RCP Tech Library

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  • Smart-UPS Lithium-ion short-depth UPS 120V

    Read this paper to find out how APC Smart-UPS with Lithium-ion technology enables IT professionals to lower Total Cost of Ownership (TCO) by minimizing UPS maintenance and offering remote UPS management across distributed environments.

  • MSP’s Guide to Getting Started with Azure

    The profit potential from Data Protection is huge – especially when you integrate offerings with Microsoft Azure. But the public cloud offering, with its hundreds of services and unfamiliar architecture, can be intimidating. This report from Redmond Channel Partner highlights nine ways MSPs can get up and running with Azure.

  • Removing roadblocks for customers’ cloud migrations

    Win larger, more complex projects by addressing large companies’ data center dilemma. With the DCBO program, Arrow will purchase your customers’ legacy servers with upfront cash so they can make the most of their hardware investments.

  • A Complete Guide to Pricing IT Services

    Do you wonder if your IT business is truly profitable or if you should raise your prices? Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. Download eBook Now!

  • The Ultimate Guide to-as-a-Service

    The new Ultimate Guide to As-a-Service can help you take your IT business to the next level. Learn how to introduce new practice areas, like cloud services; create tailored service bundles and set up monthly recurring revenue, and more. Download your free copy of the guide now!

  • The KPIs Top MSPs Rely on for Success & How to Use Them in Your Business

    The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs. See how to use KPIs to build a more sustainable business.

  • Why (And How) to Sell Cloud Services

    More and more applications are making the move from on-premise to cloud-based. It’s up to you to stay ahead of the curve by proactively offering cloud services as a new practice area for your clients. This eBook is your guide to understanding the benefits of cloud and selling cloud services.

  • The Value-Added Resellers Guide to an Effective Pricing Strategy

    Smart pricing based on a sound strategy is fundamental to the success of your business. Even one or two margin points have the potential to substantially impact your bottom line. Get the guide to discover the price management tools offered by ConnectWise Sell to help you maximize profits.

  • A VAR's Guide to Efficient Quoting

    What would it mean if you could save a few hours on quoting and streamline the process for procurement and service delivery? Get the guide to learn the pitfalls of quoting with antiquated, internally developed, or custom quoting tools as well as the benefits of implementing a cloud-based configure-price-quote (CPQ) solution.

  • Digital Dialogue: Best Practices for Securing Your Office

    Read this Digital Dialogue to find out what great security looks like and what you can do to have it with layered security, including two-factor authentication and intrusion prevention systems.

  • The Ultimate Guide to Reselling Microsoft 365 Business

    Looking for a new solution to help your small business clients protect their data and boost your revenue? Consider Microsoft 365 for Business.

  • Evolving Strategies for Handling Today’s Costly Threats

    Sophisticated multi-vector DDoS attacks are rising at an alarming rate. Get the research to understand how to mitigate them.

  • The State of DDoS Weapons in Q1 2019

    Get unique insights into relevant DDoS tools and weapons and their global distribution to help you improve your security posture.

  • How to Transform Your Business to Become a Bionic MSP

    Learn what sets Bionic MSPs apart from their counterparts -- how they respond to today's demands and tomorrow's evolving requirements.

  • Cloud Migration with Microsoft Azure - Overcoming Hurdles and Simplifying Value for Your Customers

    Learn how to make the most of Microsoft Azure opportunities, including taking advantage of C-level cloud-first strategies and planning migrations.

  • SMB Security and Compliance Playbook – Partner Opportunity

    Download our playbook to learn how partnership with SYNNEX and Microsoft 365 Business can make you the security advisor your customers need.

  • MSP Bundling Cookbook: 5 Steps to Double Your Margins with Office 365

    What does it take to be successful at selling Office 365? Here's a 5-step guide for building a competitive bundle to help MSPs make stronger margins.