So, you're actually using Windows Mobile 6.5 (Microsoft thanks you for  your fidelity, we're sure), and you want to go ahead and upgrade to Windows  Phone 7. Well, you (probably) can't. 
 
	Posted by Lee Pender on March 01, 20100 comments
          
	
 
            
                
                
 
    
    
	
    
		Talk continues to swirl that it's Microsoft that's trying to get Google  into legal trouble in Europe (fascinating turn  of events) as well as elsewhere.  Hey, if nothing else, it fans the flames of the rivalry. 
 
	Posted by Lee Pender on March 01, 20100 comments
          
	
 
            
                
                
 
    
    
	
    
		Still using Windows 2000? We know you're out there. Actually, a lot of  you probably are still using Windows XP SP2; we here at RCPU are. Well, support  for those products and more is ending soon. 
 
	Posted by Lee Pender on March 01, 20100 comments
          
	
 
            
                
                
 
    
    
	
    
		Sure, there are some problems when it comes to Windows 7 and security,  but it's mostly OK, according to a report from the folks at Sophos. 
 
	Posted  on February 25, 20100 comments
          
	
 
            
                
                
 
    
    
	
    
		Microsoft Office is still the champ, but now there's a real challenger.  Google Apps is making inroads into the one group that has long been Microsoft's  greatest asset: the channel. 
Granted, Google can't hold a candle to Microsoft's 600,000-strong  partner base, but the Web empire says that it has recruited nearly 1,000  resellers for its Google Apps productivity suite.  How does that compare to the number of partners actually working with Microsoft's  online productivity offering? 
Well, the RCPmag.com story linked in the last paragraph says that  Microsoft has more than 5,000 partners selling its most direct competitor to  Google Apps, the Business Productivity Online Suite (BPOS) of Software as a Service applications.  So while Microsoft's channel numbers still dwarf Google's in the online suite  game, the Microsoft-Google partner ratio in that market is closer to 5-1 than  it is 60,000-1. 
  
  While Redmond claims to have more than 1 million seats running BPOS,  Google and its partners have nickel-and-dimed Microsoft Office and BPOS out of  accounts, whittling away a few thousand seats (and sometimes more) here and  there. On the partner side, Google Apps is attracting managed service providers  (MSPs), and active ones at that. Check out these numbers from Jeff Schwartz's  RCPmag.com story, linked above:
  The MSPmentor 100 report for 2010 found that while 68 percent of  MSPs now try to sell hosted Software as a Service (SaaS) offerings to enterprise  customers, 22 percent promote Google Apps as an option.
That 22 percent number is fairly impressive given that Google's channel  program is only a year old. We should pause here to note, though, that we at  RCPU don't see Google Apps overwhelming the  Office franchise any time  soon, if ever. Office is the de facto standard for word processing,  presentations and spreadsheets and is still massively popular for e-mail, as  well. It has swept away competition from Novell, Corel, Lotus, Sun and Oracle. Familiarity  has not bred contempt in the case of Office; if anything, it has kept the  product on top of its market.
  
But  Office -- hosted or on the desktop -- isn't the only serious game in  town anymore. Google Apps really does offer something unique: a hosted model  with simple, easy-to-navigate interfaces and a pleasant lack of complication. Its  dearth of bells and whistles is likely a strong point for many of its users,  not a disadvantage. Plus, now that Google Apps can upload and store any kind of  document, it's a much more flexible system than it was just a few months ago.
The real dilemma for Microsoft partners is whether it's worth trying to  walk the tightrope between Microsoft and Google and sell both suites. Redmond isn't always too  fond of partners that don't show loyalty in situations like this,  but clearly there's some opportunity in working with Google on Apps. We figure  that most Microsoft partners will stick with Microsoft, and maybe wisely so.  But Google Apps looks as though it'll be a thorn in the Office juggernaut's  side for some time to come, and it's building a partner base to do its bidding.
Do you work with Google Apps? Would you? Sound off at [email protected].
 
	Posted by Lee Pender on February 25, 20100 comments
          
	
 
            
                
                
 
    
    
	
    
		If Charles Dickens were writing IT analyst reports in the 21st  century, he might work for Janco Associates. The firm this week outlined the  best of times (Windows 7) and the worst of times (Internet Explorer) in Redmond.  
OK, so maybe that's a little hyperbolic. Led Zeppelin's classic "Good  Times, Bad Times" might be more appropriate.  And it rocks a lot harder than ol' Chuck ever did. We have to stop typing now  so we can play air guitar.
 
	Posted by Lee Pender on February 25, 20100 comments
          
	
 
            
                
                
 
    
    
	
    		Kindle and some Linux stuff are in there, but it looks as though Microsoft  and Amazon will still fight tooth and nail in the cloud. 
 
	Posted by Lee Pender on February 24, 20100 comments
          
	
 
            
                
                
 
    
    
	
    
		Windows 7 is the real thing. It's the true heir to XP's throne and the  next Microsoft operating system just about everybody will end up having. That  much we know.
The challenge for partners, though, is to get their enterprise  customers to move to Windows 7 when so many companies seem content to stick  with XP. Redmond magazine offered advice on  migrating to Windows 7 back in January,  and now Microsoft is releasing tools that will make the migration effort  easier.
If Microsoft had a tag line for the move to Windows 7, it would likely  be "Virtualize It!" This week, Redmond  added a bunch of virtualization applications to its Microsoft Desktop  Optimization Pack 2010.  MDOP is a set of tools geared toward helping enterprise customers migrate to  new software, especially Windows 7. 
The new virtualization apps in MDOP are part of a big push by Microsoft  to get companies to take the plunge into Windows 7 (and Office 2010,  eventually). For partners, Microsoft is not only making the migration pitch  easier with new virtualization apps, it's also offering all sorts of facts and  customer testimonials online. 
So, now is as good a time as any to embrace virtualization in the  Windows migration process and jump on Microsoft's Windows 7 bandwagon. Finally,  there's not only an operating system worth migrating to but also a pretty  robust set of tools that make migration easier. Well done, Microsoft. Partners,  it's all up to you now.
What's your experience with using virtualization to migrate to Windows  7? Share it at [email protected]. 
 
	Posted by Lee Pender on February 24, 20101 comments
          
	
 
            
                
                
 
    
    
	
    
		The big storage company takes on the provider of e-mail and SharePoint  archiving applications. 
 
	Posted by Lee Pender on February 24, 20100 comments
          
	
 
            
                
                
 
    
    
	
    
		Redmond's  server and tools guru sees things looking up, especially in the server market.  He also gives a brief-ish explanation of Azure in an interview with Barron's. 
 
	Posted by Lee Pender on February 24, 20100 comments
          
	
 
            
                
                
 
    
    
	
    
		Bear with us on this entry, if you would. It doesn't really strike at  the heart of what Microsoft partners want or need to know, but it's pretty darn  interesting. We just love a scandalous tale. And it does involve Windows...
Back in August  2008, when the getting was good for Vista bashing,  RCPU reported some shocking -- shocking! -- numbers about the percentage of PCs being downgraded from Vista to XP.  One commenter who identified himself as "Crash" added this bit to  the comments section of that entry:
  This blog means squat. 2000 is still on servers around the globe.  If anyone cares to remember, XP gained no traction against 2000 until after SP2  some three years later. Go find some real news to discuss. This is a red herring  smelling up the place.
As it turns out -- although not necessarily for the  reasons he mentioned -- Crash was right. The blog (well, that entry, anyway) did  mean squat -- or didn't, depending on how you want to use that expression. The 35  percent downgrade number we alluded to in the entry came from an article in Computerworld (the original tech trade publication and a very credible organization), which used  as a source a company called Devil Mountain Software. The Computerworld journalist -- who, by the way, is a fine reporter and  has written many very good articles over the years -- even quoted the company's CTO,  one Mr. Craig Barth. No big deal, right?
Well, cut to February 2010. And cut Craig Barth out of  the story because...he doesn't exist. Thanks to some excellent reporting from  one of ZDNet's inexplicable and terrifying three-headed blogs,  we now know that although Devil Mountain Software does sort of exist, Craig  Barth doesn't. He's really Randall C. Kennedy,  a now-former writer for InfoWorld and  allegedly something of a gigantic con artist. 
  
It appears as though ol' Randy created Craig Barth as something of a pseudonym  years ago and then kind of let the character run from there -- right into a bunch  of news stories, mainly in Computerworld and mostly written by the same guy. The poor, duped reporter -- hey, it could have  happened to any of us -- apologized, and we believe that his apology is entirely  genuine.  In fact, we at RCPU don't really even think it was necessary, as Kennedy -- or  Craig Barth, we suppose -- appears to be the real fraud here.
ZDNet's long, three-headed investigation gets into all  sorts of sins that Kennedy (or somebody at Devil Mountain Software, anyway; it's  hard to know what's real and what's not at this point) seems to have allegedly committed,  including falsifying information about customer implementations. Devil Mountain  was usually pretty rough on Windows and Microsoft with its metrics, and its  numbers made for some intriguing reading. However, it's probably best at this  point just to ignore anything with the name Devil Mountain  or Craig Barth associated with it. Craig Barth isn't a real person, and  whatever Devil Mountain is, it's hardly a credible  organization at this point.
It's easy to point fingers in this case. When we put  together RCPU, we do very little first-hand reporting, mainly because your  editor is also busy putting out a print magazine and doing a bunch of other  stuff. When we do interview somebody, we're careful to mention that the person  spoke directly to RCPU. Other than that, standard procedure for putting this  newsletter together is to sift through RCPmag.com, Redmondmag.com and Google  News for interesting stories, link to them and then comment on them. We're in  the commentary game here, not the news game.
  
  As such, we don't spend a lot of time verifying sources because we don't spend  a lot of time talking to sources. We kind of have to take what we find at face  value -- and, if we're skeptical about something, we let you know. We probably  should have been more skeptical of Devil   Mountain's numbers back  in 2008 given how shocking they were, but we never suspected any fraud there.  We're sorry about that.
However, your editor doesn't really blame this fellow  at Computerworld for what happened in  the Devil Mountain case. Your editor has done  plenty of reporting over the years, and having an exclusive source that seems  to only want to talk to one journalist can be a gushing oil well of information  for the fortunate journalist who's receiving the source's info.
Pretty much every business relationship is based on  trust, and while we journalists (and bloggers) need to be wary of our sources,  we generally -- and this is especially true for the trades, where sources are  usually happy to see their real names in print and pixels -- believe people when they  tell us they are who they are. So, if everything in the Devil Mountain  fiasco that is allegedly true (according to ZDNet, anyway) actually is true,  shame on Randall C. Kennedy. We don't need people in our industry doing what he  allegedly did. And, no, "The devil made me do it," while fairly  clever in this situation, is not an acceptable excuse.
How much does the alleged fraud committed by Devil  Mountain Software make you rethink how much you trust what you read? We'd be  curious to know at [email protected].
 
	Posted by Lee Pender on February 22, 20108 comments
          
	
 
            
                
                
 
    
    
	
    
		It's heating up and getting really nasty between Cisco  and HP, as Cisco said last week that it is cutting ties with its former partner.  We could blather on about this, but Jeff Schwartz has done such a good job of  analyzing the situation in his blog for RCPmag.com that we're just going to  point you to what he has to say. 
 
	Posted by Lee Pender on February 22, 20100 comments