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  • Embedded Analytics in the Self-Service BI Enterprise White Paper Cover

    Learn why it is imperative to embed modern BI in the application users’ daily work in this report from Gigaom Research. Find out how to reduce the burden on IT or the data science team.

  • NOC + Help Desk Service White Paper Cover

    How does NOC + Help Desk impact your productivity? Are you better to outsource or internalize this capability? What are the six key success factors for a NOC + Help Desk solution that cuts mustard?

  • Analytics Embedded in the Cloud: Let the Insight Rain Down White Paper Cover

    Using a detailed, in-depth cost analysis model validated by actual customer interviews, this Economic Value Validation white paper from ESG demonstrates how IBM FlashSystem is less expensive than equivalent disk-based enterprise storage systems. Learn more.

  • BI forward: A Full View of Your Business White Paper Cover

    This paper explains the advantages of a business intelligence solution that includes predictive analytics. Learn more.

  • Nucleus Research - Technology Value Matrix - Second Half 2014 White Paper Cover

    This 2H-2014 Value Matrix by Nucleus Research evaluates all major BI vendors and their ability to deliver value based on usability, functionality and projects 6-month trends for each vendor to identify best-of-breed capabilities in various dimensions that have evolved in the marketplace.

  • Lease vs. Purchase: How To Choose White Paper Cover

    In this white paper, we will explore the leasing option for technology asset acquisitions and IBM’s particular suitability to this market. Learn more.

  • Securing Applications For a Safer Cloud Environment White Paper Cover

    This white paper explains how an effective application security program can help organizations protect their assets in the cloud. It will also discuss how a secure-by-design approach to application security can help reduce risk across the IT infrastructure, in the cloud and beyond. Read now!

  • Cloud & Hybrid Services as Business Drivers for IT Providers White Paper Cover

    Many clients are moving to the cloud, but are they taking the safest route? Bundling hybrid backup and recovery is a great way to protect their assets, boost AOV and add value to client relationships.

  • Avoiding the Pitfalls when Transitioning into Managed Services White Paper Cover Shot

    Software can help, but there’s more to moving to managed services than just implementing a solution and sitting back. There are a lot of critical choices to be made. Find out in this white paper what they are and how to make them well.

  • Transforming your Business with Tibanna Plus for Managed Service Providers White Paper Cover

    Tibanna Plus is a multi-tenant web portal—powered by System Center Operations Manager—that lets you proactively monitor your client’s network across various systems and applications via the cloud. Save time and money. Learn more.

  • MSP FTM Storage Nurture Offer - Frost & Sullivan - Service Providers White Paper Cover

    This paper examines customer expectations regarding cloud storage, and how your choice of infrastructure impacts your ability to deliver on those expectations. Infrastructure can help differentiate your service and create value for your clients. Read tips on selecting the right storage infrastructure that addresses clients’ evolving and demanding needs. Learn more.

  • Rethinking Cyber-Security in the Age of Relentless Attacks

    A security strategy centered on preventing identified attacks and threats no longer provides adequate protection. New malware tactics emerge at a rate impossible for security professionals to match. Learn how to take a more pragmatic approach to strengthening your security and reduce the potential impact of security breaches.

  • Get Out of Firefighting Mode and Get in Control

    It's a rough start onboarding a new customer. You can easily spend too much time reacting to problems instead of managing the network and infrastructure in a sustainable manner. Fortunately, there is a better way for MSPs to start quickly, one that takes minutes and cuts down the distraction from malware tickets. Download to learn more.

  • 3 Factors to Consider When Choosing a Cloud Partner

    There are few decisions more important than choosing a cloud partner, but a lot of organizations don’t do the due diligence they need to do. In this document, discover the key factors to choosing a cloud partner that will serve your organization’s needs and help you meet your strategic goals.

  • Pillars of Cloudiness: Trends in Cloud Applications

    More than anything else, the cloud requires flexibility and the ability to make changes quickly. Right now, new trends are emerging in the creation and delivery of cloud applications. Find out in this paper what they are and why they matter.

  • Managed Services Pricing Guide

    The Managed Services Pricing Guide details how you can move to a managed service model and add services and products and revenue. Download the 2014 Managed Services Pricing Guide from N-able to get an overview of how N-able has priced and packaged its RMM software.

  • Report Your Way to a Better Customer Relationship

    The ability to quantify and quickly communicate the value of your managed services is critical to retaining customers, and growing and adding value to your business. This white paper highlights how standardized reports with visual, dashboard style graphics can quickly show the value of your IT services.

  • Knight Office Solutions Successfully Shifts to Managed Services with N-able by SolarWinds

    More than 25 years ago, Knight Office Systems started supplying the San Antonio, Texas business community with HP® printers, and have transitioned many of its clients away from break-fix to managed services. N-central is a key part of that continued growth.

  • Essential Guide to Selling Managed Cloud Services

    With the adoption rate of cloud-based services showing no sign of slowing, MSP’s need to ensure they continue to generate revenue and create value. How do you move customers to a cloud-based service without sacrificing revenue? How do you show value when hardware is seemingly out of sight and out of mind?

  • BPM and IoT: The Signal of True Disruption

    The Internet of Things is getting ready to disrupt business, but there is one way to corral it: by using business process management solutions. Find out here how the two merge.

  • Drive Monthly Recurring Revenue with Cloud Backup Services

    Cloud backup and recovery services present a strong growth opportunity for service providers. Download this IDC Spotlight to learn how cloud backup services can enable you to approach new markets – both vertical and geographical, increase customer satisfaction and revenue. Learn more.

  • Powering Your Disaster Planning

    Power contingencies are critical to every disaster plan. This paper provides a framework for developing a successful plan, and cites studies from multiple sources including Frost & Sullivan and US Department of Energy. Read on!

  • Veeam and the End of Windows Server 2003 Support

    Windows Server 2003 End of Support not only means the movement of workloads away from Windows Server 2003, but it also includes the inherent transition AWAY from the 32-bit hardware platform and TO virtualization with Hyper-V. Read on.

  • Don’t Let a Disaster Be Your First Backup Test

    This white paper gives you a glimpse into the importance of testing backups and offers best practices for how and when to test so that when hardware failure, user error, or even a disaster wipes out your systems, you can recover with speed and confidence.

  • Measures of Success in Backup & Recovery

    Download this white paper to learn how you can demonstrate the value by defining two very important performance metrics - Recovery Point Objective (RPO) and Recovery Time Objective (RTO).

  • 5 Big Tips for Running a More Productive IT Services Business

    In this paper, IT services providers share their recommendations on the technology, processes, and ideas you can incorporate into your business today to increase your productivity. Read now!

  • The ROI of Embedded BI

    Learn how organizations achieve ROI with a BI solution embedded in the application users’ daily work. Find out how a proven vendor can reduce costs in budget, time and resources.

  • CPI Solutions and StorageCraft Conquer Cryptolocker

    Learn how CPI Solutions, an MSP based in Southern California, and StorageCraft conquer ransomware like CryptoLocker every time—with no ransom paid. Read more now!

  • Case Study: SilverSky

    To serve an expanding customer base, SilverSky sought a scalable new hosting environment for its email and security offerings. A SoftLayer solution improves the company’s service levels, introduces a more predictable expense model and offers new global business opportunities.

  • Aberdeen Report: Analytics Embedded in the Cloud: Let the Insight Rain Down

    This report explores how cloud-based solution providers, such as managed service providers (MSPs) and independent software vendors (ISVs) are using an embedded approach to analytics in an effort to empower their customers and build a competitive advantage.

  • Aberdeen Report: Move To Mobility Faster Utilizing Managed Service Providers

    Mobility is driving benefits in organizations but the road to becoming a mobile company is not easy. This leaves companies looking to the outside for help, and Managed Service Providers are able to deliver mobility to organizations that lack the necessary skills and resources.

  • Forrester Report: The Total Economic Impact™ Of SoftLayer, An IBM Company – The Partner Business Case for SoftLayer

    This study exposes the revenue opportunities that six MSPs in Americas and EMEA may capture by delivering services through SoftLayer. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact SoftLayer may have on their organizations.

  • StorageCraft Case Study: VDI Space

    Convincing customers to migrate their IT infrastructure to a completely cloud-based solution is a difficult sell, to say the least. So how does VDI Space, a successful cloud consulting firm and StorageCraft® partner, do it? Michael Fraser, CEO and founder of VDI Space, explains how he and his colleagues do it so successfully.

  • Making Disaster Recovery Easy

    Creating solid documentation and using it is something you can do to make sure you have fast, reliable recoveries and it doesn’t cost you a dime.

  • Making IT Disaster Recovery Easy

    This ebook for IT administers shows how creating solid documentation and using it is something you can do to make sure you have fast, reliable recoveries and it doesn’t cost you a dime.

  • Selling Disaster Recovery as a Service

    If you’re not selling disaster recovery as a service (DRaaS), you could be missing out on more revenue and happier clients. In Selling Disaster Recovery as a Service we walk you through DRaaS from start to finish. Learn more.

  • The Ultimate Guide to Selling Cloud Backup

    The cloud backup and recovery market offers MSPs exciting revenue opportunities and a strong foundation for future managed services success. This e-book is ideal for early- or growth-stage MSPs interested in driving more revenue with an effective cloud backup sales strategy, one that benefits your entire managed services sales approach.

  • Why Patch Management Matters

    Download “Why Patch Management Matters” for some great tips on how to get your customers on a regular patch management program. Read now!

  • Everything You Need to Protect Your Growing Business

    Are you ready for a black swan? What does that even mean? Find out in this white paper on Internet security.

  • Better Backup

    Worried about backing up data? This guide explains why you need backup, how to choose the right solution and how to make it painless.

  • Case Study: VanGuard Technologies

    Discover in this case study how VanGuard Technologies increased efficiency and profitability with remote monitoring and management.

  • Case Study: Genusys Group

    Find out in this case study how Genusys Group increased staff efficiency as well as sales while reducing end-customer costs.

  • New Services Driving Mobile Solutions

    Is there a market for solution providers reselling services around the concept of bring your own device (BYOD)? Find out in this white paper.

  • Transitioning to Subscription-Based Business Models

    Solution providers are moving to subscription-based business models in order to stay competitive, but it’s not an easy task. Find out in this white paper how to make the switch.

  • How Do Your BPM Metrics Measure Up?

    Business Process Management is all about metrics, but how can organizations ensure that the metrics their BPM system is producing are correct and reliable? Find out in this technical white paper.

  • eBook: Top 10 Ways to Use Help Desk to Build Your MSP Business

    Download this white paper and learn how a Help Desk can help you build your business. Read now!

  • Overcoming the Six Obstacles to Managed Services

    In this white paper learn insights about obstacles to managed services success and helps you on the road to managed services success. Read more.

  • SherWeb vs. Office 365 Benchmark

    In this whtie paper learn the bottom line on how SherWeb stacks up against Office 365. Read now.

  • Building a Successful Cloud Practice

    Learn how SherWeb helps you achieve your goals using 6 market-proven tactics from the world’s most successful MSPs. Learn more.

  • SherWeb Partner Program Brochure

    See for yourself how SherWeb offers its channel the best margins in the industry. Learn more.

  • The Cloud vs. on-Premise eBook

    Is hosted Exchange right for you? An insider’s guide to weighing the pros and cons of moving Exchange to the cloud.

  • Managed or DIY Backup: Talk to Your Customers about Options

    If you’re a MSP, your customers need to know that managed backup is a much better option than do-it-yourself backup. And you need to tell them. Find out more in this white paper.

  • How to Deal with a Perfect Storm of Disruption in the Managed Services Business

    MSPs are bracing for more change in the next two years than they’ve seen in the past 15 -- A perfect storm of disruption that include new competitors, converging technologies, and IT everywhere. To get candid insights on the top industry drivers and what you can do to stay on top or ahead of the change curve, download this complimentary report now.

  • Managed or DIY Backup

    Many organizations do what they can to back up their information, but that is only part of the solution. If the information being backed up is not there when they need it, then the backup solution really was not worth all of that time and effort. As someone who your customers trust, show your customers how a managed back up program works. Read on and learn more!

  • Selling Cloud Services to the Right Customers

    With the adoption rate of cloud-based services showing no sign of slowing, MSP’s need to ensure that they continue to generate revenue and create value. How do you move your customers to a cloud-based service without sacrificing revenue? Find out more, and read on!

  • The 7 Keys to MSP Success

    This white paper illustrates how the world's most successful and profitable MSPs deliver consistent, repeatable, scalable services with optimal efficiency—and dominate their market.

  • Recover-Ability Guide: The Legal Industry vs. Technology

    In this new Recover-Ability Guide , StorageCraft® and our partner LogicForce, take you step by step through what you need to know to get started as an MSP to the legal industry. Download the ebook and get started with a brand new opportunity today. Read on!

  • StorageCraft Recover-Ability Solution

    If you’re offering (or planning to offer) your clients disaster recovery as a service (DRaaS) you need to think about more than just backup. You need to find a solution that will actually recover systems and data when the inevitable disaster strikes. In this paper authored by Storage Strategies NOW, analysts explain why you need more than data protection in your disaster recovery offering and how the StorageCraft Recover-Ability solution can help. Read now!

  • Making Disaster Recovery Easy

    Virtualization, image-based backup, and cloud computing can all lead to fast recovery following a disaster. But there’s something else you can do to help you create bullet-proof DR plans for your clients, and it won’t cost you a dime. Read this white paper now to learn more!

  • Business Health, Patient Health: Five Prescriptions to Stop Healthcare Disasters

    In this new ebook “Business Health, Patient Health: Five Prescriptions to Stop Healthcare Disasters,” four managed service providers who specialize in the healthcare industry offer their recommendations for how to provide successful disaster recovery to doctors’ offices, clinics, hospitals, and more. Learn more.

  • Things Partners Should Know About Windows Server 2012

    With an all-new model of computing, the next version of the Microsoft flagship server OS comes with new editions, licensing, product dependencies, features and partner opportunities. Redmond Channel Partner provides the top things partner should know now.