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Condusiv Offers Channel Guarantee for VM Acceleration Software

Condusiv Technologies is pretty confident its new virtual machine acceleration software will work.

The software optimization vendor formerly known as Diskeeper Corp. on Monday will announce a performance guarantee promising channel partners a complete refund if their customers don't realize a 25 percent performance improvement in of deployed VMs.

 "We are putting our money where our mouth is," Condusiv CEO Jerry Baldwin said.

The guarantee covers V-locity 4 VM Accelerator, which Condusiv released in December. The tool works with VMware ESX/ESXi and Microsoft Hyper-V and is designed to reduce I/O bottlenecks at the server level in storage area network and network-attached storage environments.

At a high level, the software addresses two core problems, according to Condusiv documentation. A feature called IntelliMemory caches active data in RAM to reduce unnecessary I/O traffic, while another feature, IntelliWrite, prevents Windows from automatically breaking files into pieces that use up I/O bandwidth unnecessarily. Supported virtual machine operating systems include Windows XP SP2 or higher, Windows Vista, Windows 7, Windows 8, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2 and Windows Server 2012.

The performance guarantee comes in at less than half of what Condusiv is claiming as a typical performance gain from the software, giving the Burbank, Calif.-based company some wiggle room. While the 25 percent guarantee represents a solid performance improvement, Condusiv released third-party benchmarks performed by Westborough, Mass.-based openBench Labs in December showing performance gains of better than 50 percent.

The guarantee uses an embedded benchmarking tool called the Benefit Analyzer, which measures before and after throughput. The tool was originally included to give IT customers a way to measure the effectiveness of V-locity and to provide documentation for IT management.

Should the tool show performance gains of less than 25 percent, Condusiv says it will issue a full refund to the customer for all licenses stipulated in the purchase order, even if the product is purchased through a reseller.

Condusiv will also announce Monday that Ingram Micro is adding V-locity 4 to its catalog and offering joint partner incentives in the United States.

Posted by Scott Bekker on February 08, 2013