Dynamic MSP: Adding Business Solutions to Grow Your Practice in 2020

During the session, you'll get actionable insights, frameworks and best practices for considering whether business solutions can help ease some of the margin and competitive pressures hitting MSPs today, for setting up profitable business solutions services and for packaging other services with the business solutions.

Attend the live, hour-long session for a continuing education credit in business planning from Redmond Intelligence, the research unit of Redmond and Redmond Channel Partner magazines. (See below.)

Successful managed service providers (MSPs) must always be on the lookout for the next business opportunity to replace shrinking margins in aging areas of technology.

As you conduct your planning for 2020, join veteran channel business experts Eric Rabinowitz and Erik Frantzen for a fast-paced training session on evaluating a critical opportunity area for MSPs -- business solutions, such as Microsoft Dynamics. Rabinowitz and Frantzen will cover:

  • The pressures on today's MSPs, including competition from shadow vendors, narrowing margins on traditional MSPs services, the maturing of the Office 365 opportunity and others.
  • The increased percentage of IT spending that is coming from sales and marketing departments and ways to use a business solutions practice to get a foot in that door.
  • Strategies and tips for reaching the sometimes different buyers of customer relationship management and other business-oriented solutions.
  • What to expect in terms of revenue streams and profitability in business solutions compared to traditional MSP services.
  • Considerations for integrating business solutions successfully in terms of personnel, partnerships and business considerations.


This is a Group Internet Based program.
CPE Accreditation: Program knowledge level is overview and there is no prerequisite education or advanced preparation required.
CPE Credits: 1
Field of Study: Information Technology

1105 Media is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual course for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org. For additional information regarding administrative policies, please contact [email protected].

Duration: 1 hour

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