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Carrier IQ and the Unwritten Rule of Privacy

What is Carrier IQ? Do you know yet? Media organizations are jumping all over each other to tell us, but it's basically a rootkit that tracks pretty much everything a user does on a smartphone, in some cases all the way down to individual keystrokes.

AT&T and Sprint have already owned up to using it, and it might even be present in some form on the iconic iPhone. Naturally, people are freaking out about this, fussing over privacy and even suggesting that Carrier IQ might violate federal wiretapping laws.

Here at RCPU, we're shrugging. Really, is this that big of a deal? OK, if it violates federal wiretapping laws, then yeah, it probably is. But what's the real impact on smartphone users? We're guessing that it's minimal. No, really. There are a few reasons why.

First of all, even if Sprint does have records of your text messages and is recording every keystroke you execute, do you really think executives in Kansas City are sitting around in some Bourne-movie-style room full of tracking screens, watching your every move and reading your every message?

If so, get over yourself. Big shots at AT&T, Sprint, Apple, Google or wherever don't have the time or the inclination to do that. They don't own black helicopters for spying purposes; if they own them, they're only for shuttling around their overpaid executives. These companies that use Carrier IQ are using the information they gather to work on demographics, figure out users' habits and do that sort of corporate-research thing. They are not trying to rat you out for being at the bar when you say you're working late.

Besides, what does your cell provider not know about you already? And it's not just cell carriers. Cable companies, Internet providers, banks, random Web sites you subscribe to -- they all ask for a load of information, much of it personal. Sometimes that even includes Social Security numbers, which still seems wrong for some reason. (Actually, isn't it technically illegal?)

The fact is, you're already everywhere. Marketers have your information. Google knows how to serve you ads in the least annoying way possible. You're registered in more databases than Starbucks had locations in 2003. (It's really too bad that joke doesn't work anymore.) Everything you surf is kept in some server record somewhere. Your life is public -- unless you're not reading this because you're off the grid -- and yet nobody from Great Big Corp. has ever tried to steal your identity or reveal where you really go on Friday afternoons when you take your "lunch break."

Do we here at RCPU really like this semi-invasive information gathering? Nah, not really, but we live with it. It's too big a battle to fight. Carrier IQ is just a symptom of a much, much greater condition with regard to privacy: We're choosing not to worry about it.

Besides, you know the old unwritten rule, which is unwritten for a reason: If you want to do something in secret, if you want to cover something up or keep it under wraps, never write it down. Don't type it or keystroke it or scribble it on a cocktail napkin. And don't talk about it on the phone or tape it, for heaven's sake. Keep the conversations personal and private...or just don't have stuff to hide in the first place.

How worried are you about your privacy? Sound off in the comments section below or at lpender@rcpmag.com.

Related:

Posted by Lee Pender on December 01, 2011 at 4:43 PM


Reader Comments

Mon, Dec 5, 2011

Idiots don't have to read all the key strokes. Have you never heard of software that can filter anything out that somebody wants. Of course, Carrier IQ is illegal. The people who approved using Carrier IQ on their systems should be sent to jail for long periods of time.

Mon, Dec 5, 2011 andydis uk

Over here in the uk recently it has emerged that newspapers have been hacking cells for a long time, the result? 1 major newspaper shut down ( news of the world) The editor facing jail time Public outcry as they hacked millie downers phone, leading investigators believing she still could be alive. So ask yourself again, what harm can it do? Morally and in business

Sat, Dec 3, 2011 The Analyst

Well, said, as we WOULD EXPECT from a paid propagandist from one of the biggest thieves and Big Brother companies, Microsoft. The fact that this data isn't even encrypted shows the Corpocracy's utter contempt for our lives and our privacy. And behind the scenes, it is not Big Grifter Corporation's use of the data that is potentially dangerous, it is the high bandwidth channel that runs right to the NSA and the alphabet soup of agencies that are mining this for "Terrists". If this nation spent the money it spends on internal spying and (Non?) lethal forms of croud control on education and welfare, they wouldn't have to worry about Occupy or other disenfranchised groups dragging out the guillotine, which they eventually will. I have a motorized version I have prototyped, actually, with a 75 pound 440 stainless blade with a concave ground edge. Just waiting for the appropriate time for the market release. It will be soon probably. Bullets are much more effective but lack the emotional impact...

Fri, Dec 2, 2011

The big shots at AT&T, etc., don't have to sit and read every text message. They pay idiots like you to write software to do that for them. So they can sell that info to any other corporation (or government agency - and not just the U.S. government). Talk about "identity theft"!

And have you been to a flea market or farmers market or street fair lately? All those encrypted credit card transactions and direct check deposits, with user IDs and passwords, just got sent in plain text over the airwaves to anybody with a nearby scanner.

This doesn't matter? Wake up!

Fri, Dec 2, 2011 Mike

What about a disgruntled Carrier IQ worker, or a hacker grabbing the information. Lee, your observation is myopic at best.

Thu, Dec 1, 2011

Maybe the carriers do not have time to look at everything but I know other acronym organizations that would find the time to look at the info. You are completely missing the point. Maybe you don't care if something is tracking your every move and so such much more. These rootkits should not be installed period and especially without people's knowledge. Think what would happen if Carrier IQ got hacked. Would be we worried then? I really cant belive you took the stand that you did. I do know know any IT pro's that like having rootkits on anything they own. How in the world can you?

Thu, Dec 1, 2011 GOLDSTEIN 1984

You stupid, sad, sorry, corporate apologists. Hello? Room 641A? You know we actually have LAWS against this type of thing. Move along citizen, nothing to see here...

Thu, Dec 1, 2011 John Milwaukee

There was a very revealing video about just this on Gizmodo yesterday, 11/30/11. An Android developer was showing and explaining what is going on. Even encrypted files are going across as plain text. Now that seems to me a very big thing. I'm sure the big shots aren't pouring over these files, but how many under paid lackeys have access. How many hackers are working to get access to this. Online shopping, banking or other personal financial information is out there in plain text. How big a deal is it now?

Thu, Dec 1, 2011

You miss the point. It is a VERY BIG deal as people use thier phones to do more such as online banking. The recievers now have your username and passwords to those sites and may not do an adequate job of protecting that data from being stolen; as we've seen with all the online thefts of user information from onelin retailers, banks, gaming networks...

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