RCP Update

Sign up for our newsletter.

I agree to this site's Privacy Policy.

RCP Tech Library

See our Free Webcasts.

Free White Papers from our Sponsors

  • Avoiding Clicks That Cost Money: Bringing Disaster Recovery and Data Security to Businesses of All Sizes

    According to this report from IDG, smaller businesses are still nervous about cloud-based disaster recovery. This report explains why that’s the case and why it shouldn’t be. Read now!

  • Cloud Backup and Recovery: Small Businesses, Large Adopters

    Small businesses are the largest adopters of cloud-based backup and recovery, according to Aberdeen Group. Why? Find out in this report.

  • The Next Evolution for IT Service Providers: Shifting Focus to Embrace BYOA

    This research report delivers the information you need to remain a trusted IT expert to your clients and drive revenue in today's app-centric world. Read now!

  • IT's Critical Role in the "Bring Your Own Application" Trend

    If properly managed and supported by forward-thinking IT organizations in collaboration with the user community and business stakeholders, BYOA can be a tremendous leverage point. Learn more.

  • The BYOA Opportunity: Building the Business Case for IT Solutions and Service Providers

    Whether service providers are partnering with internal IT teams or acting as a fully outsourced IT resource, they are being called on as strategic advisors to create a sense of order and efficiency out of BYOA. Learn more.

  • How to Deal with a Perfect Storm of Disruption in the Managed Services Business

    MSPs are bracing for more change in the next two years than they’ve seen in the past 15 -- A perfect storm of disruption that include new competitors, converging technologies, and IT everywhere. To get candid insights on the top industry drivers and what you can do to stay on top or ahead of the change curve, download this complimentary report now.

  • Managed or DIY Backup

    Many organizations do what they can to back up their information, but that is only part of the solution. If the information being backed up is not there when they need it, then the backup solution really was not worth all of that time and effort. As someone who your customers trust, show your customers how a managed back up program works. Read on and learn more!

  • Selling Cloud Services to the Right Customers

    With the adoption rate of cloud-based services showing no sign of slowing, MSP’s need to ensure that they continue to generate revenue and create value. How do you move your customers to a cloud-based service without sacrificing revenue? Find out more, and read on!

  • The 7 Keys to MSP Success

    This white paper illustrates how the world's most successful and profitable MSPs deliver consistent, repeatable, scalable services with optimal efficiency—and dominate their market.

  • All the Help Desk You Need

    Help Desk Manager allows MSPs to use customizable ticketing, change and asset management, knowledge base functionality and to meet SLA commitments. Download the Help Desk Manager Application Note for an in-depth look at how Help Desk Manager works.

  • MSP Global Pricing Survey

    A must-read for MSPs who are building advanced or cloud services, this survey highlights best practices for MSP pricing management, with emphasis on the most important IT trends today.

  • Reducing RTOs to Minutes

    Setting realistic and workable recovery time objectives (RTOs) is critical for service providers. Find out in this white paper how service providers can assure their customers that their applications and systems are fully recoverable.

  • A Data Quality Primer: Using Data Quality Tools and Techniques to Improve Business Value

    In this eBook, David Loshin explores the challenge of determining when data values are valid and correct; and how to integrate data cleansing into the environment.

  • Free 30-day Trial of Help Desk Manager

    Help Desk Manager, based on the industry-recognized Web Help Desk from SolarWinds, offers key ticketing & ITIL aligned help desk functionality. Start your free, fully-featured trial today!

  • Focus on Business Continuity Instead of Disaster Recovery

    When designing and implementing Business Continuity (BC) and Disaster Recovery (DR) plans, organizations should focus on preventing the everyday “disasters” – server failures, memory meltdowns, and human error, etc. – that cause costly application downtime.

  • Six Steps to Managing Data Quality with SQL Server Integration Services

    Learn how to deliver clean, consistent data confidently across the enterprise using Microsoft SQL Server Integration Services (SSIS), and discover how to complete missing customer profile information such as email addresses and phone numbers.

  • Recover-Ability Guide: The Legal Industry vs. Technology

    In this new Recover-Ability Guide , StorageCraft® and our partner LogicForce, take you step by step through what you need to know to get started as an MSP to the legal industry. Download the ebook and get started with a brand new opportunity today. Read on!

  • Overcoming the Reasons You Don’t Automate

    MSPs have an uneasy relationship with automation. Some fear it, but successful ones embrace it. Find out why in this white paper.

  • Powering Your Disaster Planning with Remote Power Management

    This paper looks at the causes and real costs of remote equipment lockups, and outlines how organizations can benefit from including remote power managers (IP-addressable PDU) as part of their organization’s IT, communications, and security systems. Learn more.

  • StorageCraft Recover-Ability Solution

    If you’re offering (or planning to offer) your clients disaster recovery as a service (DRaaS) you need to think about more than just backup. You need to find a solution that will actually recover systems and data when the inevitable disaster strikes. In this paper authored by Storage Strategies NOW, analysts explain why you need more than data protection in your disaster recovery offering and how the StorageCraft Recover-Ability solution can help. Read now!

  • Making Disaster Recovery Easy

    Virtualization, image-based backup, and cloud computing can all lead to fast recovery following a disaster. But there’s something else you can do to help you create bullet-proof DR plans for your clients, and it won’t cost you a dime. Read this white paper now to learn more!

  • Business Health, Patient Health: Five Prescriptions to Stop Healthcare Disasters

    In this new ebook “Business Health, Patient Health: Five Prescriptions to Stop Healthcare Disasters,” four managed service providers who specialize in the healthcare industry offer their recommendations for how to provide successful disaster recovery to doctors’ offices, clinics, hospitals, and more. Learn more.

  • Building Value in the Market for Managed Services

    What is driving the MSP business model, and how can companies in the MSP market react to and stay head of those drivers? Find out in this white paper from Info-Tech Indaba.

  • Critical Success Factors for In-House NOC and Help Desk Operations

    In this technical white paper, learn why NOC and Help Desk are the keys to surviving and succeeding in the MSP business, and what companies can do to bolster these areas of their infrastructure.

  • Utilizing Next Generation MSP Automation to Gain a Competitive Advantage in the Managed Service Marketplace

    There’s money to be made in the MSP marketplace but not without the right technology investments. Discover more in this technical white paper.

  • How to Start a Profitable Managed Services Business (in 90 Days or Less)

    It is possible to set up and run a profitable managed services business in a relatively short period of time. Here are five things you need to know to get going.

  • Things Partners Should Know About Windows Server 2012

    With an all-new model of computing, the next version of the Microsoft flagship server OS comes with new editions, licensing, product dependencies, features and partner opportunities. Redmond Channel Partner provides the top things partner should know now.