Yahoo or Yikes?

Yahoo hasn't done particularly well since Microsoft's unsuccessful hostile takeover this past February. That same month, Yahoo laid off a thousand workers, but then hired back more to fill their places. Now Yahoo promises to print up to 1,500 pink slips -- this after announcing a 64 percent earnings decline to $54.3 million in the latest quarter.

Moves like this have driven Yahoo's stock down to the point where it's almost affordable. In fact, shareholders are pining for the days when Microsoft offered almost $45 billion for the company. The offer was for $33 a share. Yahoo, last time I checked, was trading for around 12 bucks. Yikes!

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Posted by Doug Barney on October 22, 20080 comments


Mailbag: OpenOffice.org Thoughts, More

Doug recently asked readers about their thoughts on OpenOffice.org , which just released version 3. Most of you had positive things to say:

I have been using OpenOffice since its inception (actually, before that with StarOffice) and I like it. I use Microsoft Office 2007 in the workplace as that is the business standard, and I use OpenOffice 3 at home as it can do everything I need and more. Your beef that it's big, complex and not exactly fun may be true, but when has an Office suite been fun? Free, useable and does 90 percent of what MS Office does sounds very, very good to me.
-Craig

I have used it for years in an effort to decrease spending in our IT department. So far, everyone has adjusted well for their needs. I would like to see more VBA or macro support. I give it two thumbs up!
-Anonymous

I've recommended OpenOffice for both home and office use with good results. My only caveat is "it's better than Office, but it ain't Office." If you require total compliance with a bit of VBA code thrown in, then pony up for Office. If you're interested in getting the job done and don't have the compatibility worries, OO is more than capable.
-Gregg

A number of years ago, when I had retired from Microsoft, I took a serious look at the desktop Linux efforts and OpenOffice. What bugged me in general about them was that they were so busy trying to emulate Windows and Office that they weren't doing anything innovative. Their value proposition is "You don't have to pay Microsoft a licensing fee," and that's about it. And note that I didn't say they were free or even cheaper, since training, compatibility and other cost of ownership issues far outweigh licensing costs. From my perspective, they just totally blew the opportunity.

So what is the opportunity? It was to create completely different and more compelling experiences than what Microsoft had done. Where was the new thinking in UI? Where was a new paradigm for information work? Basically, the open source community shows a complete lack of imagination and innovation on the desktop. The world doesn't need cheaper software -- it needs revolutionary software.
-Anonymous

With each release, OpenOffice has grown and matured and got better. OK, so it doesn't have all the features of MS Office, but the features it does have generally work as you expect. It doesn't have as many dedicated books as Office 2007 (but, hey, I don't need a book to use it). Office 2007 has thousands of features...but once I can type text, insert images, put in a table of contents and print out labels for my Christmas cards, I'm happy. If it can open my late 1980s files, it's good (newer versions of Word forgot the backward-compatibility thing). If it can do a PDF, better (and I have a utility for that, anyway). If I can open a 60-page .DOC, put comments on it, e-mail back to the sender, I'm delighted (with 3.0, commenting works more like Word 03 so that box is now ticked).

The negatives: PowerPoint import can be tempramental (for me, this is not an issue but I can see how it will affect some). ODF is not fully supported at work (so I save as PDF/DOC). Sometimes -- and far less than before -- complex DOC formatting is a bit messy. There's still an expectation in business that DOC/XLS files will be exchanged and businesses may pay for the security of knowing MSO will open/close these 100 percent of the time.
-Clarke

For me, it's a simple choice. In my company I use Microsoft OS products to run critical applications -- but we are not wed. I'm grateful to the Microsoft market for generating work for me. I run a virtual or real Windows OS (or two) to support some critical products (mostly Adobe) and run Linux and Mac OS X for everything else.

With that as context, I don't find the features offered by MS Office worth the license fee. Looking forward, I prefer the product that will do what I need and save documents in a format that conforms to an open standard. I'm really tired of the format lockdown game. My impression is that Microsoft adopts standards only after every means to thwart them are exhausted.
-Anonymous

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Posted by Doug Barney on October 22, 20080 comments


Mailbag: Apple Prices, Vista Problem, More

Here are more of your thoughts on the high price of Apple laptops:

You say that you find it an outrage, in this economy, to charge such a premium. While I respect your personal convictions, that statement is a little too broad for my liking. The Declaration of Independence cites life, liberty and the pursuit of happiness as inalienable rights, not low-cost Apple computing. What Apple charges for a laptop is Apple's business. That's the free market. If we find that we are willing to pay that premium, we can join the exclusive club. If not, then we don't. We have no right to anything at any cost other than what the market will bear and what the business will sell for.

Could Apple have greater market share in personal and enterprise computing? I firmly believe so. Do they care? I am not sure, but I would suspect that Apple, marching to the beat of its own drum for decades, has its own version of success. PC computing is definitely the more economical way to go, but it's nice to have the option to drive a Cadillac if you really want one and can afford it.
-Kurt

Your comment about Apple not being interested in matching prices with PCs got me to thinking that maybe it has something there. All of the Mac users I know are competent computer users; I can't say that of all of the PC users I know. The Mac users I talk to are usually asking for help on the PC they need to use at work, not their personal Mac. After 10 years of PC support in a public school district, I am of the opinion that most people have no business using a computer!
-Anonymous

It took a lot of convincing to get my wife to go along with getting our Macbook Pro back in February. And I am glad that we made the investment. Looking at the new models and stuff now, it would be great to get another one to take advantage of that extra video memory horsepower and overall performance.

However, the price this time around is not going to work. Apple does need to reduce the cost of its hardware by a large amount if it is going to continue to grow and prosper. Our economy now will more than likely hurt Apple if it does not do something soon. It would be a darn shame to see the current crowds at the Apple store where to be reduced to one to two window shoppers that would briefly stop in.
-Albert

Apple has no place or desire to exist in the enterprise. It uses a tailored version of Unix at the core of its OS, but that does not make it comparable to *nix clients or servers. It is a consumer-grade device provider, in that it gives you a shrink-wrapped phone, media player, laptop, 1U server, etc. with bells and whistles. It does not give you the utility that is a machine of your own. I would not start buying T-Mobile routers if they started making them.

Standard or branded PC hardware running Windows or *nix will give you far more customizability than Apple will ever offer, which is the first foot into the door of any serious enterprise. Its computers are "pretty" versions that try to do the exact same thing, but seriously fall short. Any hardware running XP, Vista or *nix will beat a Mac hands-down in every enterprise usability test you can throw at it.
-Jeremy

There are a number of companies that do not market to the low end of the market. Not sure why you are thinking that Apple needs to be all things to all people. Also, way too often reviewers do not look at all the differences in the systems (i.e., the mag attached power cord). Mac has a lot more going for it than a Windows system in a lot of ways. Most people can use a Mac and not look back to Windows. If you are doing any multimedia, then Mac rules. For those that must have Windows apps they can get them with Parallels, and it is seamless.

I think that although the laptops are a bit pricier than Windows laptops, Apple is right on for being a very profitable company. It is moving up in market share consistantly. I am seeing more and more Mac laptops in public. I know of a lot of people that are migrating to Macs also. And I know a very large number of people (like myself) that are network engineers of one sort or another that have moved to Mac for their personal systems because we are just tired of the Windows crap. Macs just work, pure and simple.
-Anonymous

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Posted by Doug Barney on October 21, 20080 comments


Ballmer on Cloud Nine and Windows 7

It's got to be great to be Steve Ballmer. He's obviously got plenty of dough and thousands of smart employees, and I highly doubt he ever flies coach. And because he's the CEO, he can say whatever he wants. Where others in Microsoft are gun-shy and afraid to say the wrong thing, Ballmer can be bombastic, insulting, fun and inspiring -- and he talks about details other execs would never disclose (at least, not without written permission, or perhaps after the product ships). More

Posted by Doug Barney on October 21, 20080 comments


Social Net-Hacking

Yesterday , we told you about a hacker attack disguised as a Microsoft security alert. Another new threat consists of bogus social networking links that are simply a direct road to malware, at least according to a report from the Georgia Tech Information Security Center. More

Posted by Doug Barney on October 21, 20080 comments


Microsoft Celebrates Anti-Piracy Day

Not sure if you knew that today was a special day. Yeah, you probably know that yesterday was National Osteoporosis Day and that tomorrow is International Stuttering Awareness Day, but that leaves Oct. 21 all to Microsoft -- which has now given us Global Anti-Piracy Day . Microsoft is trying to educate users in 49 countries about the evils of pirated software. More

Posted by Doug Barney on October 21, 20080 comments


Mailbag: What Price Mac?

Are Apple laptops worth the price tag? Readers chime in with their thoughts:

In reality, I recognize hyperbole when I see it. Apple stuff is not all that overpriced in the overall scheme of things. Rejoice and relax -- you still have the lower parts of the market all to yourselves.
-Bill

You stated by saying that buying a Mac instead of a PC is like buying a Cadillac instead of a Hyundai. I think a better comparison is buying a Mac is like buying a Toyota instead of a Ford. We all know Ford could build a better car if it wanted to, but it doesn't want to. So if reliability and performance are issues, you buy a Toyota, not a Ford. Same for Mac vs. PC.
-Alan

Apple will never be able to afford to sell entry-level PCs. It simply cannot generate the volumes necessary to absorb the narrow margins that Dell and HP must maintain on entry-level products.

That's not really the question, though. OEMs like Dell and HP routinely offer steep discounts on mid-range to high-end systems in order to attract high-volume enterprise customers -- and they still make a profit. If Apple DID care about IT (or perhaps if it simply understood the enterprise market), it would understand that enterprise customers are not consumers and they will not pay premium prices for PCs. But when they do buy, they buy in large enough volumes to make it worth their while.
-Marc

Have you ever met anyone using a Mac that wasn't passionate about their Apple product? They don't mind paying extra for the look and feel of the Apple products and love the interface, so why would Apple ever cut its profit margin in hopes of attracting newbies? It already has a dedicated fan base that's bringing up children and influencing others with their preferences.

Not for me though -- I'm hooked on Windows and prefer it even with all the security issues and OS flaws. It's what I use at work and prefer to use at play. Even if Apple cut its prices down to the $500 level, I'd be no more drawn to its product line as I'm sure many others would agree. Bet many others are worked up over this posting!
-Jee

Apple obviously doesn't care about a presence in the enterprise. Most line-of-business applications won't run on a Mac. There's little in the way of management, no good story for remote access. Even ignoring the price difference, there's too much functionality lost with Mac. They're fine for home users or business users who only need an Office app, but other than that, I don't see much of a role for them in business. For the foreseeable future, I'm a PC.
-Dave

I support PCs and am sick of the instability. If Macs are stable, the $500 premium is worth it. But are they? Based on what evidence?

As the lowly network admin, I'm not really that worried about money per se; the boss has to pay for it. I'm more worried about my own frustration regarding malware, users mucking where they shouldn't and general OS instability. If I could make a defensible claim of higher uptime, higher user productivity and lower support, I'd be interested in making the case. For now, we are moving to a dumb terminal configuration using Wyse terminals and Citrix.
-Milton

Interesting to note that Apple once dominated computers in elementary and high schools, but is now in second place to Dell in sales. Was Bill Gates smart to settle his antitrust suit by giving away PCs to poorer schools? Not only is he giving away PCs, Microsoft is providing millions of dollars in training and technical support for teachers to learn how to effectively use PCs. Smart move by Microsoft, but will Apple respond with affordable computers for these low-income students?
-Dan

Since I've always thought (with few exceptions) that Apple customers represent the best of the snobby, elitist, socially unconscious "arty" crowd, why would Steve want to stoop so low for the rest of us? Thank goodness laptops have gone down in price. Hey, maybe someday I can replace my old clunker.
-Anonymous

Apple taking its prices down to PC levels would destroy its business model, since it wouldn't be the cool, limited club that it is. Its fanboys would move on to something else if every Joe Six-Pack also owned an Apple; it wouldn't be special anymore. The coolness is a critical part of Apple's business success...at least for others. I'm too old to worry about coolness anymore.
-Bob

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Posted by Doug Barney on October 20, 20080 comments


Hyper-V Kicking Butt and Taking Market Share

Who would've guessed that a free hypervisor aimed directly against one costing over five grand (for a high-end edition of ESX) would quickly gain market share? If you said IDC, you'd be correct . This veteran research house says that Hyper-V, "when combined with Virtual Server 2005, helped Microsoft to capture 23 percent of new license shipments in 2Q 2008." That's great news for Microsoft execs. More

Posted by Doug Barney on October 20, 20080 comments


OpenOffice.org 3 Times as Good?

OpenOffice.org has opened a lot of eyes to open source. I've fiddled with it and was surprised at how robust an essentially free application can be. My only beef is that in an effort to be an alternative to Microsoft, it's almost Microsoft Office. It's big, complex and not exactly fun.

Meanwhile, Office is maintaining the kind of market share that would make my local electric company proud.

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Posted by Doug Barney on October 20, 20080 comments


Patch Tuesday Hijacked

Hackers know that Patch Tuesday is a big day, a day when IT prods feverishly download patches and plug holes. It's also a perfect way to trick users into clicking on what they think is legitimate security information from Microsoft, but is instead a Trojan horse .

Is this clever? Not really. Dangerous? You bet! You might want to warn your end users about this one.

Posted by Doug Barney on October 20, 20080 comments


Gates Loses to Best Pal

Bill Gates and Warren Buffett have a mini-mutual-admiration society. They support the same causes (The Bill & Melinda Gates Foundation) and neither are as flashy as their wealth would indicate (compare either to Donald Trump and you'll see what I mean).

But for at least a decade, Bill has outpaced Warren for good, old-fashioned greenbacks. This year, Buffet finally turned the tables, and is now the richest man in the world.

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Posted by Doug Barney on October 13, 20080 comments


IBM Sales Far from Blue

IBM is bucking the recession, and is expecting its revenues and earnings to rise more sharply than the price of a New York Giants ticket. Revenue should be right around $25 billion -- which, if you multiply by four, gives a $100 billion run rate, enough to bail out one mid-size investment firm. Profits are also expected to be solidly in "kick-butt" territory. More

Posted by Doug Barney on October 13, 20080 comments