Mailbag: Windows 7

Readers have Windows 7 (and the associated complications of transitioning to it) on the brain. First are some of their thoughts about the lack of an XP-to-7 upgrade path:

No upgrade path from Windows XP to Windows 7 will just delay the rate of implementation as Corporate America isn't going to go buy new systems just for Windows 7. An upgrade would have made it much more appealing. Bad more on Microsoft's part. You would have thought it would have learned by now.
-Jeff

The might of Microsoft at work again! No soup for you, XP rebels! My way or the highway! OK, the highway it is. The prospect of a decent, lightweight OS (Windows 7) was -- I say WAS -- worth waiting for. But no upgrade path from XP? Is Mr. Ballmer barmy? Who the hell do they think they are? Microstupid deserves to feel the wrath of Corporate and Citizen America for its unabashed arrogance.

My NAS is happy with Mac machines. I don't need my Windows box for anything beyond TurboTax, so I think I finally have reason to say, "Up yours, Micro$oft -- you are truly superfluous!" Apple, I will happily expend my dollars on your rock-solid, fast-booting OS, and bid the trogs farewell. A decade of struggles and finally I can see an end to them. Thank you, Mr. Ballmer -- to every cloud there IS a silver lining, and it is freedom from Microsoft! Thank you in spades!
-Stephen

I can't put a dollar value on the costs associated with "upgrading" to Vista, but I can't imagine migration expenses for even a small company will be less than what it costs to hire a full-time employee. For us, I think the last straw was when Microsoft pushed an update to a machine that was three days into reconstructing a 4TB RAID array, and it caused a reboot. We are transitioning to OS X and Solaris everywhere. Windows CE smartphones are also outlawed. We don't miss Active Directory one bit. In fact (and you can quote me on this because I have never seen it in print), you wouldn't need Active Directory if it wasn't FOR Active Directory. Blue screens are a thing of the past. We still use Exchange, but it is outsourced to Rackspace so it is no longer my headache.

I have no doubt that Microosft will break all Vista-related records for missed earnings and disappointments with Windows 7 -- and I also declare that anybody who proposes Windows 7 deployment puts their job at risk.
-David

Saying, "There will be no upgrade path from Windows XP to Windows 7" is extremely misleading. XP license holders will be able to upgrade to Windows 7 without a problem. What they will NOT be able to do is perform an 'upgrade'-type installation. This is not at all uncommon for changes of the magnitude of those involving the differences between the NT5 (XP) kernel and the NT6 (Vista, Windows 7) kernel. Further, the bootstrap loader process was changed dramatically from XP to Vista.

The bottom line is that Microsoft wants customers to have the best experience possible. And when customers don't follow guidelines, bad things can happen to negatively impact that experience. Those of us in the trenches know that the best installation is always a clean installation. And yes, from what I have seen, Windows 7 WILL be worth the switch.
-Marc

A few others share their takes on Windows 7's XP downgrade option (and whether it makes sense at all):

It does not make sense -- why would I want to buy a new PC downgraded to XP when the current PCs I have running XP are doing fine? Especially when there is NO path to upgrade the OS when I'm ready to use Windows 7. Is the same group that gave us Vista responsible for this as vengance for not wanting to accept a subpar OS? Again, Microsoft's biggest enemy is itself.
-Bruce

I would not get a downgraded PC. There are some apps we use that I would have to test if they would work in Windows 7 that would influence laptop purchases.
-Edward

First, users have to find out if they legally can downgrade. If they can, sure, it is a great option. However, I really feel that once users see Windows 7 in action, they will want to ditch Windows XP pretty quick. It runs much faster than Vista and as good as XP on decent systems. This is nothing new and I feel that any story representing such is bad journalism.
-Brian

What do you think? Leave a comment below or send an e-mail to [email protected].

Posted by Doug Barney on April 15, 20090 comments


Patches in Abundance

Patch Tuesdays are unpredictable affairs. Sometimes, there are fewer patches than there are on a pair of Donald Trump's socks. Other months, we get walloped with more fixes than if we were spending an afternoon with Amy Winehouse.

This month is on the high side, with eight patches that cure some 23 software ills. Among the patches are remedies for WordPad and the Office text converter. Microsoft also fixed an HTTP hole that plagued virtually all versions of Windows.

I'm no expert on Microsoft security, but here's what Eric Schultze, CTO of Shavlik, thinks. While eight patches may seem like a lot, much of the work was to fix problems Microsoft earlier argued took much time to resolve, or weren't a big deal. The fact that Microsoft went back and fixed these holes is to be commended.

Yes, my friends, Microsoft really does want all these security hassles to go away.

Posted by Doug Barney on April 15, 20090 comments


Sticking with Windows XP

Doug Barney has safely deplaned from his trip to Redmond and will be back for Wednesday's Redmond Report. I'm covering for him today, in the meantime. Here we go:

Most IT pros (84 percent) don't plan to move to Windows 7 in the next year, so says a March survey sponsored by system management appliance vendor KACE.

That result from a survey of 1,142 participants isn't really surprising. Microsoft has suggested that Windows 7 will be released some time in 2010, although rumors have suggested a release to manufacturing some time this fall.

However, Windows 7's timing is just part of the issue. The survey indicated that 53 percent of those who plan to move to Windows 7 want to do so to skip Vista. Ouch! It seems there's still some lingering resentment out there about Vista. Vista's problems stemmed from early software incompatibilities, as well as hardware requirements that meant upgrading equipment for many IT departments. However, that's all in the past, right?

Maybe not. Despite what Microsoft has been saying -- that applications working on Vista will work on Windows 7 -- the respondents didn't seem to accept that premise. The top concern with moving to Windows 7 was software compatibility (88 percent). 

Perhaps that result reflects the general inexperience with Windows 7, as just 17 percent of the participants had installed the Windows 7 beta. It also suggests that IT shops haven't forgotten the pain of Vista.

Free mainstream support for XP will run out tomorrow on April 14. Microsoft also says that extended (paid) support for XP will be available until April 8, 2014. Given that timeline, is your IT shop feeling any pressure to move from XP? Let Doug know at [email protected].

Desktop Virtualization: Who Uses It?
Speaking of migrations, Microsoft rolled out a new tool to help tide over IT shops as they migrate from one operating system to another. Microsoft Enterprise Desktop Virtualization Version (MED-V) 1.0 was released this month.

The MED-V tool lets you run those XP "legacy" apps on Vista (if you're using that OS). However, there's a catch: You've got to have Software Assurance licensing to use MED-V.

Are you using MED-V? Is it the solution to your OS migration problems (assuming that you're moving off Windows XP)? Send your thoughts to Doug at [email protected].

As the Worm Turns
No one can stop talking about the Conficker worm. We were told it was going to update itself and expand its domains on April 1. Now CERT (the U.S. Computer Emergency Readiness Team) tells us that a new variant of the worm is trying to update previously infected machines.

Microsoft had originally issued a patch (MS08-067) for the Windows vulnerability back in October. Apparently, the worm continued to proliferate, and company officials complained that many IT organizations were lax in applying the patch. There's even a bounty out for the virus-maker, but no word back on whether that worked.

Anti-virus companies -- including Symantec, Microsoft and McAafee -- have responded by offering free Conficker (also knows as Downadup) removal tools. Shavlik Technologies is also extending its offer of a free scan to check the network's patch status and the configurations of devices connected to it. This "Health Assessment" scan tool is free to use through May 1.

Do you know of any IT shops that have experienced a Conficker infection or does this all just seem overhyped? Sound off at [email protected].

Mailbag: Windows 7 Worth It?
Last week, Kurt asked readers what -- if anything -- would make them upgrade to Windows 7. Here are just some of your responses (more to come Wednesday):

To address this question with some validity is a somewhat daunting task. My competitive nature says, "Make it compete with Mac OS X and kick the megabytes out of them." The other side of me is saying, "Can we just simply come up with a product that is valued from the inside out? Starting with the nagging idea of spyware, viruses, hackers, networks and beyond."

I believe the switch is going to be worth it. The footprint seems smaller and less clunky than Vista. The much-needed security elevates the pressure looming in the air, and the new features give it an ability to compete. Way to go, Microsoft!
-Jeremy

I run a relatively small IT consultancy out of Melbourne, Australia and I have to say that although Windows 7 appears to be faster than Vista, I do not think it's faster than XP (probably about the same, overall). The driver base seems better than Vista but that alone is not enough for me to see Windows 7 as a compelling upgrade.

I really think that as per usual, Microsoft has been carried away with trying to look like it's inventing something new. In the process it has overlooked what a lot of people want from an OS. What I wanted from Windows 7 was the old, classic Start menu; the old repair and restore feature; and, yes, an option to upgrade from XP. Now all of those features that I wanted/needed/valued and would have paid for have been removed, and to that extent my immediate reaction is: You can go to hell, Microsoft. I will decide what I want and need from an OS, not you.
-Ken

We intend to move from XP to Windows 7, particularly with the good reviews the beta is getting. So, if we had the money to buy some new PCs and they came with Windows 7, we would keep them Windows 7.
-Jim

Check in on Wednesday to read more letters, including readers' thoughts XP-to-Windows 7 upgrade paths. Meanwhile, tell us what you think! Leave a comment below or send an e-mail to [email protected].

Posted by Doug Barney on April 13, 20090 comments


April: The Cruelest Month

Doug's still on the road at Redmond, Wash. today, but he'll be back on the Redmond Report saddle next week. I'll be covering for him in this issue -- so let's get started:

Eliot famously wrote that "April is the cruelest month," and for 2009, it's certainly turning out that way, as admins will be busy next week getting systems patched up on Tuesday. Two patches to keep tabs on are a fix for IE flaws that were exposed at a recent hacker contest, as well one for an Excel hole.

Naturally, the day after is bound to come with reports of zero-day flaws, just as many of us are wrapping up more important things -- like mailing our tax forms. Ouch!

What's the Word?
Mainstream support for Office 2003 ends next week. For my part, since I'm mostly holed up at the home office without an official Office 2003 license, I switched to OpenOffice long ago. I just can't fork over the dough when there's a free, highly capable alternative.

I'd like to know your thoughts on OpenOffice 3.0, especially if a) you're an admin who's moving to OO rather than Office, b) you switched, only to find out that Office has features that your company really needs, or c) you're running both (and explain why). Your comments might make it into an upcoming feature. Send them to me at [email protected].

A Mac Tax, or a Windows Deduction
Doug has previously touted the virtues of Macs in this column, most recently here. (By the way, click here to subscribe to the newsletter.)

I've got Mac-envy and have been forwarding my wishlist to the IT folks. They tell me to keep dreaming -- my five-year-old, business-class desktop is a solid hunk of hardware that hasn't had major problems, save for a hard drive upgrade about three months ago. Further thwarting my Mac upgrade efforts is Microsoft again dredging up the Mac Tax -- just in time for next Wednesday, of course.

Adobe Bats Clean Up, But Grounds Out
Early last spring, Microsoft Silverlight was the supposed RIA of choice for major league baseball's online game streaming. We saw the demo and then we waited. And waited. In November, MLB Advanced Media benched Silverlight for Adobe's Flash Player.

The baseball season opened this week and it looks like some streaming customers reported poor performance and glitches. Both players look like they need some more time down at triple-A ball.

Mailbag: On SBS
On Monday, Doug asked readers to weigh in with their thoughts on SBS. One reader didn't find much to complain about, while another...did:

I don't play with Microsoft's SBS all that often and have only run into it as an option for a business client a few times. However, the few times it has come up as a possible solution, it has worked far beyond all expectations.

Yes, those granular administrators have to learn to hold back a little and let the wizards do their thing, but in doing so the one server solution -- or as I like to call it, "business in a box" -- just flat-out works. No, it's not for every business out there, but it sure does answer the call when needed.
-Kris

Let's talk about SBS, first the console. The console was designed in 2003 as a one-shot to do everything. In 2008, it became the "Office Ribbon" -- it is confusing, not laid-out right. It has actually been easier to do things in Server 2003 and not use the console. Also (this is good), when you first log on, the console opens. If you close the console and reopen it, you get a UAC! Since I found it easier to use "Active Directory users and computers," I found you can enable the REAL admin account. WHY WOULD YOU DO THAT? Because it is a SMALL BUSINESS SERVER, there is ONE admin -- ME! I log on to do one thing: administrate the server! This is great, no more UAC. If someone can see UAC, you're already in trouble! UAC is plain stupid on a server!

Let's go to one of the GREATEST things built into SBS 2003: remote workspace and OWA. It was great. Some training on where NOT to use it, and you were set! Now, to connect you need to have the cert file first to install. Then when you go to log on, it wants to do a "computername\username." My home computer is NOT on my work network! Now I have to remove my computer name -- this is STUPID. The company Web page removed the "check my e-mail link" -- again, less usability. I wonder if the effort isn't in making us FEEL more secure, or is this just aggravation? I feel like I am being treated as incapable!

I almost forgot: Home Server has a great backup idea. They did NOT put that in SBS because of resources. RESOURCES. In a time when we have quad-core processors and 64-bit with 16GB of RAM. That is SO LAME. That was the same excuse for pulling SBS Premium into separate boxes. Rubbish.
-Ron

Share your own thoughts with us by writing a comment below or sending an e-mail to [email protected].

Posted by Michael Domingo on April 10, 20090 comments


Windows 7: Worth the Switch?

Hello, readers -- and yes, I'm not Doug Barney! Your regular Redmond Report columnist is off traveling to Redmond, Wash. He'll be having some deep discussions with the Microsofties, giving them your feedback, no doubt. In the meantime, I'll be covering for him today. So here we go:

Microsoft on Tuesday settled some questions for those testing the Window 7 beta -- and you're all doing that, right? First, there will be a way to upgrade to the release candidate from the beta, but it involves some tweaking that leaves me woozy, quite frankly.

Second, there will be no upgrade path from Windows XP to Windows 7. I can hear your groans already. Sorry, but no soup for you!

Once again, the question looms for IT orgs: What value are you seeing in Windows 7 so far that might cause you to make the move? Tell Doug your thoughts at [email protected].

Downgrading Windows in a Down Economy
Windows 7 users will be able to downgrade to Windows XP. Skipping editions of the operating system is actually a long-standing part of Microsoft's downgrade policy, but it still seemed to surprise journalists, including me.

Downgrade rights might make it easier for IT departments to buy new PCs loaded with Windows 7, since it eliminates having to maintain different Microsoft operating system versions in the same shop. The availability of XP downgrade media from OEMs -- ostensibly cutting off in July for Vista-based PCs -- seems to have a longer timeline, depending on the OEM.

Every OEM will offer this downgrade capability with new PCs, but it gets a little hazy from there. In the past, some OEMs have charged for downgrades to be performed, while others don't charge. In addition, the Business and Ultimate editions of the OS can be downgraded typically, but not other Windows editions, which is mostly confusing for consumers.

Still, with the economy on the slide, new PC purchases might not be on the radar screen for IT departments. A new quarterly report on the U.S. IT market published by Forrester Research suggests that we're entering a bleak period for IT spending in 2009. The report predicts that purchases of IT services and goods will decrease by "3.1% in 2009." It singled out computer equipment purchases as bearing "the brunt of cutbacks in tech investment."

Assuming that you could buy a new Windows 7-based PC in late 2009, would downgrade rights to XP make it easier for your IT shop to purchase them? Tell Doug how downgrade rights matter, or don't, to your IT plans at [email protected].

Also, Lee Pender, executive editor of Redmond magazine, is looking for any bad experiences you may have had with OEMs in downgrading Windows. Talk to Lee here, if you'd like to share.

Virtually Free
VMware claims that its virtualization software can save organizations 50 percent on their server hardware costs. Virtualization Review Editor in Chief Keith Ward described the offer here.

If VMware can't demonstrate such cost savings, its virtualization services will be provided for free. Organizations wanting to take up VMware's offer need to be running "between 200 and 750 servers" and be based in the United States.

Mailbag: Should Sun Shop Around?
On Monday, Doug asked readers if they think IBM and Sun are a perfect match, or if Sun would be better suited with another company. Readers on both sides weigh in:

I think Microsoft should buy Sun. That would get the bees buzzing.
-Tim

It should be Sun and Oracle. Nowhere near the overlap and some good complementary interleavings.
-Bernie

In my short, simple opinion, I feel that Sun should take the offer from IBM. This will allow for more collaboration and a more powerful offering with less overhead. In addition, the business smarts of IBM can do better than Sun, and Sun will strengthen IBM in development areas.
-Jason

I think that Microsoft should buy Sun. It would then put the Java (J2EE)-.NET war at ease and also open the door for Microsoft Server platforms to further make its dominance present. We all know that Microsoft would love to squash Java and get its own server hardware plants.
-Joseph

If the government allows it to go through without very significant alterations or a protracted approval process, the Sun-IBM deal makes great sense for all. For the stockholders, there will be no better deal. For the employees and executives, they will be most at risk with IBM as the acquirer as opposed to another acquirer, but still better off than if they proceed to go it alone.
-Al

With the economy the way it is, the deal may help Sun and IBM. The question is, what does Sun have to lose and what can Sun gain? I would put together an analysis team to look at the advantages and disadvantages for both companies, and see where it stands at the midway point with an opt-out clause. Overall, I think it may be a good deal.
-Charles

Check in on Friday for more reader letters. In the meantime, share your own thoughts by writing a comment below, or sending an e-mail to [email protected].

Posted by Doug Barney on April 08, 20090 comments


IBM-Sun Deal Dashed

IBM and Sun have reportedly called off talks -- all due to a spat over what happens if the deal stalls or fails. To address these concerns, which were raised by Sun, the deal has now stalled or possibly failed.

If Sun's very survival is at stake, I say take the offered $7 billion. But if Sun is a viable concern, and I think it is, it should stay independent or at least partner with a company without the near-total overlap IBM brings to the table.

Should IBM still buy Sun, or is there a better suitor? Tell me what you think at [email protected].

Posted by Doug Barney on April 06, 20090 comments


HP Seeds Cloud Migrations

HP has as broad a portfolio as anyone. And to support cloud services, you need virtualization, security, applications and management tools. HP is putting this kind of technology toward services that support, at least for now, Amazon and Microsoft cloud platforms.

Many are leery of clouds, but when heavyweights like IBM and HP get behind them, the risk greatly decreases. Are you contemplating clouds? If so, why? Or are you a cloud curmudgeon? What are your concerns? All opinions welcome at [email protected].

Personal note: I'll be travelling to Redmond this week and will hopefully have worthy substitutes for the Wednesday and Friday editions. Treat 'em like you treat me -- with much kindness and regular bashings!

Posted by Doug Barney on April 06, 20090 comments


Windows Server 2008: A Foundation for Small Business

Microsoft has long had a Windows Server small business-focused server. Apparently, this isn't small enough, as Microsoft now has the Windows Server 2008 Foundation, a server for the tiniest of shops.

This server is very traditional in that it handles print and file sharing. But like any modern hunk of software, it's Internet-friendly, handling Web hosting and remote access.

I've heard good things about Microsoft small business servers. What's your experience? Feedback welcome at [email protected].

Posted by Doug Barney on April 06, 20090 comments


Mailbag: Certification and Coolness, More

Microsoft's been trying to make certifications seem cool again, but not everyone's convinced:

Certs? Cool? Certifications are no longer prestigious (with maybe the exception of the CCIE cert) as they used to be with Novell's CNE and Microsoft's MCSE. "Certifications" and "cool" just aren't whispered in the same breath anymore.
-Kurt

The MCITP: Enterprise Administrator cert(s) were actually very cool. It was far more interesting that the MCSE 2003. The best cert in the series was the application (437) infrastructure cert -- useful as all get out -- and the AD cert was as nasty as one could imagine. I don't know how I got to be a Charter Member on that one! Good breakfast, I guess!
-Rob

Contrary to what Forrester says, Marc thinks Vista is no more a dud than Windows 2000:

Come on! Vista is no more a failure than Windows 2000. Like Windows 2000, Vista was a complete rewrite. Operating systems need to be rewritten periodically or they die a slow death and those new versions are always developed with stability as the primary concern -- NOT performance. Both Windows 2000 and Vista debuted to lukewarm reviews and neither lived up to the hype. Nevertheless, like Windows 2000, Vista has been a "qualified" success.

That said, Windows XP was everything people hoped for with Windows 2000, and it looks like Windows 7 will be everything people hoped for in Vista. Microsoft made a lot of mistakes in marketing Vista but Vista is stable and reliable platform. I know because I have been using it without problems since December 2006.
-Marc

Ron gives a favorable review of Microsoft's latest ad targeting Apple's price tag:

Actually, the ad is pretty funny! She announces she needs a laptop for less than $1K, and the voiceover says, "If you find it, you can keep it." You've got the Apple store part right, but after she goes to another store and buys the HP,it shows someone handing her the $700 back!

Now I want to sign up for the next ad. I could use a free laptop, myself.
-Ron

And on the heels of one reader's April Fools prank, here's one more:

Coke on a laptop? Nice.

My best April Fools joke was done last year. I told a non-business office e-mail list (with nearly 2,000 subscribers) right after lunch that there was a Red Bull promo vehicle in the back parking lot (not visible from any indoor location) giving out free Red Bull. A crowd of 40-plus people was outside looking for it before they realized what they fell for. A few people came to me wanting a free Red Bull, but laughed knowing I got them good.
-Anonymous

Tell us what you think! Leave a comment below or send an e-mail to [email protected].

Posted by Doug Barney on April 06, 20090 comments


Mac Attack

I am a fan of the Mac for its stability, elegance and sheer fun factor. But there's one thing I hate: the price. I can buy an Acer netbook for around 300 bills -- less than a third of the price of the cheapest mobile Mac.

This reality is not lost on Microsoft, which recently launched an ad attacking the economics of Apple ownership. I haven't seen the commercial yet, but apparently Lauren, a young woman, wants a laptop with a 17-inch screen. She goes to the Apple store and quickly finds the only screen she can afford is four inches too small. Instead of uttering the words I might ("$6%%8&!!!!") she deadpans that she's "just not cool enough" for the Mac. Instead, she buys an HP for $700.

My daughter is a young woman named Lauren. She had an HP but ditched it for a MacBook, and so far my Lauren has never looked back. Somehow, I just couldn't talk her into that $300 Acer netbook!

Posted by Doug Barney on April 03, 20090 comments


Certification Gamesmanship

Getting an IT certification is no game...or is it? Microsoft believes that certification is not only serious business, but can be fun, as well. It has a new site that lets you test your skills in game-show fashion. The questions are multiple-choice, so even dummies like me stand a 25 percent chance of getting them right.

How did you do, and are certifications as cool as they used be? Correct answers only accepted at [email protected].

Posted by Doug Barney on April 03, 20090 comments


Mailbag: Conficker Scare, More

It's been two days since Conficker's (supposed) big day, and the world seems to have emerged largely unscathed:

Conficker was an April Fools joke on us. Went to all the trouble to update MS patches and virus scan over the weekend. Nothing there and nothing on April 1. At least it caused many to think proactively.
-Joe

I live in New Jersey and I have had no problems with my home system consisting of four Windows-based computers that I use in a business and personal nature.

I think the media scare may have been worth the pain, just as N.J. uses motor vehicle inspection as a once-a-year opportunity to make folks check their lights and wipers. Perhaps the annual scare of the almighty worm may provide the same results, forcing those who do not perform due diligence to take stock in what they have and how they behave in their online activities.
-Lew

On the home front, I battened down the hatches: AV updated, firewall updated, M$ Web site blocked (joking) and a shiny new version of Firefox. Despite the many variations I heard on the name ("Cornflicker," etc.), the reporting on Conficker and its possible threats certainly created a level of paranoia rarely seen outside of the military. I had inquiries from a few people asking if their home e-mail not working properly is a result of the virus. I almost thought the same thing when I started getting CRC errors when attempting to copy files from a dodgy (corrupt, that is) DVD. Mind you, it's hard to get a virus on a standalone computer with no access to the Internet and weekly manual AV updates!

Whether the dire predictions for Conficker will come true today or next week, who knows?
-Allan

But besides killer computer worms, April 1 is a day for the pranksters. Take this reader:

This is best April Fools joke I ever did, and maybe the only one. I told my boss that I had spilled a can of Coke on this very expensive laptop that I was setting up. Louder and louder he kept saying, "You're kidding me! You're kidding me! You've got to be kidding me!" Before he had a heart attack, I took pity on him and told him, "April Fools!"
-Sharon

Recently, a reader took Doug to task for referring to himself as an "old sow" because sows are female. Apparently, the debate doesn't stop there:

As for "You do know that only female cows have udders?" I wonder if the person who wrote this knows that "female cows" is redundant because only cows are females. Males are not bull cows.

Just further clarifying and educating on farm and ranch terminology.
-Ken

If you had used the correct term "boar" rather than "sow," you probably would have gotten corrected to say that it should have been 'bore' -- so you would have taken your lumps no matter what.
-Dean

Tell us what you think! Comment below or send an e-mail to [email protected].

Posted by Doug Barney on April 03, 20090 comments