Tech Talk | What Keeps MSPs Up at Night? Addressing Key Risks and Building Resilience
Date: Tueday, March 18th at 10am PT / 1pm ET
The Managed Service Provider (MSP) landscape is evolving rapidly, with increasing challenges that demand strategic action. From cybersecurity threats and compliance risks to operational inefficiencies and economic pressures, MSPs must navigate a complex and ever-changing environment.
Join veteran technology journalist John K. Waters for an insightful discussion with MSPs who will address the top concerns keeping them up at night and explore proven strategies to mitigate risks and drive growth, including: Gord Hynes, Network Architect at Network Zoo; Janice Mahlmann, the CEO of August eTech; and Jeff Putnam, Owner of PC Wizard.
You will learn:
- How MSPs can defend against ransomware, data breaches, and evolving regulatory requirements.
- How automation, AI, and integrated toolsets can reduce inefficiencies and improve service delivery.
- How to stand out in a competitive market while managing customer expectations and service level agreements (SLAs).
- Best practices for managing software costs, vendor lock-in, and economic downturns.
- Insights into attracting, training, and retaining top IT talent while preventing burnout.
- How MSPs can future proof their operations, improve governance, and adopt risk management frameworks.
- This interactive webinar will feature real-world insights from experienced MSPs, along with practical solutions to help you protect your business, maximize profitability, and maintain a competitive edge.
Don't miss this opportunity to gain expert insights and actionable strategies. Register today!
Register now!
About the presenters:
Editor at Large, Redmondmag.com
As the Editor in Chief in the Converge360 group of 1105 Media, journalist and author John K. Waters manages leading news sites focused on worldwide technology trends, from artificial intelligence to the software development lifecycle.
Gord Hynes, Network Architect at Network Zoo
Janice Mahlmann, the CEO of August eTech
Jeff Putnam, Owner of PC Wizard
Date: March 18, 2025
Time: 10:00 AM PT
Duration: 1 Hour