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On-Demand Apps Create Granular Workflow for MSPs

The cloud and the MSP business model create the opportunity for a specific, targeted workflow infrastructure based on products and services that make an IT consultant and SMB more streamlined. One example of this is an MSP called ManageEngine, which developed its ManageEngine On-Demand app repertoire by adding Windows Active Directory integration to ServiceDesk Plus On-Demand.

Many MSP-oriented companies are also looking to manage workflow, data and assets on the spot. What on-demand monitoring and operational support give a client with on-demand apps is surety and granular understanding of processes and critical components of a stack, whether large or small.

Posted by Jabulani Leffall on August 15, 2011


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