News

Microsoft Puts Dynamics Franchising Plan on Hold

Microsoft has tabled a plan that would allow small Dynamics partners to become franchisees of larger integrators.

The company's Dynamics channel team had been floating the idea for several months. As reported in RCP magazine's April issue, the plan would invoke the model of a franchise such as McDonald's that would enable small Dynamics partners to overcome the limitations of the new Microsoft Partner Network.

Under the MPN, partners must have six people certified in either of the Dynamics competencies (ERP and CRM), making it difficult for many smaller partners to achieve Gold competency. Microsoft executives touted franchising as a way to affiliate with larger partners without having to merge.

While the plan is on hold, Microsoft isn't ruling out revisiting it at some point in the future, but certainly not before the beginning of the next fiscal year, said Kristi Hofer, U.S. partner channel manager for the Microsoft Dynamics organization.

"I wouldn't say it's dead," Hofer said. "Microsoft still thinks there's a possibility to be able to launch a franchise model. I would just say we haven't quite figured out what the model should be yet, so we're just re-looking at a lot of different aspects."

Hofer said Microsoft will revisit the requirements of the model it presented. "We just aren't confident it's at a point right now that we could launch it and be successful for the channel," she said. "I do think the franchise model would work within the Dynamics channel. I think we just have to get the formula right."

About the Author

Jeffrey Schwartz is editor of Redmond magazine and also covers cloud computing for Virtualization Review's Cloud Report. In addition, he writes the Channeling the Cloud column for Redmond Channel Partner. Follow him on Twitter @JeffreySchwartz.

Featured

  • Microsoft Offers Support Extensions for Exchange 2016 and 2019

    Microsoft has introduced a paid Extended Security Update (ESU) program for on-premises Exchange Server 2016 and 2019, offering a crucial safety cushion as both versions near their Oct. 14, 2025 end-of-support date.

  • An image of planes flying around a globe

    2025 Microsoft Conference Calendar: For Partners, IT Pros and Developers

    Here's your guide to all the IT training sessions, partner meet-ups and annual Microsoft conferences you won't want to miss.

  • Notebook

    Microsoft Centers AI, Security and Partner Dogfooding at MCAPS

    Microsoft's second annual MCAPS for Partners event took place Tuesday, delivering a volley of updates and directives for its partners for fiscal 2026.

  • Microsoft Layoffs: AI Is the Obvious Elephant in the Room

    As Microsoft doubles down on an $80 billion bet on AI this fiscal year, its workforce reductions are drawing scrutiny over whether AI's ascent is quietly reshaping its human capital strategy, even as official messaging avoids drawing a direct line.