To fill in the gaps in security portfolios and to gain a superior competitive position, many Managed Service Providers (MSPs) are partnering with Managed Detection and Response (MDR) providers.
Adding MDR capabilities presents MSPs with the opportunity to expand their lineup of modern cybersecurity services without needing to incur the added operational complexities of building or extending security operations centers (SOCs) and without cannibalizing existing security offerings.
The right MDR provider identifies and—crucially—contains breaches as they happen on your customers’ behalf; the wrong provider overwhelms your customers with alerts and forces them to interpret the data and attempt to contain threats on their own.
How can you spot the difference and make the right decision? Finding an MDR provider who actually enhances your MSP portfolio and delivers to expectations often comes down to knowing what questions to ask.