Here we go again with this ridiculous tablet thing. Talk about a  tempest in a teapot -- rumors and reports are swirling about a product that we  predict nobody's going to want, anyway. But if you really want to know what's  going on, there's some info here.  
Oh, by the way, if we're wrong about our prediction and tablets take off like PCs  in the '80s, we'll just do what the analysts do and hope that you forget that  we ever said anything about tablets at all (which you probably will).
 
	Posted by Lee Pender on October 01, 20091 comments
          
	
 
            
                
                
 
    
    
	
    
		OK, so maybe we judged a book by its cover, or, more appropriately, by  past works by the same author. Earlier this week, we ripped a bit on Microsoft  Security Essentials, Redmond's new (and free) anti-virus effort, comparing it to  sugary cereals that were always "part of this complete breakfast" in  their old TV ads. 
Evidently, though, early returns suggest that Security Essentials is  actually pretty good and might have some impact on the anti-virus market after all.  We note, of course, that these returns are very early, given that Microsoft  just released the new product on Tuesday. But given that we expected a flood of  articles this week about how woefully short the product falls in terms of  providing protection, we're honestly a bit surprised...and humbled. 
By the way, if the early reviews are accurate, we don't consider that  to be particularly good news for partners. Sure, it's great that Microsoft  might be able to finally provide security for its applications, but we're sure  that the many Microsoft channel players who also partner with Symantec, McAfee  or Trend Micro won't want to lose whatever revenue they're making from those  vendors' products to a free offering from Microsoft. (Granted, AV is really  mostly a consumer play, but some enterprise partners must be skimming something  from it.)
After all, a patchy (sorry) record on security hasn't stopped  Microsoft from dominating the software market, so it's not as though partners  can really talk up Security Essentials as a deal-clincher for customers. On the  other hand, the many users (and partners) who have long clamored for Microsoft  to be responsible and secure its own products for free will surely be at least  somewhat satisfied if Security Essentials lives up to its early reviews. And  that could be positive for Microsoft and its partners in general, especially as  rivals such as Linux, Apple and even Google continue to hit Microsoft on  security issues.
Besides, Symantec, McAfee and friends are into much more than just  anti-virus these days, so, while a successful Microsoft AV effort could give  other AV vendors fits, it's not likely to put them out of business. And we  figure it'll be a while before consumers or enterprise folks turn their  security completely over to Microsoft. A long while.
For now, however, we'll give a preliminary tip of the cap to Microsoft  and Security Essentials, which looks closer to being Total than to being Cocoa  Puffs, cereally speaking.
We've had some good comments on Security Essentials on the blog site.  Add to them there or send your thoughts to [email protected].
 
	Posted by Lee Pender on October 01, 20090 comments
          
	
 
            
                
                
 
    
    
	
    		There's no way we're not going to start this entry with Jack Webb, so  cue the biting monotone of Sgt. Joe Friday and that iconic opening theme:  "This is the city, Los Angeles, California. Every 60 seconds, a crime is  committed in Los Angeles..." 
And apparently, every couple of decades or so (we're not sure how  often, actually), L.A. does an IT refresh. That time has come again. City Hall in  the City of Angels  is looking to boot an old e-mail system and upgrade to something more modern  than what Joe Friday might have used very, very late in his career. (Or maybe  not, given that Jack Webb left us in 1982. But we're trying to stick with the  theme here.)
The decision has come down to a choice between two contenders:  Microsoft Office and Google Apps (not present: Lotus Notes).  From what we can tell, this isn't just a Microsoft-Google battle. This is an  on-site vs. cloud computing showdown. This is old-school, reliable Office vs.  cheaper, intriguing but still somewhat enigmatic Google Apps.
That, we say, is bad news for Microsoft. From what we can tell,  Microsoft isn't really talking much about its own cloud offerings surrounding  Office and productivity applications. Instead, it's taking a decidedly  old-fogey tack and attacking the very notion of cloud computing (again, as far  as we can tell) along with Google's ability to reliably store data and make it  accessible. 
No, no, no, no, no. Now is not the time, Microsoft, to look like the heavy.  You might win the Battle of Los Angeles with this tack (although things don't  seem to be headed Redmond's  way at this point), but you'll do terrible damage to yourself and your partners  in the War of Computing Models. Sure, attack Google. That's fair enough. But  don't attack cloud computing -- it's here to stay, and you're going to want to be  a player in it, as well. Remember the whole reason for hiring Ray Ozzie?  Remember Azure?
Tout a hybrid system (Software + Services, anyone?), or talk about how  you might be able to move some functions into the cloud at some point -- if not  immediately, given that there are already lots of Exchange hosting partners -- but  don't bash the idea of the cloud quite as much as you seem to be doing now. You're  going to want to sell it one of these days -- soon, maybe even immediately.
Besides, unless the L.A. Times reporter who wrote the linked story is just showing massive Google bias (and we  don't have a reason to believe that to be the case), Google's talking  advantages and cost savings while you're talking negatives and potential  pitfalls. Negative campaigning is no way to win these days. 
Times are bad enough as it is without Microsoft executives reminding us  that they could get worse and bashing a model that, at the very least, offers a  (probably) cash-strapped city in a cash-strapped state drastically cheaper  start-up cost than the on-premises platform offers. (Oh, and who was saying  this week that IT budgets will be down for a while? That's right: Steve Ballmer.)    
Microsoft, you're better than this. You know better than this. If you're  not doing so already, integrate some cloud talk into your proposal. Talk up the  benefits of old models and the promise of new ones. Get some partners involved.  (Google got one mentioned in the Times.)  Right now, Microsoft, you're looking about as up-to-date as Jack Webb's Joe  Friday. And while we love Joe Friday, we wouldn't want to buy an e-mail  platform from him.
How well do you think Microsoft is handling cloud computing? How much  of a factor is cloud computing for your business? Tell all at [email protected].
 
	Posted by Lee Pender on September 30, 20090 comments
          
	
 
            
                
                
 
    
    
	
    
		Steve Ballmer -- or, quite possibly, somebody who writes e-mails for Steve  Ballmer -- sent a message this week that went on a bit about the new economy and  so forth and how Microsoft's products will fit into it. Then, at the end,  Ballmer got to the interesting stuff: companies that have adopted Windows 7. 
The names are not insignificant, with Ford and Continental Airlines  among the charter customers.  In fact, here is exactly what Ballmer said in his "executive e-mail"  to subscribers (which we at RCPU received because we're plugged into the scene  in Redmond, of  course):
  "At Intel, for  example, Windows 7 is providing improved performance, greater application  responsiveness, and a better platform for mobile workers. Ford is taking  advantage of Exchange 2010 and Windows 7 to streamline communications, improve  decision making, and boost productivity. Continental Airlines expects to save  more than $1.5 million annually in hardware, software, and operational costs  through the server virtualization capabilities of Windows Server 2008 R2  Hyper-V technology.
  "At Convergent  Computing, an information technology consulting firm based in California, Windows Server 2008 R2 and  Windows 7 will eliminate the $40,000 in annual spending that was needed to  maintain a virtual private network for the company's 55 employees. In addition,  employees can now access the company's corporate network instantly and download  files 30 to 40 percent faster than before. 
  "Another example is  Baker Tilly, a London  financial services firm with more than 2,000 employees and a network of  partners in 110 countries. One of the first businesses to deploy Windows 7 on a  company-wide basis, Baker Tilly expects to save about $160 per PC by reducing  deployment, management, and energy costs. And because Windows 7 improves  productivity, it offers the potential to increase billable time for mobile  workers at a rate of nearly $600 per PC. This could return the equivalent of  one-half of one percent of the company's current gross annual revenue to the  bottom line.
  "Businesses aren't  alone in their struggle to respond to the new normal. Governments must figure  out how to deliver more services on budgets that are sharply constrained by  falling revenue. As part of its response, the city of Miami deployed Windows 7 and expects that it  will save nearly $400,000 a year in reduced security, management, and energy  costs."
Miami officials noted that the  money saved will keep the city's citizens stocked with thong bikinis and  automatic weapons. Just kidding. We think.
 
	Posted by Lee Pender on September 30, 20090 comments
          
	
 
            
                
                
 
    
    
	
    
		For some reason, despite  the fact that soccer teams around the world have been putting ads on their  shirts for years,  we here in the U.S.  freak out when sports teams start talking about renting out space on their  jerseys.
So it made news this week  when Microsoft and the (thus far woeful) Seattle Seahawks agreed to slap a Bing  ad on the Seahawks' practice jerseys (yes, the practice shirts, not whatever  this was supposed to be),  and then trotted out a bunch of hilarious "synergy" quotes about the  deal. 
Bing and the Seahawks -- they  certainly make a...team. We guess.   
 
	Posted by Lee Pender on September 30, 20090 comments
          
	
 
            
                
                
 
    
    
	
    
		Duty calls this week from the mother ship (Redmond magazine), so we're going to have to keep RCPU short and, hopefully, fairly  sweet. 
Anyway, after the fairly unmitigated disaster that was Windows Live  OneCare, Microsoft is apparently back in the anti-virus game this week -- today,  even, with the release of Security Essentials.  We loved this quote from this Stuff.co.nz story:
  "Windows business group manager Ben Green says the software alone  will not protect against all web threats, but when used with a secure web  browser such as Internet Explorer 8 and a fully updated Windows operating  system will provide a total security solution."
That reminds us of the old TV ads for sugary cereals. The bowl of  cereal was always "part of this complete breakfast," with the  complete breakfast usually including bacon (we're going back a ways here),  eggs, toast, orange juice and some sort of fruit. In other words, it was kind  of incidental as to whether the growing kid ate the cereal or not. 
Security, however, is not incidental, nor is it something users can  afford to scrimp on or experiment with. Given Microsoft's record (or lack  thereof) of releasing quality anti-virus wares, we're not quite ready to scarf  down Microsoft's free bowl of sugary Security Essentials, and we figure that  most partners and users won't be, either.
What's more disturbing here, of course, is that Microsoft seems once  again to be trying to undercut some of its most important partners and dominate  yet another market. In this case, though, Symantec, McAfee and friends aren't  likely to be too worried about Redmond's  play -- for now. Still, it's not the nicest gesture Microsoft ever made to its  third-party partners, but then Microsoft didn't get where it is today by being  nice. 
What's your take on Security Essentials? Will you use it? Sound off at [email protected].
 
	Posted by Lee Pender on September 29, 20094 comments
          
	
 
            
                
                
 
    
    
	
    
		Few people can make news by stating the obvious, but Steve Ballmer is  one of those people who can. Ballmer apparently said at a press-less Venture  Capital Summit that Microsoft "screwed up" with Windows Mobile.  Oh, really? Thanks for letting us know, Steve.
Ballmer has said a bunch of other stuff, as well, in recent interviews.  One of the more extensive ones is here. 
 
	Posted by Lee Pender on September 29, 20090 comments
          
	
 
            
                
                
 
    
    
	
    
		The firm once known as "the document company," with a brand  as strong in the copier game as that of Kleenex or Google is in tissues or Web  search, is trying to branch out of paper and into managing datacenters. Xerox  this week bought Affiliated Computer Services for the not-small price tag of  more than $6 billion.  Will datacenters someday be known as Xerox centers? Stay tuned.
 
	Posted by Lee Pender on September 29, 20090 comments
          
	
 
            
                
                
 
    
    
	
    
		We keep hearing that the recession is over, and yet, for many companies  and individuals, it sure doesn't feel as though it's over. Rising markets and  positive comments from leaders aside, there are still a lot of firms struggling  with declining revenues and a lot of folks looking for jobs.
There is some evidence, though, that things are looking up in the  channel. If the big distributors are bellwethers for channel players of all  sizes, then the financial picture for partners really is improving -- or should be  soon.
Synnex, not exactly the biggest of distributors but still a player,  clocked in this week with a very good fiscal third quarter that beat analysts'  expectations.  The company's year-over-year quarterly revenues dipped but only slightly (by  about 2 percent), and that passes for good news these days. Profits actually  rose year-over-year in Q3, and that's just plain good news.
Analyst are making positive noises about Tech Data, too, which suffered  a revenue shortfall in its Q2 but obliterated analysts' expectations with its  earnings report back in August. Tech Data folks themselves say that they see the market  stabilizing somewhat in the Americas,  and Wall Street types are looking for a better-than-expected Q3 from the  distribution giant.
Of course, a couple of mostly positive -- or, at least, not  negative -- quarterly earnings reports from a couple of channel companies doesn't  mean that happy days are here again. (Happy days like the ones we all knew for  the better part of the last 20 years or so seem unlikely to return.) But these  upbeat reports could mean that, along with Wall Street (we hope), financials in  the channel have hit bottom and are bouncing up again.  
Or, we could be setting ourselves up for another bubble and more  disappointment and pain. But this recovery -- if we're actually in one -- seems to  have a slow-and-steady feel, not the rocket-fueled feel of a boom. Then again,  we at RCPU remain largely pessimistic about the long-term prospects for the  economy as a whole. But, hey, we don't claim to be experts (although we seem to  remember some "experts" being the folks who got us into such trouble  in the first place). 
We digress. For the time being, good news for distributors seems  like -- and really should be -- good news for the channel as a whole. Let's hope it  is. To quote (directly, we think) Canadian soft-rock legend Anne Murray,  we sure could use a little good news today. 
How's your financial picture looking? What do you think the prospects  are for your business and for the economy? Send your thoughts to [email protected].
 
	Posted by Lee Pender on September 24, 20090 comments
          
	
 
            
                
                
 
    
    
	
    
		We've gone on and on in this space about how Microsoft should focus on  core technologies and let some of the fringe stuff that's making the company  bloated and inefficient go. Well, Microsoft said this week that both Windows  Live and Windows Mobile are unprofitable. 
Yes, that's right. Unprofitable, as in not taking away from the bottom  line. Now, Windows Live, as confusing as it is as a brand, seems pretty  essential to Microsoft in the coming cloud computing fight against Google and  others. But really, what is the point of Windows Mobile? Does Microsoft  absolutely have to be in this space? Microsoft can still sell apps for mobile  devices even if they don't run on Windows Mobile, right? Live might be do or  die, but Mobile?  We're not so sure. 
Well, none of this talk really matters because Microsoft is very much  pushing ahead with its Windows Mobile plans. The company says that there will  be 30 Windows Mobile 6.5 devices out this year.  Whether they'll help turn a profit for Microsoft is anybody's guess.
 
	Posted by Lee Pender on September 24, 20091 comments
          
	
 
            
                
                
 
    
    
	
    
		Intel has had its eyes on the software market for a while, and it took  another step toward becoming a real software vendor this week with the  introduction of a new version of its Moblin operating system. 
Linux-based Moblin could end up all over the place, from smartphones  to netbooks. So, that's more competition (potentially) for Windows -- this time  from the company that helped build the Microsoft empire (while also building  its own). 
 
	Posted by Lee Pender on September 24, 20090 comments
          
	
 
            
                
                
 
    
    
	
    
		Two things today: Usually, as the days lose daylight and the summer  slips into fall, the news cycle starts turning again in a serious way. We haven't  noticed that to be the case so much this year, perhaps because much of the  technology world is anticipating the release of Windows 7 (even though there's  probably nothing about it we don't know). The bigger vendors have been  relatively quiet so far this fall.
That was the first thing. Here's the second: Here at RCPU, we're  technology generalists, meaning that we fit the old expression, to some extent,  about being jacks of all trades and masters of none. It's worth mentioning,  however, that we've mastered some areas of technology over the years more than  we've mastered others. Your editor has a penchant for ERP, cloud computing, security  and a few other categories. But there are times when we'll admit to our lack of  expertise, and this is one of them.
Citrix this  week finally made generally available a product that's been in the hands of  lots of users for months, Citrix NetScaler VPX. It is, according to the company, "the industry's  only leading application delivery and load balancing solution that is available  as a virtual appliance. So, there you go.
We're not above admitting at this point that our expertise in such a  product category is pretty limited, so we're not going to spend a lot of time  critiquing this offering or discussing the importance of it. But it does sound  important (especially at a relatively slow time for news), and Sunil Potti,  vice president at Citrix Systems, spent some time on the phone with RCPU yesterday  going over some usage scenarios that the company does a better job of  explaining than we could. So, courtesy of Citrix's PR folks, here they are,  from the company's press release:
  "Making  Shared Services Work in Cloud and Enterprise  Datacenters 
    NetScaler VPX  enables next generation multi-tenancy architectures bringing  application-specific and tenant-specific acceleration, security and traffic  management close to the application in a flexible software tier, complementing  NetScaler MPX hardware appliances at the data center edge that are handling  large-scale services common to all tenants.
    
    On-demand  Load Balancing and Application Delivery 
    For the first  time, industry-leading application delivery and load balancing can be  provisioned as an on-demand service by cloud and hosting providers seeking to  enhance the elasticity and profitability of their offerings. Datacenter  architectures are freed from the inherent rigidity of appliance-only solutions. 
  Moving  NetScaler Upstream in the Application Lifecycle 
  NetScaler VPX makes critical application optimization, security and  management technology capabilities readily accessible to development teams so  that application delivery can be baked into the application. Additionally, it  addresses thorny configuration support and change management issues by allowing  evaluation of application delivery policies in test and stage environments,  before promoting into production environments."
What's really interesting to us is that this product comes with its own  little partner program, dubbed the Citrix Ready Open Networking Program. The  program is open to all sorts of partners, from solution providers and hosting  partners to ISVs and platform partners. Oracle is the big apps partner for the  moment, and conspicuously missing from the list of players in the Open  Networking Programis Microsoft, generally a big buddy of Citrix.  
But Potti said  that Citrix should be able to snare Microsoft some time within the next few  months, thereby forming an alliance that will allow the two virtualization  chums to "promote Hyper-V against VMware with a value-added services  stack," in Potti's words. 
Now, that we  get. And, for Microsoft partners -- especially those who have bought into the  company's virtualization vision -- any development that helps combat VMware is a  positive one. So, maybe we understand all we need to know about this product  after all. 
Have any  comments on Citrix, NetScaler VPX (maybe you've used it and can shed some light  on it for us), Microsoft, VMware, virtualization or anything else? Send them  to [email protected]. 
 
	Posted by Lee Pender on September 23, 20090 comments