9 in 10 New Dynamics CRM Deals Online
    Parts of the Microsoft Dynamics business are tilting  overwhelmingly online.
Microsoft Chief Financial Officer Amy Hood 
discussed the company's progress with its business applications suite during a call with  financial analysts on Wednesday. Overall the Dynamics business grew 17% in  Microsoft's fiscal second quarter, which ran from Oct. 1, 2018 through Dec. 31,  2018.
The real momentum is happening on the online side. Dynamics  365, a comprehensive cloud version of Dynamics that was launched in late 2016,  saw revenue growth of 51% -- triple the rate of the Dynamics business overall.
Hood provided one stunning stat within that Dynamics 365  product set. "This quarter, more than nine out of every 10 new Dynamics  CRM customers chose our cloud offering," Hood said.
Microsoft's CRM product has long been the cloudiest of the  business applications. Dynamics CRM Online was one of Microsoft's first and  most successful software as a service (SaaS) offerings. Within the business  applications segment, customers have been much more open to putting their  customer relationship management solutions in the cloud than they have been  with business critical enterprise resource planning (ERP) applications.
Yet ratios like those that Microsoft is seeing with CRM carry  an inexorable momentum. With more than 90% of new customers choosing the online  version, Microsoft will need to dedicate more and more of its development and  support resources to the cloud version. That provides another argument for  partners with customers wanting to stay on-prem that it will only be harder and  harder to get new features and timely support.
 
	Posted by Scott Bekker on January 31, 2019