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Solution Finder: It Needs a Mega-Boost

An effort to connect partners with customers on Microsoft's Web site is gathering a slight head of steam. One instance is Microsoft's Solution Finder, which the company launched in March of 2006.

Solution Finder is a customer-facing directory of partner solutions that appears in many places on the Microsoft Web site. It's also intended as a master directory of partner solutions -- consolidating the many such directories that exist across Microsoft.com.

At the Microsoft Worldwide Partner Conference in Denver, Microsoft channel chief Allison Watson said that the Solution Finder portal is driving about 10,000 contacts per month between customers and partners.

That figure is up from about 1,400 leads per month reported last September. That's good momentum, but Microsoft still has a long way to go. The company hopes to eventually generate one million customer leads per month through the tool.

Posted by Scott Bekker on July 11, 2007


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