Windows Becoming a Pain for Linux

You know all those predictions about how Linux was going to dominate the server market on the way to crushing Windows altogether? Forget about them. Windows is still the king, and it's actually taking territory from Linux in the open source operating system's backyard: the server market.

Posted by Lee Pender on August 29, 20070 comments


Open XML Gaining Favor With Standards Body

For those of you who are into this sort of thing, apparently Microsoft's Office Open XML standard, which seems to fluctuate somewhere between "American Idol"-level popularity and Michael Vick-level unpopularity, is moving back toward the "American Idol" side of the metaphor with the ISO standards organization. (By the way, your editor has never actually watched "American Idol," but he understands that it has quite a following.)

Posted by Lee Pender on August 28, 20070 comments


PerformancePoint Coming in September

One of Microsoft's key business intelligence components is due very, very soon...much sooner, in fact, than the next version of SQL server -- a fact that somehow becomes a point of faux-controversy in a news story written at a slow time of year.

Posted by Lee Pender on August 23, 20071 comments


Readers on Office 2007 and XenSource

Hey, it's August, and as we've said recently in this space, there's not a heck of a lot going on. Since many of you are probably on vacation anyway, and not even reading this, we're going to let the good folks who've taken the time to write in do our work for us.

We'll commence with a couple of comments about Office 2007, which is now under slightly (very slightly) more competitive pressure from Google. Office lovers, turn away -- you might not like what you're about to read, but we're just running what we've received. If you like Office 2007 (and we're quite sure that many of you do), let us know.

Gordon starts us off with a mini-rant not unlike what we've heard from other readers:

"Office 2007 needs a button to MAKE IT THE SAME as 2003. I have voice control macros that work with Office 2xxx and, for no apparent benefit, Microsoft moved everything and broke all my macros."

Well, Gordon, we know how you feel. Office 2007 has fairly well baffled us too, in the opportunities we've had to use it thus far. Maybe we're all just too resistant to change...or maybe Microsoft outsmarted itself -- and its users -- this time with its "ribbon" interface.

Still, despite its unfamiliar look, Office 2007 is capable of some seriously cool stuff for business users, especially tie-ins to back-end systems that Office 2003 couldn't really handle as well. It's kind of like getting a great new electronic device and finding that the only instructions on how to use it are in Japanese, though.

For his part, Kevin sends a friendly e-mail to say that Office isn't so dominant where he is:

"All of our workstations are running OpenOffice.org. No major issues at all -- we are very pleased. We have a handful of MS Office workstations for the rare macro-filled document that OO.org can't handle, but with each point release it becomes much more rare that we need any MS Office workstations at all. (Novell seems to be helping most on this -- especially with Calc [Excel] macros. The Novell OO.org edition is being tested here now -- interface and functionality are even better, and it falls under our existing support contract. It really is good!)

"Besides standard desktop users, though, even our Microsoft ERP database developers have come to love it. What was hidden in Office and required an API kit ($$$) and/or multiple calls to Microsoft for integration solutions (ERP to Office) in the past is now completely free and open. Our programmers can SEE everything they need to get the job done. What took two months in the past now takes two days (not kidding)! For our hardcore, MS-loving developers to love the solution, OpenOffice.org/StarOffice must be doing something right.

"Successful run here for years now without MS Office -- we aren't going back. With what we've saved in license and subscription fees alone, management wouldn't let us go back even if we wanted to!"

OK, so maybe those back-end tie-in capabilities in Office 2007 aren't such a big deal after all, if Kevin is right (and we have no reason to think that he isn't) about the ease of integrating ERP with OpenOffice.org. Still, we suspect that Office 2007 will eventually reign as king of the productivity suites despite its somewhat wonky interface. We tend to be creatures of habit, after all -- and if Microsoft has its way (and it usually does), Office 2007 will eventually become a habit. Not that we're disparaging OpenOffice.org, mind you -- it sounds like an intriguing alternative.

Moving on to Citrix's purchase of XenSource and Microsoft's possible role as spoiler, John is ready to sit back and be entertained:

"That would be a great contest if MS put in a bid and then IBM got in on the action. I can see it now: MS vs. IBM II: The Virtual Showdown.

"In the end, I would also see Citrix being more of a Microsoft target than an open source virtualizer. But remember: Citrix was started by a group of ex-Redmondites who worked on NT 4.0 terminal services, so I don't think they would like being under the Redmond umbrella again."

Good point, John. But that is one big, wealthy umbrella.

Thanks to all who took the time to write, and, as for the rest of you, please keep sending your thoughts about whatever to [email protected].

Posted by Lee Pender on August 23, 20070 comments


Skype Backs Off of Patch Tuesday Excuse

In a line that sounds as though somebody spoke it during a Congressional testimony after a two-minute whispering session with a lawyer, Skype now contends that Microsoft patches were a "catalyst" for and not a "root cause of" its recent outage. Oh, that's much clearer now, thanks. What's next, a non-denial denial?

Posted by Lee Pender on August 23, 20070 comments


XenSource: Is That Microsoft's Music?

It has, we'll freely admit, been a long, long, long time since we've watched what's known as "professional wrestling." And by long time, we mean at least a couple of decades, probably longer, reaching back to our much younger days. (Seriously, we're talking King Kong Bundy, Gentleman Chris Adams, Iceman King Parsons here -- the old Dallas Sportatorium crowd.)

And even in those days, we didn't watch much wrestling. But we do remember some of the theatrical tricks the wrestlers used to (and presumably still do) use. One of our favorites was when one guy was getting roughed up pretty good, and it looked as though his fate was sealed...when suddenly, out of nowhere, his buddy would arrive accompanied by a signature tune blasted over the loudspeakers, and the announcer, with an impassioned sense of faux-bewilderedness, would shout (for example), "Is that Kerry Von Erich's music?" Of course, a total melee would ensue, much to the delight of a crowd thirsty for scripted violence.

And so we have XenSource, of budding virtualization fame, which was gobbled up just last week by Citrix. Presumably, then, the two companies will want to get on with the task of corporate and technological integration, wrapping up all the regulatory paperwork and meshing executive teams, hashing out corporate branding and...wait! Hang on! Is that Microsoft's music?

Citrix might not have XenSource pinned to the mat just yet. (And, yes, we're aware that Citrix is a longtime Microsoft partner and not a rival, meaning that our little metaphor kind of falls apart right here -- but hey, it was fun, wasn't it?) Some analysts are starting to make noise about Microsoft slipping in to double Citrix's already extremely generous offer and throw a billion dollars at XenSource...which could, they say, bring IBM into the mix in turn. We can see the chairs flying now!

Or not. Back in the real world, a Microsoft acquisition of old buddy Citrix still seems like a more likely scenario than Microsoft snatching XenSource from Citrix's hands -- although a Citrix purchase would require a much bigger financial outlay from Redmond and very well might end up being the company's biggest single buyout of all time if it were to happen. Still, a cool billion for XenSource seems like a very high price for anybody to pay. It's worth keeping an ear out for Microsoft's music, though. It wouldn't surprise us to hear it somewhere in the virtualization market soon.

If Microsoft were a wrestler, what would its name and music be? Oh, and what's your take on Citrix, XenSource and Microsoft's virtualization efforts? Let me know at [email protected].

Posted by Lee Pender on August 22, 20073 comments


Gartner: Home Networks Still in 'Trough of Disillusionment'

OK, we'll admit that this isn't the most important story of all time from a partner perspective, but we're throwing it in because 1) It's August, and news is slow; 2) It's pretty interesting; and 3) We love the fact that the analysts at Gartner actually use, presumably with a straight face, terms such as "trough of disillusionment."

Anyway, Garter says, probably quite correctly this time, that home networking stuff is just way too hard for the average consumer to use.

Posted by Lee Pender on August 22, 20070 comments


Microsoft To Release (Cisco-Friendly) Communications Products in October

Following yesterday's mutual-appreciation session between the CEOs of Microsoft and Cisco, Redmond revealed that it will make a slew of unified communications tools, including Office Communications Server, available in October. Presumably all of these products will live in perfect harmony with Cisco's competitive-slash-complementary offerings.

Posted by Lee Pender on August 22, 20070 comments


Turner: Xbox Won't Be Profitable for a While Yet

One of Microsoft's more high-profile but (thus far, anyway) less successful attempts to be cool, the Xbox video-game console, still isn't turning a profit...and probably won't for a while, Redmond honcho Kevin Turner revealed this week.

Posted by Lee Pender on August 21, 20070 comments


Skype: Patch Tuesday Knocked Us Out

From the "unintended consequences" file: Popular Internet telephony provider Skype says that a massive number of restarts following Microsoft's Patch Tuesday caused last week's colossal 48-hour lapse in Skype's service. Microsoft, on the other hand, isn't so sure.

Posted by Lee Pender on August 21, 20072 comments


Microsoft and Cisco: The Happy Couple...For Now

In the glow of a late-summer morning, they seemed so happy together. Steve Ballmer and Cisco CEO John Chambers spent yesterday morning verbally nuzzling each other and chatting happily with the aptly named Charlie Rose. (Yes, he's the guy who hosts a show on PBS that we don't watch but claim we do in order to sound more sophisticated than we really are. Hey, don't the reruns of "King of the Hill" come on at the same time? We have our priorities.)

Anyway, the two corporate titans talked about unified communications and about how their companies, increasingly competitors in the space, will continue to make sure that their products work together in order to keep customers happy. Oh, it'll be delicate, they said...what with the software juggernaut and the networking monster finally meeting on the same turf to do battle. But hey, it's all about customer satisfaction, reasonable collaboration (although, nothing too crazy, now) and coopetition, right?

Well, to some extent, it probably is. After all, partners tell us that customers want Cisco's back-end networking infrastructure tied to a Microsoft front-end (meaning, primarily, Office, but also Exchange and SharePoint) to form a perfect hybrid union of unified communications. Lee Nicholls, global solutions director for Microsoft technologies, says that his company, global IT services provider and Microsoft Global Alliance Partner Getronics, has made a tidy sum doing that type of work recently.

Customers are "taking their existing, trusted, proven Cisco back-end and wiring it to new communications infrastructure from Microsoft," he says, noting that collaboration between the two companies' wares is already pretty good: "Office 2007 is able to deliver voice mail from Cisco platforms," he adds.

But as we well know, what customers (and sometimes partners) want and what vendors want don't always end up being the same thing. Surely, you don't believe that Steve Ballmer and John Chambers will be happy to nudge gently into each other's installed bases and play to their relative companies' strengths?

Oh, no. That's not how they got to be where they are. Don't let their cuddly talk fool you: Each CEO wants the whole UC pie, and sharing a few slices of it will not be an option. (Hey, give us a break -- we're writing this around dinnertime.) Partners who work heavily with both vendors, we predict, can start expecting some serious pressure to "choose a side" soon, if they haven't experienced it already.

As for who will win the building Microsoft-Cisco war, the victors could be partners if both companies leverage their competition with each other to improve their wares and give UC -- already a pretty popular notion in a lot of places -- further credibility in the corporate world while at the same time providing plenty of incentives aimed at keeping partners in their good graces.

For his part, Nicholls isn't making any predictions, but he says that if Microsoft enters the battle at a disadvantage, it's only because Cisco has more networking street cred than its rival from Redmond. Microsoft's technology has "caught up" with that of Cisco in unified communications, he says. It's just a matter of changing perception for Redmond now: "It's not that Microsoft isn't good," Nicholls says. "It's just not known."

That likely won't be the situation for long, and there's little doubt that Steve Ballmer saw today's love-in with Chambers as an opportunity to boost Microsoft's UC credibility. Don't expect the CEOs' summer romance to linger for too much longer.

RCP is putting together a story on the changing relationship between Microsoft and Cisco and its effects on partners. We'd love to hear your thoughts on this for RCPU purposes but also possibly for the magazine. Don't worry -- we won't run anything in the magazine until we've spoken to you for a longer interview, and, as always, we'll only run newsletter e-mails with first names. If you want to drop a line about UC, send it to [email protected], and please let me know if you'd be willing to chat further about this issue.

Posted by Lee Pender on August 21, 20070 comments


They're Swinging for Office, But It's Hard To Knock Out the Champ

Google apparently can't get enough of trying to compete with Microsoft on the productivity-suite front. Not long after launching Google Apps, a pretender to Microsoft Office's throne, the Silicon Valley powerhouse has slid Sun's StarOffice into its Google Pack mega-download. And Google's not alone -- Adobe is making noise about office suites, too.

Of course, other competitors, such as OpenOffice, have been around for a while, trying hopelessly to unseat Microsoft's entry in the race to provide word processors and spreadsheet programs to corporate and consumer users. Everybody's got a message (we almost wrote "gimmick" in that sentence). Competitor suites are either cheaper than Office, or are browser-based thin-client options, or are free...or something. What they all have in common, though, is single-digit market share.

We're not saying it'll be that way forever. After all, Microsoft still hasn't done much to move Office out of the desktop realm and into the software-as-a-service "cloud," given that Office Live isn't really a "Live" version of Office but instead is a suite of apps for small business. And, if anything, Microsoft hurt Office more than anybody else by making Office 2007 look completely unfamiliar to users.

But the reason Redmond's competitors aren't making more headway against the Office juggernaut is because Office is the absolute baseline of technology for the average information worker. Listen to what people at your office or your clients' offices say: A document isn't just a document; it's a "Word document." A spreadsheet is inevitably an "Excel spreadsheet." And a presentation? Forget about it -- it's just a "PowerPoint" now, plain and simple.

Yeah, there are lots of issues with functionality and especially with interoperability as far as competitors to Office are concerned, and they're real problems for non-Microsoft offerings. But, more than anything else, until Google and Adobe can find away to shift Word, Excel and PowerPoint out of the "Kleenex" or "Xerox" (or even "Google," oddly enough) brand-recognition mode, Microsoft will remain heavyweight champ in the productivity-suite ring.

Have a take on the power of the Office brand or a review of Office 2007? I'll happily read your thoughts at [email protected].

Posted by Lee Pender on August 15, 20071 comments