Free White Papers from our Sponsors

• Don’t Let Automation Pass You By

  If you’re an MSP and you haven’t looked into automation software as a new avenue for driving revenue and cutting costs, you should. Find out more in this white paper from a noted industry expert. Learn more.

• A Real World Demonstration of NetSocket Cloud Experience Manager for Microsoft Lync

  Microsoft Lync connects people everywhere as part of their everyday productivity experience. When issues in the underlying IP network affect a user’s Lync experience, unified communications (UC) managers need to solve those problems immediately. Learn more.

• MKS Technology Solves the Pain with TigerCloud

  Gain insight into how MKS Technologies provided companies with the tools to solve their IT pain points, effectively manage growth, and bring together the right hardware and applications to meet their business needs with TigerCloud. Read on.

• 5 Reasons Not to Build Your Own: A Better BDR Revenue Model

  This white paper outlines the reasons why an MSP will benefit from partnering with the right BDR vendor vs. attempting to build their own. Learn more and read on.

• Demystify tempdb Performance and Manageability

  Partners need the latest technical knowledge as much as their customers need it and perhaps more so. In this white paper, partners can catch up on managing tempdb to provide maximum performance and reliability.

• Using Remote Monitoring and Management (RMM) for Break-Fix Customers

  MSPs generate a large chunk of revenue from break-fix customers. But break-fix clients can be a fickle source of sales. Is there a way to turn them into a more reliable revenue source? There is in this white paper.

• 7 Steps to Next-Gen IT Managed Services

  As the market for managed services grows, customers expect MSPs to offer increasingly more numerous and complex services. Find out in this white paper how to stay ahead of the services curve.

• Create a Referral Program to Grow Your IT Business

  Referral leads are great, but many companies just aren’t quite sure how to get them or what to do with them. The answer is to start a referral program. Find out how to do that in this white paper.

• Avoiding Disaster Recovery Epic Fails

  Most disaster recovery articles focus on convincing readers that the risk of a business altering disaster is real, and as such, they should buy a set of products to mitigate that risk. This isn’t that article. Instead explore various causes of DR epic fails. Read on.

• Vendor Management Reduce Complexity for Your Clients

  In just about any infrastructure, software tends to build up a bit, as do the vendors who provide it. IT service providers can help their clients with this problem by offering vendor management. Read more

• Avoiding Common Pitfalls of Evaluating and Implementing DCIM Solutions

  While many who invest in Data Center Infrastructure Management(DCIM) software benefit greatly, some do not. Research has revealed a number of pitfalls that end users should avoid when evaluating and implementing DCIM solutions. This white paper describes these common pitfalls and provides practical guidance on how to avoid them. Learn more.

• Managing Mobile Devices: The New MSP Opportunity

  Managing mobile devices might be a problem for IT professionals, but that just makes it an opportunity for MSPs. Find out in this white paper how MSPs can profit from helping customers go mobile.

• 6 Criteria for Small Business Data Protection: Datto Redefines BDR for Small Business

  This white paper reviews both the unique pain points faced by small businesses in regards to data protection, as well as the solution provided by Datto ALTO, the first BDR solution designed specifically for small business with the power of an enterprise BDR. Learn more.

• 6 Keys to Expand Your Revenue Opportunities: BDR Designed for SMBs

  This paper outlines how Datto ALTO can expand an MSPs customer base and revenue growth with a BDR that addresses the unique needs of small business, from features to price. Read this paper to learn the 6 keys to expand your business with untapped small business market. Learn more.

• Accelerating a Profitable Microsoft Cloud Business

  Solution providers today must grapple with both growing their businesses and transitioning customers to the new world of the cloud. Vendor partnerships must enhance this transition and serve as a platform to drive new levels of profitability and provide competitive advantages. Learn more.

• Disaster Recovery Best Practices

  While you might think just because you have a disaster recovery plan in place that your company is fully protected should disaster strike. The reality is, in most cases the amount of data being protected has grown exponentially, leaving the original plan outdated. In this Solution Brief you’ll learn how to put together a sound disaster recovery strategy that will grow with your data.

• Protecting Windows Microsoft Exchange Server

  Growth in data for Microsoft exchange is expanding at a rapid Growth rate. Mailbox sizes are increasing due to multimedia file, documentation collaboration and database Growth. With this growth, mobility and virtualization of applications and data is increasing as well. Read on.

• What Most Backup Vendors Don’t Want You To Know

  There are always a few “secrets” in any industry – and the backup and restore business has its share. Our secrets are widely known within the industry but are less well-known outside of it – for the obvious reason that none of these secrets helps the majority of the vendors in this space. In this white paper, we will reveal these secrets to you.

• 5 Things Every MSP Needs to Know about Mobile as a Managed Service

  How are your clients going to COPE with BYOD? If you don’t know, you need to read this white paper. And if you don’t know what COPE or BYOD means, you really need to read this white paper.

• Best Practices For Disaster Recovery Scenarios

  What happens when backup alone isn't enough? This Disaster Recovery Best Practices brief will describe how to leverage data protection and best practices for disaster recovery scenarios. After reading this brief, you will understand how to protect businesses' most critical data where backups alone simply will not meet the recovery need.

• BlueWave Computing Realizes Million-Dollar Productivity Gains

  How did BlueWave Computing, an Atlanta-based, MSP save $1million in engineering time and costs in 2012? Find out in this informative case study.

• Business Health, Patient Health: Five Prescriptions to Stop Healthcare Disasters

  In this new ebook “Business Health, Patient Health: Five Prescriptions to Stop Healthcare Disasters,” four managed service providers who specialize in the healthcare industry offer their recommendations for how to provide successful disaster recovery to doctors’ offices, clinics, hospitals, and more. Learn more.

• Integrating Cloud Backups into Your MSP Management Platforms

  This white paper explains the benefits of central management for backup and recovery solutions. It presents how you can easily “snap in” and profit from integrating your cloud backup system into your PSA or RMM environment. Learn more.

• CTO Series: SharePoint, SQL, and Exchange Backup in Virtual and Physical Environments

  This paper explores backup, archiving, replication and failover virtualization for Windows environments. Read on.

• Better Data Recovery Yields Happy Clients

  Stephill Associates, a valued Datto Partner, compares their experience using Axcient’s BDR solution and Datto SIRIS. Datto has made life much easier both for Stephill and their clients. Read on.

• 4 Criteria of Intelligent Business Continuity; Beyond Backup and Disaster Recovery

  Just because you have a backup plan, it doesn’t mean your data is safe; let alone easily accessible in case of a technical or natural disaster. The risks of protecting data have become more complex as the technology and market for services has changed. Download this white paper and learn how Datto can help you.

• Sandy Put Disaster Recovery to the Ultimate Test

  Sandy put Datto’s backup and disaster recovery solutions and people to the test. This white paper details how Datto more than passed the test of Sandy. Read on.

• Eliminate the Risks in Data Protection

  Just because you have a backup plan, it doesn’t mean your data is safe; let alone easily accessible in case of a technical or natural disaster. The risks of protecting data have become more complex as the technology and market for services has changed. Learn more.

• Effectively Selling Business Continuity

  In this white paper Datto presents six key takeaways to help MSPs; including, sell the value of business continuity (vs. traditional backup), maximize revenue from improved service, manage TCO to yield additional profit, it’s not beneficial to build your own device, and the benefits of partnering with an award-winning business continuity vendor who is 100% channel-focused. Learn more.

• 7 Essential Benefits of Hybrid Cloud Backup

  In this white paper, you'll learn what exactly the hybrid cloud platform is, how hybrid cloud backup compares to other backup solutions, and seven essential benefits the hybrid cloud backup platform utilizes to accelerate your business. Learn more.

• The Science of Capacity Management: Tips and Tricks for Managed Service Providers

  MSPs leveraging virtualized environments gain the need for effective capacity management more than ever before. Capacity mismanagement can cause performance degradation caused by resource contention or poorly sized VMs, or reduced project ROI, leading to lower profit margins. Learn more.

• Reselling Cloud Services for Fun and Profit

  Is it possible for a managed service provider (MSP) to be both a cloud provider and a cloud customer? Not only is it possible, it can be very profitable. Read this white paper to learn more.

• Cooling Strategies for IT Wiring Closets and Small Rooms

  Cooling for IT wiring closets is rarely planned and typically only implemented after failures or overheating occur. This white paper describes the science and practical application of an improved method for the specification of cooling for wiring closets. Learn more.

• Things Partners Should Know About Windows Server 2012

  With an all-new model of computing, the next version of the Microsoft flagship server OS comes with new editions, licensing, product dependencies, features and partner opportunities. Redmond Channel Partner provides the top things partner should know now.

• Building Value in the Market for Managed Services

  This Info-Tech Indaba white paper provides a research-backed perspective on the market dynamics driving the adoption of the MSP business model, the benefits and challenges that come with MSP capabilities, and how solutions from vendors such as N-able are being utilized by MSPs in the field. Learn more.

• Businesses Are Ready For a New Approach to IT

  With IBM PureSystems, you can consolidate workloads to reduce the total cost of ownership (TCO) for your IT infrastructure. Find out more and read on.

• IBM’s Managed Security Services Hosted Vulnerability Management: Cloud-Based Vulnerability Management and PCI Scan Service

  Learn how PCI Scan Service Detects vulnerabilities throughout your infrastructure by scanning network devices, servers, web applications and databases, helps assess your security posture and provides remediation steps. Read on.

• IBM Tivoli Endpoint Manager Helping Reduce Service Delivery Cost

  IBM Tivoli Endpoint Manager, built on BigFix technology, gives providers of managed services the visibility and control and the multitenant model they need to manage customer endpoints. Learn more.

• Building Value in the Market for Managed Services

  This Info-Tech white paper provides a research-backed perspective on the market dynamics driving the adoption of the MSP business model, the benefits and challenges that come with MSP capabilities, and how solutions from vendors such as N-able are being utilized by MSPs in the field. Read on.

• Earn 50 Intel Flex+ Points

  Earn 50 Intel® Flex+ points when you enroll in the Intel® Technology Provider programand pre-enroll in Go for Gold by November 30, 2012. Learn more.

• Utilizing MSP Automation to Gain a Competitive Advantage

  This white paper is an Independent analysis published on behalf of N-able that uncovers the importance of implementing a powerful automation platform which enables MSP's to economically scale their operations to meet escalating customer demand in a profitable fashion. Learn more.

• Selling Managed Services to your Clients

  In this white paper learn how a break/fix IT service model is both unpredictable and unsustainable for both service providers and their clients. Learn more.