Barney's Blog

Blog archive

24-Hour Support

Playtex may offer 18-hour support, but Microsoft goes six further -- for a full 24 hours! For shops that need to be up 24x7, Microsoft has a new support plan, Premier Ultimate.

This high-end enterprise support offering has tech folks standing by all day and all night to solve your most vexing Microsoft problems. More interesting is the proactive part, where Microsoft looks for problems before they actually bite you in the hiney. This may cost a pretty penny, but could save a lot of headaches and downtime.

Do you trust Microsoft to solve your support issues? Yes and no answers more than welcome at [email protected].

Posted by Doug Barney on August 19, 2008


Featured

  • Report: Cost, Sustainability Drive DaaS Adoption Beyond Remote Work

    Gartner's 2025 Magic Quadrant for Desktop as a Service reveals that while secure remote access remains a key driver of DaaS adoption, a growing number of deployments now focus on broader efficiency goals.

  • Windows 365 Reserve, Microsoft's Cloud PC Rental Service, Hits Preview

    Microsoft has launched a limited public preview of its new "Windows 365 Reserve" service, which lets organizations rent cloud PC instances in the event their Windows devices are stolen, lost or damaged.

  • Hands-On AI Skills Now Outshine Certs in Salary Stakes

    For AI-related roles, employers are prioritizing verifiable, hands-on abilities over framed certificates -- and they're paying a premium for it.

  • Roadblocks in Enterprise AI: Data and Skills Shortfalls Could Cost Millions

    Businesses risk losing up to $87 million a year if they fail to catch up with AI innovation, according to the Couchbase FY 2026 CIO AI Survey released this month.

Most   Popular