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As a Cloud Service Provider or Managed Service Provider, utilizing an IT management platform has significant advantages over using a myriad of individual toolsets for different elements of client infrastructure. But you’re faced with the difficult decision of whether to build versus buy. Should you develop / continue to enhance your home-grown platform, or find a vendor who specializes in such an infrastructure management and maintenance? We’ll break down the pros and cons of each path - such as cost, security, and control - so you’ll have the information you need to make an informed decision.