If you're singing the old REM song in your head now, we're sorry, but the noise 
  of Michael Stipe blurting out semi-random words might just help drown out that 
  crashing sound coming from Wall Street.
Before we even get into this (again), 
  here's our obligatory caveat: By the time you read this, the Dow Jones Industrial 
  Average might be back up 500 points, or 700, or 1500, or whatever, and Congress 
  might have passed a package that will save our very mortal souls -- or at 
  least drag the country out of a mess the likes of which we haven't seen in decades. 
  So there you go.
Still, we're writing this about an hour and a half after the Dow lost 
  777 points in another day that had people freaking out all over the globe. 
  Closer to home for partners and Microsoft, the NASDAQ chopped off almost 200 
  points, or almost 10 percent of its overall value. Wow, that sounds bad.
And, of course, it is. And the worst part is that nobody seems to know what 
  to do about it. It's way beyond our purpose here to get into why we're in the 
  mess we're in, and there's plenty of blame to go around. We blame the Cowboys' 
  secondary...wait, that's something else altogether. No, really, there's 
  plenty of blame for this financial mess but not much consensus on a solution, 
  which pretty much sums up everything that's happened in Washington for as long 
  as we'd care to remember. 
We thought -- and, apparently, investors thought -- that Congress would have 
  passed a bailout plan by now (see caveat -- there's a time lag here) that would 
  have, if nothing else, stabilized the financial markets at least for a little 
  while. Microsoft, which is trying to patch 
  the leaks in its financial battleship, was on 
  board with it. And so were a lot of people who are now worried about the 
  end of the world as we know it -- more specifically, the end of credit, the 
  end of any semblance of a housing market, the end of a pretty long era of relative 
  prosperity and the beginning of another Great Depression. The end of the investment 
  bank is already upon us -- in fact, it's old news.
Many have the times been that we've advocated the free market here at RCPU. 
  We've used -- in our own limited way, as nobody here claims to be an economist 
  (although your editor does read The Economist) -- the free-market argument 
  to defend Microsoft in European antitrust matters and to rail against some of 
  the more 
  Communist elements in the open source movement. 
But, in our defense, we said all that stuff in the specific context of Microsoft 
  and the technology industry -- and we stand by it. The crisis we're facing 
  now is bigger than that, brought on by years of bad decisions and, well, unchecked 
  greed from pretty much all corners. It's bigger than all of us -- although 
  it's going to affect all of us in a serious way if it hasn't already. So, we're 
  not here to preach free-market economics and oppose a bailout plan, nor are 
  we here to support a bailout plan -- because, frankly, we don't fully understand 
  what's going on here, and we have no idea what to do.
Unfortunately, that seems to put us in a category with pretty much everybody 
  else in the country, including lawmakers and quite possibly the Treasury secretary 
  and Fed chairman. And that's the scary part. Normally in times like these we 
  turn to people smarter and more experienced than we are, but those folks mostly 
  seem to be either throwing Hail Mary passes or staring at their hands about 
  right now. 
It's kind of like going to the emergency room in extreme pain and having a 
  doctor say, "Well, we can't figure out what's wrong with him, so let's 
  just give him some aspirin and hope he gets better," right as another physician 
  darts in to say that there's nothing wrong with the patient that won't heal 
  over time. Meanwhile, we're hurting over here. 
We'll grant that most of the colossal freak-outs -- the dire predictions 
  of a depression and the prophecies that nobody will ever be able to buy a house 
  again if somebody doesn't do something -- have mostly taken place in the 
  freak-out-fertile fields of Internet message boards and blog commentaries. But, 
  then again, even supposedly level-headed experts don't seem to have any idea 
  of what's going to happen from here. 
We don't like that type of insecurity -- and markets hate it (again, see 
  caveat). We're all subject to the market's moves now, to the state of credit, 
  to the action or inaction of Congress. And the road ahead is foggy at best. 
  It turns out that Michael Stipe might not have written such a prophetic chorus 
  after all. If this is the end of the world as we know it, we certainly do not 
  feel fine. 
How would you fix the current economic crisis? All ideas, from the ridiculous 
  to the chin-scratchingly interesting, will be considered. Send them to [email protected]. 
 
	
Posted by Lee Pender on September 30, 20082 comments
          
	
 
            
                
                
 
    
    
	
    jQuery sounds to us like the nerdiest rap name ever, but apparently the fact 
  that Microsoft is going to 
ship 
  it with Visual Studio signals a further move on Redmond's part toward embracing 
  open source, at least a little bit.
 
	
Posted by Lee Pender on September 30, 20081 comments
          
	
 
            
                
                
 
    
    
	
    Visual Studio and .NET might seem a touch mundane as topics in comparison to 
  the end of Western Civilization and the collapse of the global economy -- but, 
  hey, somebody's bound to be really excited about 
this 
  stuff.
 
	
Posted by Lee Pender on September 30, 20080 comments
          
	
 
            
                
                
 
    
    
	
    Whatever unified communications is, everybody wants a part of it. 
Yesterday, 
  we told you about Oracle cutting into the Notes-Exchange dance, which isn't 
  strictly speaking a unified communications story, really...but it sort of is.
Or, at least, we think it is. After all, messaging, calendaring (we still love 
  the fact that "calendar" is a verb now) and "collaboration" 
  all seem pretty UC-ish to us, even if Oracle's new suite doesn't currently appear 
  to delve quite as much into voice, Web conferencing and other nifty Web-whatever-point-oh 
  functions as offerings from Microsoft and Cisco do. 
It's all about people getting in touch with each other, right? And different 
  ways of doing that, all rolled into one easy-to-manage bundle that's more or 
  less supposed to tell us how to get a hold of any person at any time? The difference 
  between simple collaboration software and swanky "unified communications" 
  seems to be the size of and number of options available in the bundle -- or 
  maybe it's all just marketing speak. And to think that we all once survived 
  with just e-mail, cell phones and instant messaging (actually, most of us still 
  do).
But if Microsoft, Cisco, Google, Oracle (sort of -- it's harder to tell 
  with Oracle) and others have their way, we'll all be tethered to the almighty 
  system all the time, reachable in any location, situation or state of being 
  and ready to share documents or hop on a Web conference at the drop of a hat. 
  And you thought the cell phone was an intrusive concept.
Anyway, this week's UC news -- and we're pretty sure that this is UC, not just 
  collaboration, news -- is that Cisco is all jacked up about its UC suite, which 
  is coming 
  together nicely after a series of acquisitions. We note, though, that at 
  least a few of the press outlets covering this story have tended to refer to 
  Cisco's suite as collaboration 
  software, which we thought was the simpler, Notes-Exchange type stuff, not 
  the more heady UC.
See, this is why this stuff is so confusing. One day, we read that Oracle is 
  set to take on IBM and Microsoft in the Notes-Exchange battle, which seems pretty 
  old-school and established. The next day (literally), Cisco is going after Microsoft 
  in UC -- or maybe collaboration software, which in any case, sounds more whiz-bang 
  and sophisticated than just Notes and Exchange. Oh, and the analysts don't seem 
  to be talking about Oracle or IBM in the same breath as Cisco at all. Although 
  they are talking about Google, without even mentioning what Google really offers 
  or how much market penetration (in any of these markets) it has. Everybody talks 
  about Google. Very few people seem to understand it. 
Surely if we're this confused as to what all this stuff is and what category 
  it's supposed to fall into, at least a few partners must be, too. And customers 
  -- for heaven's sake, what are they buying? An e-mail server or an integrated 
  unified communications platform? Or both, or one thing that's part of another? 
  And what does it all do? And how much will it cost? And they need it...why, 
  exactly, if everything's pretty much working OK as-is? And if they buy one thing 
  from IBM, will the other thing from Cisco work with it? And what is Google doing 
  here again? 
It's up to partners to answer those questions...if they can. We're pretty 
  sure that we can't right now, but we're just hacks. We do find it funny, though -- ironic, 
  maybe -- that markets with names like "collaboration" and "unified 
  communications" are the most muddled in terms of who's offering what and 
  which product or service or platform performs which absolutely necessary, can't-live-without-it 
  function. Crank up Led Zeppelin's early stuff and call it a communication breakdown. 
  At least Zep will drown out the noise coming from these vendors.
Have you got UC figured out? If so, enlighten us at [email protected]. 
  Oh, and we'll get back to running your e-mails next week. We promise. 
 
	
Posted by Lee Pender on September 25, 20080 comments
          
	
 
            
                
                
 
    
    
	
    We've always been amused by the English tendency to identify with soccer clubs 
  by saying, "I'm West Ham" or "I'm Chelsea" or "I'm 
  Stockport County," rather than saying, "I'm a (fill in the club here) 
  fan." It's as if the fan himself or herself is the living embodiment of 
  the club, a personification not just of an organization but of a way of life.
It's with that sense of amusement that we watch Microsoft's "I'm 
  a PC" ads, which strike back at Apple's brilliant and exhaustively 
  documented Mac Guy-PC Guy campaign. The ads are pretty good, really, even if 
  we don't recognize most (any?) of the celebrities in them. In fact, although 
  this isn't saying much, these might be the best Microsoft ads ever. 
Really! They're not wincingly un-cool or painfully nerdy (and we don't mean 
  "cool nerdy," either -- just nerdy). They're pretty clever, well-paced 
  and mildly intriguing -- we wanted to know who would step up and be a PC next 
  -- and they almost manage to pass Microsoft off as a populist and grass-roots 
  organization and not the massive corpomonster that it really is. (To be fair, 
  Apple's a corpomonster, too -- just one with smaller market share in the operating 
  system business.) They're not cool, but they don't need to be -- because Microsoft 
  isn't cool and never has been. Finally somebody got that and went in another 
  direction, successfully. 
Of course, the ads don't make us want to buy Vista, which, we thought, was 
  the point of the campaign. (Or maybe even Redmond has given up the Vista ghost 
  and is priming us for Windows 7.) But if Microsoft just wanted to improve its 
  image and get out from Apple's pop-culture thumb, this new campaign does the 
  trick. 
Of course, we at RCPU are among the only people on the world who are on the 
  fence in the PC-Mac debate (and, yes, your editor is speaking for himself here). 
  We've had both, and both have their drawbacks and advantages. So, you won't 
  be hearing us declare that we're a Mac or a PC any time soon -- which we wouldn't 
  do, anyway, given that we're supposed to be impartial and all that. (We are 
  West Ham, though.)
One more thought about Microsoft's ad strategy: We're not buying the line that 
  the company scrapped the Bill Gates-Jerry Seinfeld spots as a snap decision. 
  We're pretty sure that those ads weren't supposed to run for long and that there 
  weren't supposed to be many of them. In fact, we think that Bill and Jerry's 
  obtuse efforts were just meant to get people talking -- which they did -- and 
  maybe even to provide a lame, confusing setup to the much better "I'm a 
  PC" campaign. After all, the lousy band is always the opening act, right? 
  We're on to you, Redmond. But we're still not a PC. 
 
	
Posted by Lee Pender on September 25, 20080 comments
          
	
 
            
                
                
 
    
    
	
    Oracle doesn't get a lot of virtual ink here at RCPU, but there's no question 
  that Larry Ellison's company is a monster, one of a few dominant firms in the 
  industry along the lines of Microsoft (of course), IBM, Cisco, Google and maybe 
  a couple of others. So, when Oracle does something significant, it matters -- and 
  this week at its OpenWorld show, Oracle did something significant.
Or, at least, it could be significant. The database titan has just stormed 
  into the Notes-Exchange war with what seems at first glance (although we haven't 
  actually seen it) like a nifty new 
  suite of collaboration software. 
That's right -- it's not all about Microsoft and IBM slugging it out for IT 
  departments' e-mail and calendaring applications anymore, with Google offering 
  its Web-based stuff just on the edge of the battle and Cisco making noise about 
  unified communications. Oracle 
  has arrived, seriously this time, with its own collaboration suite aimed 
  at -- but ready to work with -- Outlook and Exchange, as well as Notes.
As the Ovum commentary linked above indicates, there's something of a move 
  toward heterogeneity taking place in IT departments' collaboration strategies -- or, 
  at least, there might be soon. We know that many Microsoft partners have been 
  slugging it out with IBM to try -- successfully, in many cases -- to knock 
  Lotus Notes out of customers' environments. Well, Oracle would love to knock 
  out both Notes and Exchange/Outlook...but it also claims to collaborate 
  with Microsoft's wares as well as those of IBM. 
And that's a big deal. After all, the biggest challenge any enterprise deployment 
  faces is user acceptance, and as anybody who has gone through the Notes-Outlook 
  transition in either direction can attest, it's not easy getting used to a whole 
  new interface for the most important business application we have today -- e-mail. 
  Never mind all the apps built on top of the collaboration platform and all the 
  back-end mess of keeping the thing running. We don't know exactly how Beehive 
  will work with its rivals' wares, but there's talk of back- and front-end integration, 
  and IT managers and users alike would welcome both.
Of course, the real question is whether -- and, by extension, why -- customers 
  would look at Beehive in the first place. Notes and Exchange/Outlook are very 
  mature products with huge market penetration. They've been hammering each other 
  for years, so Oracle had better step in with something pretty darn appealing 
  (easier to use, to administrate, to manage?) with Beehive. 
Will it produce the sticky honey that keeps collaboration systems together 
  and makes users' and IT managers' live sweeter? Or will it simply be a bit player 
  in the ongoing IBM-Microsoft drama? We don't know, but we'll say this -- Larry 
  Ellison rarely does anything halfway, so we have a feeling Beehive will buzz 
  its way into at least a few IT shops. Microsoft partners, take note: You're 
  fighting on (at least) two fronts now.
What's your take on Oracle getting serious about collaboration applications? 
  Will Oracle stake a claim in the IBM-Microsoft war? Tell us at [email protected]. 
 
	
Posted by Lee Pender on September 24, 20081 comments
          
	
 
            
                
                
 
    
    
	
    In case you missed it -- and if you follow this sort of thing -- Microsoft 
  is 
buying 
  back $40 billion of its stock to try to get its stagnant (and sinking) share 
  price moving upward again.
 
	
Posted by Lee Pender on September 24, 20081 comments
          
	
 
            
                
                
 
    
    
	
    It's Software Usage Management (that's a product, not a category) for .NET. 
  Careful, the 
press 
  release opens as a .PDF document. 
 
	
Posted by Lee Pender on September 24, 20080 comments
          
	
 
            
                
                
 
    
    
	
    E-mail 
  risk management, that is. Remember that "Seinfeld" episode where 
  George can't stand reading because every time he reads he hears his own voice, 
  so he buys a book on tape about risk management, and the voice on the tape ends 
  up sounding just like his voice? Yeah, that was a good one. 
 
	
Posted by Lee Pender on September 24, 20080 comments
          
	
 
            
                
                
 
    
    
	
    With apologies to Willie Nelson: Mamas, don't let your babies grow up to be 
  investment bankers (if there is such a thing anymore). Make 'em 
be 
  IT folks instead. 
 
	
Posted by Lee Pender on September 23, 20080 comments