News

Next Dynamics CRM Online Release To Have Revamped Licensing

• By Gladys Rama
• July 08, 2013

The next version of Microsoft's Dynamics CRM Online product will include a new licensing scheme, Microsoft announced Monday.

The online version of Dynamics CRM 2013 is scheduled to become available this fall. It will have three licensing options, and each level will include the ability to access Dynamics CRM via a mobile device at no cost.

The Professional level will cost $65 per user, per month, and will let users access the full capabilities of Dynamics CRM. "We believe most users will find this license best fits their needs," Microsoft said in its announcement.

The next level, Basic, will cost $30 per user, per month. This level is aimed at "sales, service and marketing users who need to manage accounts, contacts, leads, cases and access custom applications as well as for business analysts who require reporting capabilities."

The last level is Essential, and is designed for light Dynamics CRM users. It will cost $15 per user, per month.

Microsoft notes that pricing may vary depending on what other services are added, including extra storage, testing and production instances.

Users will be able to mix and match between the three licensing levels, Microsoft said. Additionally, the licensing schemes for both the online version and on-premises version of Dynamics CRM 2013 will have parity.

"Equivalent offerings between on-premises, online and hosted by partners also make it easier for customers to compare and decide," Microsoft said.

The company also plans to expand its support options beyond Basic and Premier "in the upcoming months."