs right now that it's hard to sort them out. Industry experts provide a few baseline concepts from their higher perches to help MSPs find a snug fit in the emerging industrywide puzzle that resembles a Russian nested doll toy.

WPC 2012: Quest Adds Global Partners, Service Providers to Partner Program

Quest Software, one of the largest providers of Microsoft tools, is expanding the Quest Partner Circle (QPC) program to include global partners and service providers.

IBM Woos Former Enemies with Managed Services Play

For years, computing behemoth IBM viewed managed services providers (MSP) as competitors, but that's a thing of the past.

How 3 Microsoft Partners Are Adapting Their Service Models for the Cloud

As SMBs adopt cloud solutions, how can partners continue to provide value-added services to those organizations? Innovative partners are finding ways to "package" services to accompany cloud-based changes in both technology and buyer attitudes.

How Arterian Went from Lifestyle Partner to Growth Partner

With effort, a little prodding and help from peers, Jamison West took a "one-man band" to a 30-person firm. His company, JWCS, acquired two other Seattle companies in the last year and relaunched July 1 as Arterian.

Microsoft To Decrease Prices on Windows Server SPLAs

Microsoft plans to decrease the pricing of its Service Provider License Agreement offerings for Windows Server 2008 R2, starting next year.

Distributors: Thinking Outside the Box

Today's distributors do much more than ship products and track orders -- it's too bad some channel partners don't know it.

Cloud Backup and Recovery

Will the cloud replace tape and local disk as the preferred means of protecting enterprise data? Though this was once unthinkable, cloud storage is starting to gain momentum.