News
Microsoft Pulls Vista Update Causing Reboot Problems
Microsoft is stopping automatic distribution of an update required to install Vista SP1 following reports of faulty reboots on some machines.
- By Becky Nagel
- February 20, 2008
Late Tuesday, Microsoft Corp. announced it is stopping automatic distribution
of an update required to install Vista SP1,
KB937287,
following reports that it put Vista's automatic update to cycle into an "endless
loop" of reboots on some machines.
Windows Vista SP1 is being rolled
out this month, and the KB item above is one
of two that must be installed before installing Vista SP1.
Reports of the problem began
surfacing last week.
"Immediately after receiving reports of this error, we made the decision
to temporarily suspend automatic distribution of the update to avoid further
customer impact while we're investigating the problem," wrote Nick White
on Microsoft's Windows Vista Blog on Tuesday. "We are working to identify
possible solutions and will make the update available again shortly after we
address the issue."
White encouraged those suffering from the issue to use system restore to correct
it or call call tech support at (866) PC-Safety.
About the Author
Becky Nagel is the former editorial director and director of Web for 1105 Media's Converge 360 group, and she now serves as vice president of AI for company, specializing in developing media, events and training for companies around AI and generative AI technology. She's the author of "ChatGPT Prompt 101 Guide for Business Users" and other popular AI resources with a real-world business perspective. She regularly speaks, writes and develops content around AI, generative AI and other business tech. Find her on X/Twitter @beckynagel.