Microsoft Fights Back on Vista

Smarting from low market share and unrelenting criticism, Microsoft is trying to spruce up Vista's image. Steve Ballmer says a big marketing campaign is in the works -- which is kinda like throwing a bunch of ad dollars to promote the Yugo. It's still a Yugo.

Microsoft also announced the results of some research it did. Of course, everything at Microsoft has to have a code name, so in this case the research is called "Mojave."

Microsoft sat a bunch of people in front of PCs running Vista, except all the branding and items that would say "Vista" were removed. People, according to Microsoft, loved it.

This research really misses the point. The complaints are less about the user interface than they are about crashes, lost data, slowness, and hardware and software incompatibility.

Posted by Doug Barney on July 31, 20080 comments


A Brand-New OS?

The press is abuzz with news that Microsoft is working a brand-new, from-the-bottom-up desktop operating system. Where Windows 7 will be based on Vista, the other OS, Midori, starts with a blank slate.

Midori appears to either be based on or takes concepts from a Microsoft Research project, Singularity. And if you've been reading Redmond Report, you probably heard about Singularity here first. Fact is, I've already written about it twice since April (here and here).

Singularity, and thus Midori, attack Vista's No. 1 problem: It's too complex. All these features make software hard to use and unstable, and fosters incompatibility. And you need a monster machine to run it all.

Singularity is designed to be simple and safe. For instance, components are isolated from one another, and code is automatically inspected before running to make sure it works with the OS. And all the components are tested to make sure they interoperate.

Should Microsoft start from scratch with a new OS? Answers welcome at [email protected].

Posted by Doug Barney on July 31, 20080 comments


Mailbag: Microsoft and Apache

Readers share their thoughts on Microsoft's somewhat unexpected alliance with Apache, which includes a $100K pledge:

I am so sure that this will be good for Apache. After all, look at all the other "successful" collaborative efforts that Microsoft has had with other vendors:

IBM + Microsoft = OS/2 (IBM got the short end of that stick) Sybase + Microsoft = Does anyone still use Sybase?

And let's not forget Sun + Microsoft with the Java fun, which led to Microsoft coming out with .NET.
-Raymond

Microsoft's mantra has always been: Embrace, extend, exterminate. The $100K is the embrace part. A set of open source extensions that make existing Apache-based code easier to run on IIS7 and vice versa will come next under the guise of interoperability. The ensuing migration to Windows Server 2008 w/IIS7 will trigger self-extermination over time.
-Anonymous

I personally love the way Microsoft is handling itself now. Minus the Linux threat to maybe 3 percent of its server share, MS has been stepping it up for the developer side. I had no idea it provided the MySQL connectors for dotNet, and was happy to hear about the Silverlight "help" it is giving Novell -- not that I use *nix. Projects such as SubSonic, Ajax Toolkit and log4net have made me start building more Microsoft projects. I'm still treading lightly, though, because of the threats they put out there when the open source culture shock hit.

MS made its money being the integration vendor and standards-compliant. Now that it is getting back to its roots, it should get stronger.
-Phil

Doug asked readers recently to share their least and most favorite OSes. Here are some of your votes:

Remember Windows ME? It frequently caused issues on my old PC, so much so that the more pleasant conversion to Windows XP has made me hesitant to switch to anything other than XP. It does leave me wondering if in the next decade long after the next version of the Windows OS (Windows 7?) is stable, whether Vista become the OS that everyone should have skipped.
-Joe

The worst OS to come out of Redmond has to be Windows ME. I ran it on a few home computers and it made us suffer tremendously.
-Phil

Favorite OS? XP, of course. Problem with Vista is it is a huge resource hog. It is the ME of the 21st century. I do not know who Microsoft went with in the development, but it was not the users.
-Harold

I am an Microsoft Certified Professional providing IT support to small businesses. So far, I have seen no reason to move to Vista and several reasons not to.

Least favorite O/S: Windows 95 (Windows ME was a close second, but I have only seen it on one machine).

Most favorite: Windows XP Pro.

-Lyle

Most favorite: XP Pro. Least favorite: ME.

I'm in the 91 percent that goes out of their way to purchase only XP desktops/notebooks.
-Joe

I like OSes that don't give me grief. Am still running Win2K SP4 on two home machines (Toshiba P-300 and Thinkpad P-500), and am debating a new purchase -- might go with Linux to avoid Vista.

At work, I still support some scanstations with Fujitsu 93GX scanners which will not work in XP and Kofax Ascent, so I run them on older Gateways with Win2K and the latest version of Kofax Ascent. I've got a couple more scanners, Fujtisu 4097Ds, which will work with Kofax Ascent 7.5 and XP SP2, but not if the XP is running on a dual processor Dell GX 755! Kofax and I still haven't figured that one out, so I'm sticking with single-processor Dells for those applications. With these kinds of compatibility issues on older hardware (the scannes cost a lot more than PCs do!), I don't even want to think about Vista!
-Fred

Windows 2000 was probably my favorite OS from Microsoft. I never thought Microsoft would be able to put out an OS that I hated more than ME -- but Vista proved me wrong! Even XP, with its original problems with drivers, etc., didn't require wholesale replacement of equipment like Vista did in the beginning.

I got my copy of Vista Home Ultimate and installed it on my Shuttle system I built myself. It has an AMD 6000+ X2 CPU, 2GB of memory and a 1TB hard drive with a 16MB cache. The video is an nVidia GeForce 7600 with 512MB of memory. I was totally unprepared for how slow my system felt after the install! Plus, my printer no longer worked in anything but basic mode, my scanner wouldn't work at all, my label printer would print double size if it printed at all, etc. I also had several software programs that would no longer work properly. I would have had to spend about $2,000 to replace everything with stuff that would work with Vista...if they could be found at all. Clients had trouble getting things to work that were listed as Vista-compatible and the Vista drivers were terrible! After two months, I yanked Vista off my system and reinstalled XP on it.
-Matt

Speaking of Vista, readers air more of their concerns -- and some praise -- over the maligned OS:

Vista has three big obstacles, which is why I don't see it here within three years.

  1. It requires all-new hardware. We simply cannot run Vista on our old XP machines, even with added memory.
  2. It has not shown itself to operate either faster or better.
  3. It will require our people to learn a new way of doing things.

This is not Microsoft's first OS bomb; ME was also a disaster. Its biggest failing was that it was incompatible with most of the existing software. XP solved that problem as was a tremendous hit. We moved directly from Windows 98 to Windows XP. Current plans are to wait for whatever is after Vista and hope it solves all of Vista's problems. We also plan to wait for the next version of Office.
-John

I don't follow blogs/forums on Vista, but I can tell you the thing that hit me upon Vista's release and continues to prove true. A dominating reason for not moving to it is Vista's failure to support Microsoft's own products that are not that old. If I recall correctly, for instance, if you're not running Office 2003 or later, it won't run under Vista. It looks to me like Microsoft just plain shot itself in the foot.
-Albert

I am going to reiterate that Microsoft's own worst enemy this time around is itself. Windows XP is a solid OS, and was seriously upgraded with SP2. We're already at SP3, which breathed new life into it again, and after Vista's launch.

Microsoft should take a lesson from its own success rather than try to make a (very) fat client out of every PC in the world. In our slowing economy, homes and IT departments cannot cost-justify a rich user experience on every desktop -- especially when XP did that job more than sufficiently. A lightweight, functional OS is where it's at in most cases, and most applications are being delivered via Web browser anyway. Where is the real value add?
-Jeremy

I must take exception to the common assertion/misconception that Windows 7 will magically fix compatibility and migration issues. It will not; all indications are that, architecturally, Windows 7 is an evolution of Vista. That being said, anyone who does not start making efforts to migrate will be in for a painful surprise in three years and find that many of the same issues remain. I am not defending MS, but any shop that plans on staying with Windows in the future would be very well-served to start their migration efforts now, meaning testing, hammering vendors for updates, getting hardware roadmaps, etc. This will save much heartache down the road when forced to go with whatever Windows 7 turns out to be.

As to what went wrong with Vista: As I see it, the public and the press have been (rightly) clamoring for years for Windows to be more secure. So MS focuses on exactly that, with the result that everyone complains that Vista is not XP and they do not like, or see the reason for, UAC. (Mechanisms similar to this exist and have existed for years in OS X and *nix, by the way. And do what they were intended to do.)
-Dean

As an IT person, I believe that Vista is still getting the wrong end of the stick. I have been using Vista Home Premium for about a year now. I purchased a new computer with the OS already installed. I have not experienced any of the horror stories of devices not working, slow, always crashing, etc. Now is that to say it's perfect? No. I don't believe that we will ever see the perfect OS from a developer because when you're trying to satisfy the masses, there is always going to be one feature missing or it doesn't work right.

I guess my biggest hang-up about Vista would be the UAC. Now, being a savvy IT person, I could go in and disable it, but I don't want to do that, even if I could. The reason why is UAC does exactly what it is supposed to do: It makes it painful to install software and thus forces me to make the decision, "Yes, I want to do this." I myself hope Microsoft includes it in the next version of Windows because as painful as it is to click a button (two to three seconds max) it reminds us that we have a choice. You can't have security without a little pain.
-Phil

I've had a totally different experience in moving to Vista (100 workstations). Our move from Win98 to XP was FAR more painful. The security model and driver model changes were far most numerous and difficult to accommodate.

Our Vista migration has been relatively smooth and painless. I love the UAC feature (our admins have it much easier now -- no logging off and back on as admin). I also love the integrated search, the vast improvements to the task scheduler, better wireless management, better overall security, much improved power management (including group policy improvements), far better backup and restore, and hundreds of minor refinements.
-Vern

I didn't want to touch Vista with a 10-foot pole as all I saw in the press and heard from my friends was that Vista was not any good. I believe that Vista did have its share of problems but is slowly overcoming them.

Once Microsoft released Vista SP1 and RSAT, and I found I could do all my Windows administrative work using Vista, I decided to switch from running Vista as a VM on XP to Vista being the host OS and XP being the VM. My experience is that Vista with SP1 works and does so quite well. Yes, there was a little learning curve, but it did not take too long to get use to it. I don't have any problems with Vista and I find the new features useful.
-Craig

Reed's got a gripe of his own -- this time, about OneCare:

I installed a beta version of OneCare early on. After the install, neither my administrator account or any other account would allow me to log on. Nothing worked. I tried and tried to get help from Microsoft, but they had absolutely no interest. I had to reformat my entire disk, losing some data, in order to have a functional machine. Subsequently, I advised everyone in our enterprise and others that OneCare was real trouble. I sincerely hope companies do not make it a part of OEM default software installation.
-Reed

And finally, Graham keeps us honest:

I smell some scare-mongering here. In yesterday's Redmond Report newsletter, you had a link: "a rash of DNS attacks." So I followed the link, interested in knowing more about these attacks. Well, to quote you a second time, from the page I landed on: "Nevertheless, Microsoft is 'urgently warning' IT to patch their DNS. The vulnerability can allow spoofing attacks, although no such attacks have yet been reported."

Hmph. I'm going to coin a new phrase here: "hyperlink letdown." What attacks? Just trying to get people excited about a problem that so far hasn't been exploited by hackers?
-Graham

Join the fray! Leave a comment below or send an e-mail to [email protected].

Posted by Doug Barney on July 31, 20080 comments


The Arrogance of Google

To build Street View, Google sends trucks with video cameras to film stores, streets and people's houses. One such truck drove up the driveway of a Pennsylvania couple (the couple consider it a private road), took a bunch of shots and then posted it all on the Internet. The couple sued for invasion of privacy.

Google's well-heeled lawyers told the court that "complete privacy does not exist." The argument is that because technology that compromises privacy exists, the right to privacy itself is diminished.

Of course, when CNET -- which owns news.com -- published information about Google CEO Eric Schmidt that it found in the Internet, Google pulled a nutty. It blacklisted CNET reporters and complained the reporter had gone too far in, er, Googling.

If you search for "google"+"hypocrite" you get 1,640,000 results. I thought it would be more!

Do we have enough privacy from Google et al.? Send thoughts to [email protected].

Posted by Doug Barney on July 31, 20080 comments


Slow Road to Vista

I can't believe Vista has been out for a year-and-a-half. I still call it new -- because I barely know anyone that uses it!

Forrester Research and Kace Research explain that my experience is the rule, not the exception. According to Forrester, Vista's enterprise penetration is less than 9 percent. With the amount of PC turnover, IT actually has to go out of its way to not use Vista. This means downgrading machines or making special provisions with Microsoft or OEMs to get units with XP -- not the new OS.

I've covered Microsoft since around 1984 and have never seen so much trouble moving to a new OS. Even DOS to Windows was a cakewalk compared to this. I upgraded four or five old machines from Windows 95/98 to XP, and in each case it was a breeze. I'm not sure why Vista went so wrong and I'm not sure how Microsoft can fix it other than with Windows 7, which is years away.

My prediction is that IT will keep going the extra mile to install XP, and that despite the Vista debacle, Microsoft will maintain a hold on its desktop monopoly. Now, that's one strong monopoly to survive Vista.

What is your most and least favorite Microsoft OS? Answers welcome at [email protected].

Posted by Doug Barney on July 30, 20080 comments


OneCare Gets Obscure Equipment Manufacturer (OEM) Support

OneCare, Microsoft's consumer-based answer to Symantec and McAfee, is being bundled on a bunch of new PCs.

But before you get all excited, these are trial versions of the security software and the OEMs aren't exactly top-tier. Instead of the likes of Dell, HP and Leveno, how about MDG Computers, or LEO Gesellschaft, Wortmann, Olidata, Hyrican, Sotec and TICNOVA?

With partners like this, OneCare is sure to take over. Not.

Posted by Doug Barney on July 30, 20080 comments


Mailbag: DNS Is Serious Business

After a rash of DNS attacks, Doug asked readers recently whether they take DNS security seriously. Tony says yes -- and here's why:

If one is running any type of e-commerce or production system that is public-facing, you absolutely have to take DNS (and the entire infrastructure) seriously. If DNS is broken, the following can happen:

  1. If DNS is not properly configured, then your customers will have an inconsistent experience when trying to access your Web site. Result: Customers will go elsewhere and you'll lose possible revenue.
  2. If DNS is not working at all, then customers will not even be able to contact your site. They might assume your site doesn't exist or is no longer in service. Result: Customers will go elsewhere and possibly never return -- loss of immediate and possibly future revenue source.
  3. If your DNS is hacked or spoofed so that your customers go to a fake version of your site...well, not only will you lose money, your customers might possibly lose money also, further damaging your brand and reputation.

So yes, one should take DNS very seriously.
-Tony

Tell us what you think! Leave a comment below or send an e-mail to [email protected].

Posted by Doug Barney on July 30, 20080 comments


The Top 3 Virtualization Vendors Are Who and What?!

I've been writing a lot about virtualization lately, for two reasons. For one, I think it's a pretty dang important subject. For another, I helped launch Virtualization Review, our new magazine and Web site, so I'm pretty steeped in all things virtual.

Having this little bit of knowledge gives me big opinions. So when Saugatuck Research released a report claiming that Citrix, VMware and Cisco are the three most powerful forces in virtualization, I almost choked on my Cheerios.

Actually, I only disagree 66.6 percent. Citrix, maybe. It has Xen and the best lineup of desktop virt tools. And VMware, absolutely. But Cisco? Not this year, and not next. Cisco has a tool called VFrame that helps virtualize networks and I/O, but when I asked IBM's virtualization guru about it, she had never heard of it. And IBM resells VFrame!

Am I writing too much or too little about virtualization? Compliments and complaints welcome at [email protected].

Posted by Doug Barney on July 30, 20080 comments


Mailbag: Cheap Macs Not So Good

Doug opined recently about the lack of a good $500 Mac laptop in the market. Bill doesn't miss it so much:

I think they tried licensing out the OS about 10 years ago. Didn't seem to work out all that well for Apple, seeing as how their bread and butter was computers back then. Granted, the company and its product line had other problems at the time, so perhaps there would be better results if they ever tried it again. I suppose if their OS got as big as Vista, er, I mean, Windows, it would be worth it to them. Otherwise, in a short time, there would be no more Apple.

As time marches on, computers will become a smaller part of their product mix. If the iPhone and whatever follows in its footsteps continues to advance, a less expensive device running OS X could well happen. Until then, a $500 Mac laptop strikes me as something one would not call "good," either in performance, durability or effects on Apple's bottom line and by extension, OS X.
-Bill

One reader shares his experience with online social networking in the corporate scene:

From what I've seen from the perspective of both legal and potential employers, these types of social networking pages (Facebook, MySpace, etc.) are very accommodating. In the legal world, our local district attorney's office uses these site for the same purpose as youths: They shows a deeper insight into the psyche. Likewise, my wife has used these sites to "weed out" prospective employees for her business by ensuring she steers clear of hiring the local "Nick Hogan" or otherwise distrustful and unsavory character. You can save a few bucks on the drug screen if their recent blog entries regal tales of how they paint the town red.

Perhaps Mark Twain did not know of the imaginable possibilities of the Internet, but his words still speak volumes: "It is better to keep your mouth closed and let people think you are a fool than to open it and remove all doubt."
-Henry

Chris adds his praise for Steve Jobs, whose health came into question recently:

I agree with you about Steve. I read an article in Wired magazine about Jobs and Apple, and while it wasn't totally complimentary, it definitely showed that he is an enigma and is doing a great job.
-Chris

And another Chris responds to a recent letter advising heckled iPhone fans to take the high road:

In my opinion, if the question was insulting, the content of the question just might be hitting a little too close to home. The man in line's response to the question ("Have you ever seen a women naked?") showed that he was very uncomfortable and almost hurt by the question. If it's not true, why would anyone be so offended? He might as well have said, "Stop picking on me, you big meanie." If you want to stop the stereotype, fight fire with fire and earn respect.

Pretending like you're above someone and then making you own condescending comment behind their back ("let them continue to bang wood blocks together") is no different than the smug or belittling comments you complain about. You're in denial if you don't understand the reality of many of the stereotypes regarding technology/computer nerds. There are plenty of technology nerds (I consider myself one) who can hold their own, have a sense of humor, and can respond to a snarky question with a snarky answer. It's all in good fun. Wait, are you the guy in line?
-Chris

Tell us what you think! Leave a comment below or send an e-mail to [email protected].

Posted by Doug Barney on July 29, 20080 comments


Is Your Job Recession-Proof?

Career company Jobfox just released a bit of good news for those of you in IT: Your jobs are relatively safe. In fact, you may want to ask for a raise. According to JobFox, IT and software development are among the 20 professions the company considers recession-proof.

Now, pushing aside the fact that we're not technically in a recession -- it just feels like one -- this is good news indeed. (And here's a little hint from the editor in chief of Redmond magazine: Our upcoming salary survey has some more good news!)

Here's the rundown: Software development and design positions are the second-most recession-proof career. Systems and network administration is No. 6, business analysis related to software implementations is No. 8, database administration is No. 14, and being a tech exec is sweet 16.

Posted by Doug Barney on July 29, 20080 comments


But the Squeeze Is Still On

While your job may be safe, your working budget may not be. The Computer Economics group argues that some in IT may soon have less to spend (now you don't have to buy all those new Vista PCs!).

The group says that IT budgets overall were set to rise some 4 percent, but due to a tough economy, a lot of this money will never get spent.

It also claims that IT last year spent $7,397 for each user, but will only spend $6,667 per person this year. If IT is spending that much for each of us, where's my new dual-core laptop?

What are your budgets, salaries and hiring situations like? Let us know at [email protected].

Posted by Doug Barney on July 29, 20080 comments


Microsoft Joins Apache, Why?

Late last week, Microsoft joined the Apache Software Foundation and pledged a hundred grand so that Apache supporters can write more Apache code.

Seeing as how Microsoft sales reps have probably pushed IIS on you a million times, you're probably asking, "Why?" Me, too.

The answer isn't that Microsoft is putting its weight behind the open source Web server and bailing on IIS. From what I can tell, this has nothing to do with IIS. On a high level, Microsoft wants to appear friendly to the open source community. Gaining trust and cooperation can go a long way toward building interoperability.

Do you see Microsoft making positive moves to get closer to the open source world? Yeas or nays welcome at [email protected].

Posted by Doug Barney on July 29, 20080 comments